ABC Nissan

My name in Ioan Chivari, and on January 13th,2014 walked into ABC Nissan dealership to ask for the price of Nissan Frontier.At that time we met ALAN PEREZ.He showed me and my wife some other cars too.He is into ABC Nissan dealership to ask for the price of Nissan Frontier.At that time we met ALAN PEREZ.He showed me and my wife some other cars too.He is a very professional guy, explained everything about each car and he had knowledge about different types of cars. I was very impressed with him.Very friendly person and very respectfull.We ended up buying a different car because my wife liked it , plus double the price.We traded in our car , and he was very honest and trustfull from the beginning what we can expect price wise.He worked with us on the discount, and we were very happy.We also appreciated that it didn't take too much time like in other dealerships.we recommend 100% ALAN PEREZ for being an excellent salesperson. More

My overall experience was great due to the informative and welcoming interaction with Chad Krastel. I purchased my 2013 Xterra on 12/31 and he made the process quick and efficient. He was very detailed an and welcoming interaction with Chad Krastel. I purchased my 2013 Xterra on 12/31 and he made the process quick and efficient. He was very detailed and knowledgeable on the truck's specs and options. I have since shared my buying experience with many others My follow up visit with the Service department and Phillip was rock solid. The added bug guard and fog lights were quickly installed and work great. Thanks, LS More

Tracy, was exceptional because we check out several vehicles to opt to buy but ended up being sold to meet our needs. She looked throughout the dealership and found a hidden car that was on display tha vehicles to opt to buy but ended up being sold to meet our needs. She looked throughout the dealership and found a hidden car that was on display that no one seem to know about for sale. She and Tony both worked hard to get the numbers down so we can afford the car. Without this great costumer service and team support through ABC Nissan we might have gone elsewhere. This happened to be our third car from ABC Nissan. More

I have never done a review before, but I had such a good experience at ABC Nissan, I wanted to thank them for all their hard work. Stehl Kensler was our Sales Consultant and he was very knowledgeable and f experience at ABC Nissan, I wanted to thank them for all their hard work. Stehl Kensler was our Sales Consultant and he was very knowledgeable and freindly. He got us what we were looking for and I will definitely go back to ABC Nissan when I'm in the market for another vehicle. More

Dulce was very friendly always with a smile in her face making my whole experience very smooth. Even though shopping for a car takes a long time, Dulce was able to make it fun and enjoyable! When ever anyo making my whole experience very smooth. Even though shopping for a car takes a long time, Dulce was able to make it fun and enjoyable! When ever anyone is looking for any car I personally recommend Dulce Rico at ABC Nissan. She's Great! More

I came in with a budget in mind with my down payment ready. He asked me some questions than got to work. He valued my time and got me a great deal hassle free. ready. He asked me some questions than got to work. He valued my time and got me a great deal hassle free. More

We should have walked out of ABC Nissan the moment the person we made an appointment with took the day off. Who does that? When you make an appointment with someone and confirm it you show up for it. ABC person we made an appointment with took the day off. Who does that? When you make an appointment with someone and confirm it you show up for it. ABC Nissan advertises good prices on their website but when you show up they state that these prices reflect all the discounts and none of the dealer add-ons. Once they add these back in the price jumps considerably. It’s false advertising to lure you in. They also do not like to disclose the price of the car to you they instead ask you how much you want to pay a month. Another thing they ask for your credit or debit card for some lame reason and don’t return it until you go to finance where they try to add things you don’t need to the price of the car. This tactic is used to keep you in the dealership and make it difficult for you to leave. We were there for 6 hours with sometime almost an hour wait between people talking with us. It was ridiculous and I’m a fool for staying there don’t be fools like me. More

I seem to frequent ABC Nissan 5 trucks, and two cars later they never disappoint. Dealing with Robert Gray for all but one truck purchase was second to NONE!!! Robert makes all my deals short and swee later they never disappoint. Dealing with Robert Gray for all but one truck purchase was second to NONE!!! Robert makes all my deals short and sweet, has all the details worked out before I arrive. I will highly recommend ABC Nissan, and specially Robert Gray if you want the car buying experience less like visiting the dentist office. No B.S. No 4 squares, No $5000 down @10.9%@ 600 a month for ever and let's see if the guy takes it if not we got plenty of room to make a killing... Nothing short of awesome over at ABC Nissan. More

My family purchased a Jeep from the tent sale held at the Peoria Sports Complex in Glendale on Sunday 11/17/2013. My husband and I had a preapproval letter from my Credit Union showing that we were already p Peoria Sports Complex in Glendale on Sunday 11/17/2013. My husband and I had a preapproval letter from my Credit Union showing that we were already preapproved to purchase a vehicle. They said it was protocol to have us fill out a credit application and get "back-up" financing just in case ours was not secured. It took us 4 hours to sign papers to finalize everything and actually walk out with the keys to the Jeep. With having two little kids with us, some things got missed when reviewing to sign. We noticed the mileage was wrong right off the bat and they changed that but when it actually came to the purchase agreement it was wrong by $1,000. It took me calling, leaving messages, emailing, and then eventually having to go down there 4 days later to actually get the correct purchase agreement because they refused to fax the new one without my signature. I spoke with 3 people in the finance department, Zack Proudfoot, Jaime Huskin, and a man named Mike whom I did not get the last name for. I left Zack the messages and spoke with him first, then emailed my payoff letter to Jaime Huskin so they would have documentation showing my payoff, and then finally last one I spoke with was Mike and I did not get his last name but he told me that they could not send it without my signature. So, my husband and I had to leave work early to drive 45 minutes to the dealership to spend literally 5 minutes there to sign one piece of paper. When we got there, we spoke with Jaime and Joe Jarrin who both told me that Jaime faxed the paper but my loan officer never got it and that I did have to sign the paper but they still could have sent it without it. My loan could not be finalized without the correct purchase agreement. So, with the delay of 4 days, my loan papers did not get signed until Friday 11/22/2013. There were also some documents that had to be mailed back. So, with the delay with the mail the dealership did not get the check for our purchase in the time they wanted. I then I get a call from James Sullivan, a finance director, who has got to be the rudest person telling me that they were going to use the back-up financing and since I was a loan specialist I should be more than understanding of the situation and that I could refinance. He cut me off so many times while I was talking I ended up literally yelling and arguing on the phone with him. I did ask several times to get someone else on the phone and he told me that nobody else was going to talk to me and he was the finance director and the only one I could talk to. He then told me he was going to contact my loan officer and hung up on me. ABC Nissan is the worst dealership that I have ever dealt with and had the worst experience buying a car. I have placed a review on the BBB website, Yelp, and now dealerrater.com in regards to this experience. I guarantee that I will never purchase a vehicle from them ever again and will be sure to let all of our friends and family know about our experience as well. More

As soon as you look at their website you are greeted. The numbers on website look very good, but are deceiving. No one qualifies for numbers posted. The numbers on website look very good, but are deceiving. No one qualifies for numbers posted. More