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ALM Hyundai Macon
Macon, GA
309 Reviews
At ALM Hyundai Macon, we believe that buyers from Macon, Warner Robins, and Milledgeville should invest as much time selecting the right dealership as they do the vehicle they will purchase. Our pledge to each guest is to ensure that their needs and desires are met with helpful suggestions and an earnest effort to get them into the amazing new Hyundai that perfectly meets their needs or the ideal used vehicle that will fit their budget and needs for driving enjoyment and versatility. As a member of the ALM family of dealerships that was founded in 2006, our focus remains meeting the needs of customers and adapting to their evolving needs with features such as our complete online car-buying process that includes delivery to your door.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 309 reviews
February 10, 2016
Great Keith Harrell was great help in purchasing my new car. I would come back to fivestarhyundai in the future.Great customer service. Thanks for all your Keith Harrell was great help in purchasing my new car. I would come back to fivestarhyundai in the future.Great customer service. Thanks for all your help. More
by SAMMUM
Verified CustomerEmployees Worked With
Keith Harrell
January 28, 2016
Great customer service until you have a problem Beware of the 10yr/ 100,000 mile warranty. What good is it when you have a problem with the engine and they refuse to recognize the problem. They say Beware of the 10yr/ 100,000 mile warranty. What good is it when you have a problem with the engine and they refuse to recognize the problem. They say they can't duplicate the problem. Pretty funny when you take it to an independent mechanic and they tell you there is a problem. You look online and you see that many people have the same problem but it is ignored. This is my third Hyundai and will be my last. I have also filled a claim with Hyundai. I'll update the post if things change. More
by Mikeb
Employees Worked With
Robert
January 28, 2016
Great salesman Without the professional personality of Billy Miller I believe I would still be thinking about a vehicle but with the impression he made I knew it was Without the professional personality of Billy Miller I believe I would still be thinking about a vehicle but with the impression he made I knew it was time to make my mind up and to do it at the FiVe Star There in Macon. Thanks Billy for helping me make my decision!!! More
by TWEETIEPIG1
Employees Worked With
Billy Miller
December 08, 2015
came in for a new car and was treated extremely well The salesman I worked with was great. .very knowledgeable and kind and understanding and not over pushy..the entire sales team strived to make sure th The salesman I worked with was great. .very knowledgeable and kind and understanding and not over pushy..the entire sales team strived to make sure that in the end of my deal that I was happy and all my terms were met! I would recommend then to anyone and ask for Derrick Shelby! More
by CCarter07
December 03, 2015
Excellent Customer Service/Salesmen I recently visited the dealership with my sister, as she purchased another vehicle. Although I wasn't buying a vehicle, but just tagging along they tr I recently visited the dealership with my sister, as she purchased another vehicle. Although I wasn't buying a vehicle, but just tagging along they treated me with great customer service. Her salesman D'Artrich Wright did an excellent job getting my sister into a new vehicle. Because of D'Artrich's great work, we've recommended him to several of our acquaintances in the past few days, and he will be my first salesman of choice when I'm looking to purchase another vehicle for myself in the beginning of 2016. More
by Shaybrina B
Employees Worked With
D'Artrich Wright
November 22, 2015
Outstanding customer service Ronnie Jackson 11/11/2015 Mark Chambers, my sales person did an outstanding job with helping me decide which car was best for me and my family; he w Ronnie Jackson 11/11/2015 Mark Chambers, my sales person did an outstanding job with helping me decide which car was best for me and my family; he was very helpful, courteous and patient with me. If it wasn’t for Mark Chambers I probably would still be looking and trying to find a car to fit my needs. Hey Mark, please continue to put customers first and you will have my business for life, thanks again. More
by Ronnie60
Employees Worked With
Mark Chambers.
November 19, 2015
Great! I highly recommend this dealership. Billy Miller is a great salesman. He is a very friendly and caring individual and will definitely make sure you wa I highly recommend this dealership. Billy Miller is a great salesman. He is a very friendly and caring individual and will definitely make sure you walk away happy. I give him 5 stars as well.Keep up the good work Billy!????? More
by Tasha C
Employees Worked With
Billy Miller
November 18, 2015
Excellent customer service My son has been thinking about getting a new vehicle and Billy Miller has been helping me by answering questions and pointing me in the right directio My son has been thinking about getting a new vehicle and Billy Miller has been helping me by answering questions and pointing me in the right direction while we try to get all of our ducks in a row. More
by Big Breeze
November 14, 2015
"A wonderful experience indeed" My sales person was friendly and welcomed me whole heartedly from the moment I walked in the door which made me feel really appreciated. From start to My sales person was friendly and welcomed me whole heartedly from the moment I walked in the door which made me feel really appreciated. From start to finish Derrick stayed right with me being very supportive and helpful. Derrick showed me automobiles that I would be comfortable with according to my budget and needs. Derrick worked very hard to get me a deal and payment that I was very happy with. Derrick had great knowledge about the automobile I purchased and assisted me with any set ups and functions before I left the lot with my beautiful "Santa Fe". Throughout the complete experience I new I was in good hand with Derrick Selby. I am very pleased with Derrick and Hyundai of Macon and would definitely send my family and friends to purchase a vehicle from this establishment. More
by pdiemunsch57
Employees Worked With
November 13, 2015
Excellent My husband and myself worked with Keshawn Moore. He was absolutely excellent and efficient. Between Keshawn and M.J our experience was definitely wort My husband and myself worked with Keshawn Moore. He was absolutely excellent and efficient. Between Keshawn and M.J our experience was definitely worth the wait. They were able to get us in a brand new vehicle that had most of what we wanted. We will definitely be back when it's time for another purchase. More
by TrishB86
Employees Worked With
Keshawn Moore
