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ALM Kia South
Union City, GA
5,541 Reviews
Thank you for making your way to ALM Kia South, your certified Kia dealership in Atlanta serving drivers throughout Union City and the surrounding areas. At our dealership, you’ll find a solid selection of new Kia models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Kia technicians on hand with the skills and equipment to handle all manners of maintenance and repairs, as well as a full stock of authentic parts. Make your way to ALM Kia South in Union City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (678) 827-8900.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,541 reviews
Verified Customer
October 13, 2021
First time buying a Kia nd I love the vehicle. My sales lady Rianna was great to deal with and answered all my questions, highly recommend her. The transaction was an easy one but finance tried adding on lady Rianna was great to deal with and answered all my questions, highly recommend her. The transaction was an easy one but finance tried adding on so many fees, it made the experience less desirable. They told me on the phone about the market adjustment, which I was ok with BUT when I got there, there was alot more than that added!!!!!! Then the sales tax I did my best and tried to tell them what my state taxes were but they still charged me double what they actually were. My state is refunding me the difference but that could have been easily avoided if they would have just checked into it for me. Other than the fees and add on's everything else was great! More
by tammytaylor1123
Employees Worked With
Rianna Carter
October 12, 2021
It was a pleasant and wonderful experience starting with the young lady at the desk then with the manager then with the salesman Patrick Moore. the young lady at the desk then with the manager then with the salesman Patrick Moore. More
by ogburnsonny
Employees Worked With
Patrick Moore, Stacy Brown
October 11, 2021
I have been a KIA customer for over 10years! Usually I I have been a KIA customer for over 10years! Usually I go to KIA at Cobb pkwy Meeting Kevin from ALM was a game change about customer services Out I have been a KIA customer for over 10years! Usually I go to KIA at Cobb pkwy Meeting Kevin from ALM was a game change about customer services Outstanding service from Kevin, he went above and beyond to make possible the purchase of my new Telluride Best Cris More
by CRISERVERA
Employees Worked With
Kevin Telder, Stacy Brown
October 05, 2021
Absolutely HORRIFIC service experiences with my used vehicle purchase. My vehicle was at the Cobb Parkway lot where there was supposed to have been brake work done. Within 48 hours of driving off the vehicle purchase. My vehicle was at the Cobb Parkway lot where there was supposed to have been brake work done. Within 48 hours of driving off the lot, I noticed a familiar rubbing noise whenever I stepped on the brakes with any substantial pressure. I stopped by an automotive specialist in my area to take a look at the brakes and he immediately noticed and confirmed what my initial assessment- the rotors need to be replaced. He pointed out the groves and wear showing there was minimal space to turn the rotorsI took the vehicle to the service department and after waiting nearly 4 hours, was told my vehicle was ready. After a few days, I again noticed the same noise. When I returned to the service department later that week, the service supervisor who received my vehicle the first time admitted they didn’t do anything because they looked at the report from the other dealership and they said they had taken care of it. So I waited 4 hours for exactly what? At this visit I was told they ‘made adjustments’ that should total fix the issue- Guess what? NOPE! There was a big guy who introduced himself as the service manager (I believe he said his name was Mike) who very rudely interjected himself and made a bad situation worse. And after reaching out to the General Manger, ( Jerry, I believe) I now understand that this is the tone set by leadership. While my sales experience was STELLAR the follow-up and follow thru with the service department and upper management were nightmare level. The issue has now gotten so bad along with the steering column seeming to stick) that I have no choice to return for the third time. Wish me luck! I’m going to say a prayer AND keep my fingers crossed- More
by RMP
Employees Worked With
Mike, Service Manager
October 05, 2021
Like most dealers, ALM adds a "market adjustment" to the price: +2995 and is proud to say this is the lowest fee of its kind in metro atlanta. It is only later that you find that in addition to the above, price: +2995 and is proud to say this is the lowest fee of its kind in metro atlanta. It is only later that you find that in addition to the above, they chare +1995 for body and interior protection and another +699 for a "service package". I found that other dealers follow the same practice, but do not hide the extra fees. In NC , the greensboro dealers added +8995. Jim Ellis in Atlanta added +5000. Kia chamblee, if you are prepared to wait up to 4 months for a not in stock car adds $2000. My sales person, J Stinson was outstanding. His product knowledge was over the top. He , though very busy, was always available via text or phone. Very attentive, very professional. Did all he could for me as a sales versus management rep. Highly recommend him. More
by thejlindsays
Employees Worked With
J Stinson in sales and Waddell in Finance
