
ABC Nissan
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 578 reviews
I first purchased a 2006 Nissan Titan, fully loaded on 5/25/09. Due to the holiday they were unable to get the financing approved that day but assured me that the deal was done considering I was to be fin 5/25/09. Due to the holiday they were unable to get the financing approved that day but assured me that the deal was done considering I was to be financed through Nissan themselves, and let me drive the vehicle off the lot. The next day or within a couple of days at most they should have known if the financing would be approved. ABC Nissan waited two weeks after I purchased the vehicle to call me and tell me they could not get the financing approved and I needed to return the truck right away. I reluctantly returned the truck. ABC Nissan then wanted to give me a 2007 White Nissan Titan that had none of the things that the 2006 I had purchased had. I was then 6 1/2 months pregnant and extremely upset about the whole ordeal so I reluctantly took the 2007 White Titan. I returned this vehicle the next day as I was absolutely unhappy with it and the experience I had had with ABC Nissan. I requested they simply return my traded in vehicle and my down payment and I would go elsewhere to purchase a vehicle. ABC Nissan insisted they were determined to make sure I left happy so they had one other vehicle they were willing to make a deal on for the same price as the 07 White Titan. So, I then signed a deal for a different 2006 Maroon Titan which had many of the things that the first 2006 Titan I had originally purchased. Now, not even 45 days after my purchase, The vehicle has had some major issues such as the A/C quit working when it's 115 degrees in the Arizona summer, the radiator needs to be replaced, the Cam sensor needs to be replaced and two of the knock sensors need to be replaced; whatever those are? I have been informed that none of these repairs are covered under the extended warranty I purchased when I was assured that the warranty I was buying was better than the pre-owned certified warranty and would cover everything bumper to bumper. Since the repairs are not going to be covered then they will not cover a rental vehicle for me either. I am now 7 1/2 months pregnant and having major issues with a vehicle I purchased not even 45 days ago and have not even made the first payment on. I was sold a vehicle that in my opinion should not have even been on the lot due to the issues I am having so soon after purchasing and I am now expected to pay for the repairs out of pocket? ABC Nissan did finally agree to cover the cost of the radiator however I am unaware as of yet as to what other items they make expect me to pay for as I have already paid 100.00 out of pocket for a rental vehicle I had for one day until they informed me they would not cover that expense. So, I am 7 1/2 months pregnant without a working vehicle to get to and from work or to get my sone to and from daycare. My baby is soon to arrive and I will be out of work for a minimum of 6 weeks and ABC Nissan is giving me a hard time about fixing a vehicle I just purchased from them. Frankly, I don't want their vehicle or any vehicle from them because I can't depend on the fact that it will be reliable for my children. Especially with a newborn I can't have a vehicle I just purchased breaking down on me in the middle of an Arizona summer. I want my money back and the value of my trade so I may go somewhere else to purchase a vehicle that I can rely on and feel secure that it's not going to break down on me in the first 45 days after I buy it. Truly the WORST car buying experience I have EVER had!!! More
I would recommend ABC Nissan. Jon Ragsdale in service was great, he took care of any issues that I had in a timley manner with no hassels. I was also impressed with salesman Calvin Lasalvia. He was very know great, he took care of any issues that I had in a timley manner with no hassels. I was also impressed with salesman Calvin Lasalvia. He was very knowledgeable with Nissan products which was key in making my choice. I would recommend ABC Nissan to friends and family. More
Recently bought a 2009 Nissan Rogue from these guys. Recently bought a 2009 Nissan Rogue from these guys. Did my research online and was dealing with a salesperson by the name of Robert Kuna. Very frie Recently bought a 2009 Nissan Rogue from these guys. Did my research online and was dealing with a salesperson by the name of Robert Kuna. Very friendly and knowledgeable guy. Followed up with me till I was satisfied with the price and what I was getting. Overall experience with the dealership was very positive. I would highly recommend these guys if you are looking to get a new Nissan or at least check them out if you are in the market for a Nissan. More
I was fortunate enough to get out of this place without signing by consistantly saying "no...i want my keys back!". These people took my keays saying they wanted to look at my trade, the guy then disappear signing by consistantly saying "no...i want my keys back!". These people took my keays saying they wanted to look at my trade, the guy then disappeared! I asked and asked for my keys only to get yet another sales pitch for purchase. As this is going on, I heard the salesman behind me working with a couple... the wife was saying she was hungary and wanted to think about the purchase a while - to which the husband agreed.. the salesman asked what they wanted and he would bring it in.. they said no theyd rather go..to which the salesman yells "ARE YOU KIDDING ME??? I HAVE SPENT ALL THIS TIME WITH YOU AND YOURE NOT EVEN GOING TO BUY A CAR??!!" Need I say more??? DO NOT BE FOOLED INTO GOING HERE!!!!! More
ABC Nissan helped me when no one else would. My car was stolen from my apartment and I still pwed a lot of money to the bank (so much for full coverage insurance). ABC's finance department helped me get in stolen from my apartment and I still pwed a lot of money to the bank (so much for full coverage insurance). ABC's finance department helped me get into a new nissan sentra with 0 out of pocket. They helped me negotiate down the amount I owed to my previous lender. The service I received from my sales person and the finance manager was second to none. They actually called me 3 times since the purchase to make sure I was completely sarisified. YES!!! I am completely satisfied. DO NOT BUY a car from ANYONE ELSE. These guys are the real deal. Sincerely, Tonia T. - Phoenix AZ More
The BEST Car buying experience I ever had. Hats off to Thomas James. He worked hard to find me the right vehicle at the right price. He wasn't afraid to call around to his other lots to get me exactly wha Thomas James. He worked hard to find me the right vehicle at the right price. He wasn't afraid to call around to his other lots to get me exactly what I wanted. (2008 Nissan Quest SL). I saved thousands of dollars over buying new. Mike, my business manager, showed me how to protect my investment with a service contract. I now have new vehicle coverage for 100,000 miles at a fraction of the cost of a new vehicle. My neighbor couldn't beleive the deal I got, so she ended up buying a preowned Armada from ABC. Thomas was so professional, I will only buy my next vehicles from him. Save yourself time and MONEY. Go see ABC NOW! More
ABC Nissan puts there clients first and ensures that their needs are met. When I recently purhcased a car at ABC NIssan, they did not have the car with the exact features I was looking for. ABC Nissan their needs are met. When I recently purhcased a car at ABC NIssan, they did not have the car with the exact features I was looking for. ABC Nissan looked throughtout the Valley and were able to find one that met my needs within a few hours. This is the 3rd car I have purchased from them. Highly recomend them for either new or used car sales. More
Robert made the experience absolutely wonderful and pressure free. what a stark difference from other local dealers. everyone worked as a team to satisfy my needs. they gave me several thousand more do pressure free. what a stark difference from other local dealers. everyone worked as a team to satisfy my needs. they gave me several thousand more dollars for my 1995 sentra. I should have listened to my mother and gone to abc first. I could have saved myself a lot of time. I love my new altima. anyone considering a vehicle needs to go to ABC Nissan. More
The two gentleman made my car buying experience a pleasure instead of a pain. They were fast, friendly and knowledgable. I visited two other dealers in the valley and they tried to "sell" me a car pleasure instead of a pain. They were fast, friendly and knowledgable. I visited two other dealers in the valley and they tried to "sell" me a car I didn't want. Ryan and Frank got me the car I wanted and worked with me on the financing to get me a payment that is within my budget. Thank you guys. More
The two gentleman made my car buying experience a pleasure instead of a pain. They were fast, friendly and knowledgable. I visited two other dealers in the valley and they tried to "sell" me a car pleasure instead of a pain. They were fast, friendly and knowledgable. I visited two other dealers in the valley and they tried to "sell" me a car I didn't want. Ryan and Frank got me the car I wanted and worked with me on the financing to get me a payment that is within my budget. Thank you guys. More