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AAA Auto Buying Service

Charlotte, NC

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725 Reviews

6600 AAA Drive

Charlotte, NC

28212

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725 Reviews of AAA Auto Buying Service

August 25, 2017

Fantastic Experience! Never thought I would say "fantastic experience" when buying a car but Tommy Ballard made the experience so easy & painless! Will recommend & use AAA More

by MarkB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Ballard
Aug 28, 2017 -

AAA Auto Buying Service responded

Mark, thank you for this great review of Tommy and our auto buying service. We are glad to hear we took the pain out of buying a new car and made the experience a great one for you. Please let us know if you need anything from us in the future!

August 25, 2017

Great process! We bought a Honda CRV and were very pleased with the whole process of buying through AAA. Our salesman Nelson Baucom did an excellent job in getting u More

by MikeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Aug 28, 2017 -

AAA Auto Buying Service responded

Mike, thank you for letting us know how we are doing! It is great to hear that your car buying experience with Nelson was wonderful from trading in your old car to purchasing your 2017 Honda CRV. Thanks again for this great review and please let us know if you need anything in the future!

August 25, 2017

Purchase of new car from AAA Buying Service in Charlotte This was my first experience purchasing a new car outside of a traditional dealership. What a fantastic experience! My family needed a new minivan, More

by Heelsfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Aug 28, 2017 -

AAA Auto Buying Service responded

Thank you for taking the time to let us know how your car buying experience went. It is great to hear that Nelson gave you such wonderful customer service during the purchase of your new minivan. Thanks again for letting us know our team performed as it is greatly appreciated. Please let us know if you need anything in the future!

August 25, 2017

Superb AAA buying service is hassle free and ultra competitive. We chose what we wanted online, they did all the work and drk Creed the vehicle to our door. More

by Marsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Aug 29, 2017 -

AAA Auto Buying Service responded

Thank you for your review of our service! We are glad to hear that we could give you a hassle-free experience when it came to your car buying needs. Please let us know if you need anything else in the future!

August 23, 2017

Wonderful!! I had never purchased a vehicle through AAA and it was by far the easiest car-buying experience I have ever had. Jimmy and his team made the process More

by Jessica Mazda3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Galati
Aug 25, 2017 -

AAA Auto Buying Service responded

Jessica thank you so much for this great review. We always like to hear how we are doing from our customers and are happy to hear you had such a great experience with Jimmy and our team! Please let us know if you need anything in the future!

August 23, 2017

Quick ride for my daughter. Jimmy quickly helped me find perfect used car for my daughter, at right price. It was just as good of an experience as when he found me my new car. More

by pbart.10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Galati
Aug 25, 2017 -

AAA Auto Buying Service responded

It is great to hear that Jimmy was not only a help to you during your car buying experience but also to your daughter! Thank you for letting us know how we are doing and please let us know if you need anything in the future!

August 23, 2017

Jimmy Galati is competent and friendly We just bought our second new car in three years through Jimmy Galati. Jimmy is competent, prompt, and friendly. We got a competitive price and just t More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry, who delivered the car, is also a gem., Jimmy Galati
Aug 25, 2017 -

AAA Auto Buying Service responded

We are glad to hear the car buying experience with Jimmy was quick as we always want to make car buying a hassle-free process. Thank you for your continued business with us and for referring your friends to our team. Please let us know if you need anything in the future!

August 23, 2017

A big fan This is the 5th car that we have purchased from AAA and the 4th from Jimmy. I will never buy a car from anywhere else. Working with Jimmy is super e More

by Vaxin8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry, our delivery guy is terrific!, Jimmy Galati
Aug 24, 2017 -

AAA Auto Buying Service responded

We are glad to hear that the AAA Auto Buying service is doing exactly what we strive to do....delivering amazing customer service and respecting our customers time by making the car buying process simple. Thank you for your continued business and this great review of Jimmy and Henry. Please let us know if we can help you at all in the future!

August 21, 2017

Could not have been easier or simpler Ten years ago I purchased my last vehicle through AAA Auto Buying Services and had an excellent experience. Tommy Ballard reconfirmed it. Once you k More

by Omnibell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Ballard
Aug 21, 2017 -

AAA Auto Buying Service responded

Thank you for this great review of your past purchase with us and your experience with Tommy. We are glad to hear he took such great care of you during your car buying process and found you the car you wanted. Please let us know if you need anything else in the future!

August 21, 2017

Most Pleasant Experience Ever Tommy Ballard of AAA Car Buying Setvice provided the easiest, most positive car buying experience I have ever had. He did all the work based on what More

by Sandy's Van
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Ballard
Aug 21, 2017 -

AAA Auto Buying Service responded

It is great to hear that Tommy gave you such a wonderful car buying experience AND got you the car you wanted fast. Thank you for your review as it lets us know how we are serving our customers. Please let us know if you need anything else in the future.