
ABC Nissan
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 582 reviews
I would generally avoid going to a car dealership more than the dentist for a root canal but have to say my recent experience with Bruce has changed that forever. The service I recieved was exceptional an than the dentist for a root canal but have to say my recent experience with Bruce has changed that forever. The service I recieved was exceptional and he assisted me in finding a car I loved while staying within my budget. I have been singing praises about him to everyone I know when telling them of my new car. More
In working with Bronston Bates I found my experience to be relatively pleasant. I think a paid a fair price for my Nissan Versa. However, the dealership did not have a Nissan Versa with a manual transmis be relatively pleasant. I think a paid a fair price for my Nissan Versa. However, the dealership did not have a Nissan Versa with a manual transmission and Cruise Control available at the time of my purchase. They only have a manual transmission without the power package. Bronston consulted with the Business manager (who's name I unfortunately do not have) and then told me that cruise control could be installed on this car by the dealership the next day. I asked if the cruise control would be a Nissan product and if it would be covered by the warranty, he answered yes to both these questions. It turns out this was a lie but I will get into that later. Next I met with the Bronston's boss, the buisness manager, who proceeded to insist I sign a bunch of blank forms, when I protested his response was "no one else has ever had a problem with this". In hindsight I should have walked out right then but for some reason I stayed and signed the forms. The manager became almost hostile when I refused to purchase the optional insurances offered by Nissan, I insisted that I did not want these products and from that point forward he was quite rude. I was only visiting Phoenix and needed to leave with my new car two days later. I called the dealership the next day at which point they informed me that they did not have the cruise control in stock but I could have it installed at the dealership in my hometown in Colorado. When I got home and called the local dealer I was informed that Nissan does not make a cruise control for Nissan that can be installed after manufacturing of the vehicle, and while an aftermarket product may be available it would certainly not be covered by the warranty. I did have the aftermarket cruise control installed but I am now have problems with its proper functioning and may have to have it removed because of these issues. In hindsight I never should have driven the car off the lot without the promised features. At this point I think the fair thing for the dealership to do would be take my car and give me a new one with the factory installed cruise control... but given their reputation and the attitude of their manager I am not holding my breath. More
I had a great experience at ABC Nissan. This is the second vehicle I've purchased with this dealership. Nathan Lybbert was a great salesman. The service department is second to none. I've been having m second vehicle I've purchased with this dealership. Nathan Lybbert was a great salesman. The service department is second to none. I've been having my vehicle serviced there for the past 3 years and now I will take the new Titan there also. This is a very professional and respectful dealership - I cannot say enough good things about these employees! More
After the Awesome Experience! I had I will only buy a car from Bruce Weiss, when arriving at the dealership I was greeted and welcomed by Mr. Weiss. What I liked about him is how he treats his customer which from Bruce Weiss, when arriving at the dealership I was greeted and welcomed by Mr. Weiss. What I liked about him is how he treats his customer which I consider completely First Class! Bruce is an awesome guy to work with; he is not pushy and has a great deal of knowledge about vehicles on their property. If he does not know the answer he will get it! This was a big difference for me with dealing with other car salesman in the past. In the future I will only by a car from him no matter wherever he’s at, I’m in. In my situatuion I was almost on the verge of buying my 2010 Titan at another Nissan Dealership but ended up purchasing my Titan at ABC Nissan because of Bruce. He made my decision very easy and I don’t regret it. After purchasing my vehicle he has continued to help me. I had a small repair (Slight crack on the tail light) that was their before I purchased my truck and a few other minor issues that he made sure would be addressed. To me, that is what customer service is all about! He has also continued to follow up with me after the purchase of my truck to see if I needed anything and thanking me for my business. How’s that for quality service? I would advise anyone who is considering a purchase of a new or used vehicle to contact Mr. Weiss first before wasting your time talking to anyone else. IF you go to ABC Nissan ask for Bruce Weiss! He works hard for your business and will do whatever it takes to make sure you leave satisfied. I guarantee it! If you want the BEST go to ABC Nissan and ask for Mr. Bruce Weiss you won’t be disappointed. “Great job" Bruce. Kevin More
We came in to buy-out our lease on our 2006 Nissan Xterra. Bruce made the whole process very simple. He's a pleasure to work with and one hell of a guy. Bruce was able to toss in a couple extras there Xterra. Bruce made the whole process very simple. He's a pleasure to work with and one hell of a guy. Bruce was able to toss in a couple extras therefore making us happy customers. I would recommend Bruce to anyone looking to buy a new car. He'll work with ya. Thanks Bruce! More
Bruce was a really good sales person. I'd recommend him to anyone buying a new Nissan. He was prompt in returning e-mails as well as was very good at getting the sale done. The only recommendation I have to anyone buying a new Nissan. He was prompt in returning e-mails as well as was very good at getting the sale done. The only recommendation I have for Bruce is to change the ring tone on his cell phone - the AC/DC song "Big Balls" is not very professional and could easily offend people. More
I cant begin to explain how much I have enjoyed this experience of buying a car, after the excitement of buying a new car wore off, I was truly comforted by the fact that I, not only had faith in the de experience of buying a car, after the excitement of buying a new car wore off, I was truly comforted by the fact that I, not only had faith in the dealer, But the Man I bought the car from. Bruce truly made the experience of buying the car painless, and has continually provided the most comprehensive follow-up that I have experienced with any large purchase. Not only has Bruce lived up to everything he promised, but gone above and beyond to make sure that I am still happy with the purchase I have made (I am ecstatic). I am normally not one to recommend anything, I say make your own decisions, but I stand behind Bruce as a salesman, and would look to him to buy my next Nissan. More
Bruce Weiss understood what my goals and limitations were and he directed me, honestly to a product that was the right fit. The entire staff was friendly and proactive in making my first new car purchase ext and he directed me, honestly to a product that was the right fit. The entire staff was friendly and proactive in making my first new car purchase extremely pleasant. The entire process was seamless. More
Bruce Weiss sold me my car and he was a pleasure to work with. He is the main reason I recommend this dealership. He made it fun and easy to buy a car. I am very happy with my Nissan Rouge. It is a great ca with. He is the main reason I recommend this dealership. He made it fun and easy to buy a car. I am very happy with my Nissan Rouge. It is a great car. Nissan is a solid car company with great cars that last a long time. More
With 12 local Nissan car dealers its not easy deciding who to spend your hard earned money with. I decided to go with Bruce Weiss and Frank Kuna at ABC Nissan. Bruce had the best follow up, calling me b who to spend your hard earned money with. I decided to go with Bruce Weiss and Frank Kuna at ABC Nissan. Bruce had the best follow up, calling me back immediately and emailing to help answer my questions. After speaking with 5 different dealers on the phone I decided to make an appointment with Bruce. I felt that he would get the job done! When I arrived, Bruce was cool, like the Ghandhi of Nissan Car Sales. The type of guy you are happy to spend your money with. No pressure, just cool. I test drove the Juke and fell in love. Bruce made me feel good about my decision, gave me fair value for my trade and got the price and financing where I wanted to be. Back up two days before purchase, I told my mother at Christmas Brunch I was buying a new Nissan Car. She had just recently traded in and purchased a new Nissan Altima from ABC Nissan. From guess who, Bruce Weiss. She told me, you got to go see this guy, he was great! She was right. Even better, the guy I decided to go with just sold my Mother a car. Small world. So I gave Bruce the first shot at my business and he earned it. I suggest you do the same. See you at the top Bruce! Love my Juke! Tell him I sent you, so I get my cut. Max M. Sales/Mkt. More