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ALLEN HYUNDAI OF LAGUNA NIGUEL

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ALLEN HYUNDAI OF LAGUNA NIGUEL

4.9

851 Lifetime Reviews

28432 Camino Capistrano, Laguna Niguel, California 92677 Directions

Sales: (949) 485-3700

Service: (949) 485-3750

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Excellent

98% Recommended

4.9

851 Lifetime Reviews

View 3 Awards

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Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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A recent issue of “Business Insider” rated Irvine CA as the safest city not just in California, but in America. “Public safety is a commitment we do not take lightly “said former Irvine Mayor Sukhee Kang. At Allen Hyundai of Laguna Niguel, we agree with the mayor and would like to think that we’ve contributed to the safety of the residents in Irvine by putting them in some of the safest vehicles on the road – and those vehicles wear the Hyundai badge. For example, in the U.S., the Hyundai Sonata earned a 5-Star overall rating from the National Highway Traffic Safety Administration. Standard safety features on the Sonata include driver and front passenger air bags, electronic stability control, traction control and four-wheel ABS. The Hyundai Elantra also scored well with the National Highway Traffic Safety Administration earning 5 stars. Additionally, the Elantra sedan earned the Insurance Institute for Highway Safety’s (IIHS) top safety pick. Safety features for the Elantra include an assortment of airbags for the driver and passenger, electronic stability control, traction control and four wheel ABS. The Elantra sedan was one of only six small cars to receive the highest honor from IIHS. If you live in the Irvine CA area, visit Allen Hyundai of Laguna Niguel and take a Hyundai for a test drive and decide for yourself.

Top Reviewed Employees

Cameron Allen

Genesis & Hyundai Sales Manager

5.0

View 80 Reviews

Blair Morrison

Genesis & Hyundai General Sales Manager

5.0

View 41 Reviews

Chi Lim

Genesis & Hyundai Sales Consultant

4.9

View 30 Reviews

Aaron Vega

Genesis & Hyundai Sales Consultant

4.8

View 97 Reviews

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Latest Reviews

April 02, 2018

"They miss the details, even when you provide them."

- Poon

In attempting to contact the right people to try and solve a long lingering problem, I provided my current email address. Not verbally, not even a hand written note, but electronically. So all they have to do is copy and paste. Instead they went to the archives and against my instructions used some other email that I have not used in year. YEARS. I am unsure how I could have been any more clear. I provided my new email so very clear and I have no idea why they would go back 10 years to use an some other email I do not even use anymore. This all seems to be part of an effort to try and NOT resolve my problems. Why else would they ignore contact information provided weeks ago and instead use out-of-date contact information from 2008? Maybe it is so they could claim they tried to contact me while they really had to go out of their way to ignore my instructions and dig in the files. Shame on you Allen Hyundai of Laguna Niguel.

Employees Worked With

Bill Howard and Samantha

April 01, 2018

"EXCELLENT HYUNDAI DEALERSHIP"

- mcbocean

Sean Guetssoyan is "EXCELLENT", he is very professional, extremely knowledgeable with the Hyundai vehicles, and an all around hospitable, personable, friendly, pleasant, and congenial, sales consultant We visited Allen Hyundai just to view the Hyundai Santa Fe Sport. After Sean demonstrated all the amazing features this vehicle has and the fabulous pricing we drove off in a new 2018 Santa Fe Sport fully loaded with the Tech and Ultimate Premium package. This was an extremely easy transaction and Sean was amazing through the entire process, he took the time to explain all the phenomenal features before we left the dealership. I highly recommend Sean Guetssoyan for anyone looking for first class professionalism and knowledge from a sales consultant in purchasing a Hyundai vehicle. These Hyundai's are so amazing ( 5 star safety, amazing features) I'm thinking of selling my 2015 Mercedes E350 and purchasing a Hyundai!.

Employees Worked With

Sean Guetssoyan

5.0

March 17, 2018

"Let a message for the service manager, never heard back"

- bananas

I can see the staff up front getting too busy to return a call. But after a problem popped up, the business development manager, Samantha, transferred me to the service manager. I left a very detailed message. They have my phone, they have my email. I don't know. Seems to be unresponsive and the false hope of "Making things right" and "Earning my business" seems like hollow phrases to be added to bad reviews. When actually called upon to "Make things right" they seem to just ignore the customer. The wort part is I bought three, yes three cars from them. It is time for a new one again, they will not get the sale. Or the service. Or the recall service which we all know is a super-profitable venture. Perhaps I will contact the Fountain Valley people. See what they say about an unresponsive dealership.

Employees Worked With

Samantha

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Photos & Amenities

After Hours Drop-Off
Authorized Accessories Store
Express Service
Authorized Parts Store
Free WiFi
Work Stations
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Free Coffee
Free Loaner Cars
Instant Financing
Quick Lube
Shuttle Service
Television
Vending Machines

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ALLEN HYUNDAI OF LAGUNA NIGUEL, Laguna Niguel, CA, 92677

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