ALM Kia South

A deal is a deal and that’s how they make your feel. Interesting experience… Interesting experience… More

CHRIS DAVENPORT Was such a big help in regards to filling my growing family’s needs. He was very patient and and very knowledgeable. He deserves recognition above and beyond. Thank You again for your filling my growing family’s needs. He was very patient and and very knowledgeable. He deserves recognition above and beyond. Thank You again for your help - Malcolm Davis & Family More

Had a couple for hiccups but they made it right. Overall experience went good. Everything else went well Overall experience went good. Everything else went well More

The guy who helped me was really helpful and helped me successfully get into my car and I really appreciate him! successfully get into my car and I really appreciate him! More

Huge Shout to Jaylond Harvey for going above and beyond for my service needs. Very professional and communicates well. for my service needs. Very professional and communicates well. More

I have been to three Kia dealerships in the past two months. All negative experiences. First dealer in Thomas Crossroads, GA we were called in, to have one of many recalls repaired. They had the vehi months. All negative experiences. First dealer in Thomas Crossroads, GA we were called in, to have one of many recalls repaired. They had the vehicle for a couple of days. We called to check on the status. They did not have the parts for the recall that they called us in for. They tried to charge me for a tire that had a "nail in the side wall" it was not. The next kia dealer in Orlando, fl. I sat in the service lane for 30 mins no one even looked at me. We were in town on vacation, but needed the vehicle looked at. right off the bat i did not get a good feeling that we would get the vehicle back, so i left. The last straw. Kia in Union City, GA. This kia had the vehicle for 9 days total. First off, it was impossible to get a service person on the phone. Every time we called, which took minimum 5 phone calls to reach anyone in service. Sometimes they did not call back at all. Told me that the transmission was the possible cause for the high idle and they have made a call to the next level up of service, i guess the manufacture and they had their best mechanic working on it. Three days later they say the tech put his head in the engine bay and could hear a vacuum leak. Every time we called they had it as "priority and a tech was working on it". So they flat out lied to me. They were not working on it. It doesn't take a high level mechanic "next level up phone call" and 8 days to diagnose an issue i told them and the car told them where the issue was. Then on top of that added a bunch of unnecessary charges. Even if they were legit charges they were priced ridiculously high. Ex. $190 for brake fluid exchange Almost $200 for the three wiper blades..... on and on. Over $3600 in charges to fix an intake leak. After paying the $250 for diagnostic fees. I still have a broken vehicle with at least 4 open recalls. I will not buy a Kia vehicle mostly becuase of the treatment from the dealerships. There have been so many recalls, the vehicle only have 75K miles on it. The current issue was an assembly error where a gasket was pinched. Some how they were not able to get this covered under the warranty that we I have been to three Kia dealerships in the past two months. All negative experiences. First dealer in Thomas Crossroads, GA we were called in, to have one of many recalls repaired. They had the vehicle for a couple of days. We called to check on the status. They did not have the parts for the recall that they called us in for. They tried to charge me for a tire that had a "nail in the side wall" it was not. The next kia dealer in Orlando, fl. I sat in the service lane for 30 mins no one even looked at me. We were in town on vacation, but needed the vehicle looked at. right off the bat i did not get a good feeling that we would get the vehicle back, so i left. The last straw. Kia in Union City, GA. This kia had the vehicle for 9 days total. First off, it was impossible to get a service person on the phone. Every time we called, which took minimum 5 phone calls to reach anyone in service. Sometimes they did not call back at all. Told me that the transmission was the possible cause for the high idle and they have their best tech on it. They lied. Tooo much to fit in this review. Don't buy kia. More

They take care of my trade by paying off my loan balance and put me in a very good ride and put me in a very good ride More

Jaylond Harvey and Gabriel Bright were exceptional in their customer service experience. They provided up to date information and were professional. their customer service experience. They provided up to date information and were professional. More

Jeffery Weeks made my vehicle purchase a great experience. He walked me through every process. experience. He walked me through every process. More

Service was great and my concerns were listened to and resolved in a timely manner! resolved in a timely manner! More