
ABC Nissan
Phoenix, AZ
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Outstanding Experience at ABC Nissan! I stopped by ABC Nissan today a bit skeptical—I’ve had my fair share of pushy dealership experiences in the past, and I wasn’t sure what to expect I stopped by ABC Nissan today a bit skeptical—I’ve had my fair share of pushy dealership experiences in the past, and I wasn’t sure what to expect. But right from the start, Ricky and Bear completely changed my perspective. They were incredibly professional, approachable, and really took the time to listen to what I was looking for. I explained that I was searching for the right vehicle for my wife, and they didn’t just try to sell me something—they made it their mission to help me find the perfect fit. After discussing our needs and preferences, they showed us a Certified Pre-Owned 2022 Nissan Pathfinder SL that checked every single box. The car was in excellent condition, and the peace of mind that came with the CPO warranty was a huge bonus. On top of that, they gave me top dollar for my trade-in—much more than I expected—and made the entire buying process smooth and transparent. No games, no pressure. Just straight-up honesty and a genuine effort to make sure we left happy. Ricky and Bear truly made me feel welcome and valued as a customer. I can’t thank them enough for their patience, attention to detail, and professionalism throughout the process. If you’re in the market for a new or pre-owned vehicle, I highly recommend stopping by ABC Nissan. Ask for Ricky and Bear—they’re the real deal. More
⭐️ 1 Star – If I Could Give Zero, I Would. Worst Experience Ever at ABC Nissan I had an absolutely horrible experience at ABC Nissan, and I’m writing this so others don’t fall into the same Worst Experience Ever at ABC Nissan I had an absolutely horrible experience at ABC Nissan, and I’m writing this so others don’t fall into the same trap I did. They had me sign a bunch of documents without ever showing me a finalized contract. They told me the car was mine and that I could take it home — no problem. I trusted them, thinking this was just part of the process. Huge mistake. Then, a week later, I get a surprise phone call from someone in finance saying I now have three options: Bring more down payment Bring a co-signer Return the car No warning. No follow-up communication in between. Just a cold ultimatum. I was shocked and honestly furious. I decided to return the car the next day because I didn’t want to deal with this mess any further. But of course, it didn’t end there. Another finance person suddenly came up with “other options” that made zero sense and sounded completely improvised. At that point, I had already lost all trust in this dealership and just asked for my down payment back. And then — get this — I was told they couldn’t refund me right away because the manager wasn’t there. Really? When they want your money, it’s “right now.” But when it’s time to give it back, it’s “come back later”? This dealership is disorganized, shady, and lacks any form of professionalism. They took advantage of my trust and wasted my time, and then had the audacity to delay my refund. Absolutely unacceptable. Please do yourself a favor and stay far away from ABC Nissan. I wouldn’t recommend them to my worst enemy. More
Do not buy a car from them. Unethical dealer. They add on thousands to the car prices that you see online and then add on the extra tax/ license of $2k. I was looking at a car l Unethical dealer. They add on thousands to the car prices that you see online and then add on the extra tax/ license of $2k. I was looking at a car listed online for $13k, then they added another $3k in "Dealer Equipment" when I requested the out the door price, which they said could not be removed. The total out the door price was close to $19k!! More
The WORST buying experience EVER! !! The communication is terrible. Our sales rep led us on and wasted our time for over two weeks, then sold a used car priced higher than a new car!!! !! The communication is terrible. Our sales rep led us on and wasted our time for over two weeks, then sold a used car priced higher than a new car!!!!!! Super pissed off about that!!!! The finance guy spilled his life story, including telling us about infidelity in his marriage and that he’s shacked up with a girlfriend he’s considering proposing to. We’re here to buy a car!!! WTH are we experiencing?? Not to mention, there was little talk about financing - just sign. Thankfully, we could refinance IMMEDIATELY at half the interest rate (4.9 vs. 8.99 we were stuck with). I have requested copies of signed documents regarding a year of free maintenance for two weeks… still waiting!! We’ve purchased many vehicles over the years. This is by far the WORST buying experience we’ve ever had! More
Very shady people I was promised 5 oil changes. I should’ve made sure it was in writing but its cool I can’t even trust these people to service my car anymore. I should’ve made sure it was in writing but its cool I can’t even trust these people to service my car anymore. More
Contacted based on online internet price $24,977. When communicated how much to buy car, it was over $29,000 and did not include sales tax as I would pay that locally. I asked why and answer was, " When communicated how much to buy car, it was over $29,000 and did not include sales tax as I would pay that locally. I asked why and answer was, "That's the out the door price, what you see online is our competitive pricing." Very dishonest way to draw people to their dealership. Typical, old-school bait and switch. More
If I could give them negative or 0 stars I would. Do not buy from here. They lie, steal and promise the world Tim Buyers is a coward and a liar. Worst experience at a dealership I've ever had Do not buy from here. They lie, steal and promise the world Tim Buyers is a coward and a liar. Worst experience at a dealership I've ever had More
WARNING TO ALL BUYERS! !! Go elsewhere and save yourself from fraud, forgery and an absolute disaster of a dealership. After looking at a vehicle having it dropped off at ou !! Go elsewhere and save yourself from fraud, forgery and an absolute disaster of a dealership. After looking at a vehicle having it dropped off at our home and then having to hunt down the sales rep who stated that a card was needed to ensure nobody else would purchase it and we’d be charged absolutely nothing. This was guaranteed to be hassle free and no harm no foul if we didn’t like the vehicle. We did not receive the vehicle nor sign one bit of paperwork and they proceeded to not only run both my father’s credit and mine more than a dozen times taking more than 50 points but they also ran my fathers solo. Without our consent. They proceeded to not answer calls when I attempted to have the wrecked vehicle that had incorrect odometer readings. Beat up and in horrific shape left at our home. Not even getting a call back from the GM NOR ONE SINGLE PERSON IN MANAGEMENT NOR FINANCE. Instead the sales girl cam acted as if she was sick for a week and avoided me. I had the vehicle towed and they dropout back off at our home multiple times with no communication nothing!!! Leaving it with no keys!!! They left a forged document in it and the finance manager KEVIN CAMS BOYFRIEND sent another forged document two weeks later via email thanking us for our business!!!! No calls no concerns for this outrageous scam that has happened and on top of it all they took 2500.99 of my hard earned money when we were clear we were not proceeding with a piece of junk. You will get no support, they are absolutely known fraudulent people at this dealership. Stay away!!!! Hunter, Cam, Robert Kevin Caesar all fraudulent individuals with no ethics whatsoever. I was even lied to about the GM being a guy named Jordan. I’m a single mother and they stole 2500,00 and literally ruined my credit score that I’d been working on for the last year without blinking an eye!!! No refund nothing. Read reviews they are known for this. Please go elsewhere. I’ve owned 6 Nissan’s and will NEVER PURCHASE ONE EVER AFTER THIS NIGHTMARE. I’m not going to allow this to happen to other people if possible. I will continue to spread my experience with this fraudulent company and am still working on getting my money back or them doing the right thing. Unfortunately they seem to be pros at not answering calls nor addressing forged contracts. This place should be shut down. More
always take my Nissan here for maintenance and they never disappoint. Eddie and Sam are always very helpful, generous and knowledgeable. I trust them wholeheartedly with my car and helping me to keep h never disappoint. Eddie and Sam are always very helpful, generous and knowledgeable. I trust them wholeheartedly with my car and helping me to keep her in tiptop shape. The only thing that would keep me from recommending this place is that it is pricey compared to other maintenance shops but for me the service is well worth it. More
They didn’t even show me the vehicle I bought. They kept saying it was making its way to lot and getting detailed. They made false claims saying the vehicle we test drove was the same vehicle we w They kept saying it was making its way to lot and getting detailed. They made false claims saying the vehicle we test drove was the same vehicle we were getting except for two things. The manager has yet to call me back for my messed up window tint that is getting bubbles. They basically ripped me off and won’t return my phone call now. Not even an appointment to fix my windows or compensate me to come back in to fix the window. Bad experience and will not recommend this place or return for business with them on any other vehicle purchases. More