ABC Nissan
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Easy and honestly working with the service department. I went in for recall work, they did the recall and tested everything making me feel safe I asked questions about a new vehicle and got surprisingly ho I went in for recall work, they did the recall and tested everything making me feel safe I asked questions about a new vehicle and got surprisingly honest answers. I didn't buy my vehicle here but I will be buying my next one here. More
Great experience and pricing I've been buying pricey Mercedes’ for the last 35 years so Mercedes has been my sole dealership experience....until yesterday. I wanted to get my w I've been buying pricey Mercedes’ for the last 35 years so Mercedes has been my sole dealership experience....until yesterday. I wanted to get my wife a new car and she loved the look and comfort of the new Murano (which she had driven because her best friend (a successful medical supply saleswoman who put 40,000 miles a year on her car for her job) had purchased 5 Murano's in a row and absolutely loved them for their comfort and reliability, never having had a single mechanical issue with any of them. So, I researched the car diligently online and I went to 3 dealerships (Larry H Miller Nissan in Mesa, Pinnacle Nissan in Scottsdale and ABC Nissan in Phoenix) before purchasing with ABC. To cut to the chase, I've never had a better experience at any car dealership than I had at ABC Nissan because the ABC salesman, Kass (Kassem), a young man who was highly knowledgeable, extremely informative, honest, respectful and didn't play any of the usual salesman games. He was a pleasure to work with from beginning to end. I can also tell you that ABC beat the other dealerships prices by a very substantial margin. Additionally, Kass was kind enough to offer to drive the title other documents that required my wife's signature to her office in Old Town Scottsdale so that I didn't have to make the trip and so that she didn't have to travel to the dealership to finalize the paperwork. There was simply no comparison at all between my experience with Kass and the other Nissan dealerships. Larry Miller’s manager tried to pressure me into buying the car before I left the dealership (not an unusual sales tactic but annoying nevertheless), and spoke to like he was talking to someone buying their first car (I'm 60 years old). The manager at Pinnacle had no interest in negotiating at all and actually walked out of the room, with a brisk "Good luck" when I didn't accept his considerably overpriced offer. Kass, by comparison was a complete gentleman and did everything possible to make the experience pleasant, lacking any pressure and nonsense, as did the ABC finance manager, Travis, who was also an absolute pleasure to deal with, friendly and very informative. I highly recommend these two ABC representatives. I was so pleased with the experience and the end result that I asked to speak to their general manager to express my complete satisfaction and appreciation for the experience they provided. And, my wife (and I) absolutely love the car. In closing, this is the dealership to go to if you are considering a Nissan and I would very highly recommend you ask for Kass. And as I said, the best pricing around and my experience was thumbs up from beginning to end. 👍🏼 More
Lies, deceit, and a complete waste of time Just stay away from these guys, they lie and really help to prove the shady car salesman line is true and is totally fair to say about them. I went ou Just stay away from these guys, they lie and really help to prove the shady car salesman line is true and is totally fair to say about them. I went out of my way to call and ask Ricky about the price of the car I was interested in. I live 45 minutes away from their parking lot, I mean dealership (small as can be). I told Ricky I was paying cash and if the $11,499.00 was the price and I liked the car, I would buy the car for the price shown on the internet and he confirmed over the phone it was the price, no strings attached. I then set an 8AM appointment for the next day to test drive it with my wife. Ricky's manager then calls and confirms both appointment and the $11,499.00 price of the car and my payment option being cash. My wife and me show up and test drive the car. I said I will buy it and asked again if the price was $11,499.00. He said yes. Manager comes over and confirms this as well. I then said I would go get my cashiers check from the bank and asked for the total amount. $15,500.00 was the total and they handed my the invoice. While I knew taxes and registration would be included, they tried to sneak in $2,200.00 in add-ons they did to the car previously. I laughed and said the price then is not $11,499.00 as my wife walked out right then (she heard this about them specifically and I told her I had confirmed with the so called manager the day before and should not be an issue). I then said this was false advertising and asked why was this not mentioned when I spoke with them the day before. They quickly mentioned a disclaimer on their website they could not even find would be why the price changed. I asked where the disclaimer for their verbal lies and shady practices were that lured me in. No comment and of course that is not in writing either. The manager even insulted our car calling it an old beater. Yes it is crappy, that is why we were at your lot- if you had half a brain you would realize that. But when you actually tell someone the car they are driving is a beater, and you are the manager, says a lot about the customer service and culture you set fourth, as well as your upbringing by degenerate parents apparently. The manager claimed he was from Oregon and I wish I could remember his name to slam him on this since I could expect the lies from the salesman, but the manager? Ricky the sales representative was at least nice, even though he lied. But the manager we saw should be demoted to cleaning the crap out of the toilets there, he makes Nissan look bad. But I must ask if this is what Nissan wants representing their brand?????? Lying, insulting, shady managers and sales representatives showing customers this is how Nissan roles? If you have ever seen the movie Boiler Room, you will get an idea of the quality of people you are dealing with at ABC Nissan. Stay away!! Between my wife and myself we work with over 15,000 people in the Phoenix area. Guess who is sending a company wide email tomorrow morning to let them all know to stay away from ABC Nissan!! More
well satisfied Thanks Eric and Matt Eric assigned me too Matt who scheduled my most needed appointment truly appreciated my car running good again I must say the ch Thanks Eric and Matt Eric assigned me too Matt who scheduled my most needed appointment truly appreciated my car running good again I must say the chat line was kinda a run around assuring someone would make contact with me but to no avail so no more chats for me Thank you Eric & Matt & the assigned mechanic Robert C Caro More
ABC IS AWESOME!!! I WILL ONLY BE GETTING MY OIL CHANGES DONE HERE FROM NOW ON!! THEY HAVE AN AWESOME STAFF!!! SERVICE WITH A SMILE IS ALWAYS GREAT!!! I WILL ONLY BE GETTING MY OIL CHANGES DONE HERE FROM NOW ON!! THEY HAVE AN AWESOME STAFF!!! SERVICE WITH A SMILE IS ALWAYS GREAT!!! More
Good experience Sarah and Eli did a great job of getting me the vehicle I wanted. We did have to work the deal to my satisfaction and that you did. Sarah and Eli did a great job of getting me the vehicle I wanted. We did have to work the deal to my satisfaction and that you did. More
Quality workmanship Jim did an excellent job of telling us what would be done, how it would be done, and how soon. He informed us about possible changes and how they woul Jim did an excellent job of telling us what would be done, how it would be done, and how soon. He informed us about possible changes and how they would be handled. He was right on the money.. We’re from Nebraska and if ABC wasn’t so far away we’d use them again if needed. We took our Subaru to the dealer where we bought it and they said an excellent job was done!! More
Great service Eli and his team worked well together to provide the right car and deal we needed to make our experience a positive one Devyn Wilcox provided excellen Eli and his team worked well together to provide the right car and deal we needed to make our experience a positive one Devyn Wilcox provided excellent service to complete our superior experience. Thankyou More
Great service and attitude. Customer Focused Eddie Valdez is an outstanding service coordinator! He is focused on his job and is truly interested in what the Customer needs are. Good job Eddie, Eddie Valdez is an outstanding service coordinator! He is focused on his job and is truly interested in what the Customer needs are. Good job Eddie, keep up the good work. More
They added $2900 to agreed upon price at the last minute! Shady and slimy as can be. Told me the price we negotiated didn’t include the reconditioning since they took it in trade. Also car had a broken wind Shady and slimy as can be. Told me the price we negotiated didn’t include the reconditioning since they took it in trade. Also car had a broken windshield and headlight - both major safety issues. More

