ALM Kia South

Could use better customer service skills I was not greeted when I arrived. I sat in my car for about 10mins before some one finally acknowledged me. Then I had to wait another 5 mins befor I was not greeted when I arrived. I sat in my car for about 10mins before some one finally acknowledged me. Then I had to wait another 5 mins before I was seen. The gentle men that finally came out was very nice. The check process was pleasant. More

Exceeded my needs My credit was extremely challenged due to bankruptcy but the team put together a great package to fit my budget. Rashad in finance has superb customer My credit was extremely challenged due to bankruptcy but the team put together a great package to fit my budget. Rashad in finance has superb customer service skills. More

Life changing I did a trade in here on my 2015 Kia Rio, and left with a 2018 gully loaded Kia Forte for not too much more. I'm a happy camper. I did a trade in here on my 2015 Kia Rio, and left with a 2018 gully loaded Kia Forte for not too much more. I'm a happy camper. More

Proactive customer service Top notch communication and lowest prices in region. Jada is awesome. Ask for her. Drove 2 hours and well worth it. Dont pass up on buying from here. Top notch communication and lowest prices in region. Jada is awesome. Ask for her. Drove 2 hours and well worth it. Dont pass up on buying from here. Great environment! They will take care of you. More

Awesome dealership. Damien was an awesome salesperson and he was very patient with me because im very particular about what i want in a car. Thank you ALM Kia South. Ev Damien was an awesome salesperson and he was very patient with me because im very particular about what i want in a car. Thank you ALM Kia South. Everybody that i came in contact with was great. More

They had great customer service that exceeded my expectation I purchased a car from another dealer unfortunately and after driving it a week encountered problems with it shutting off. I found out it was covered I purchased a car from another dealer unfortunately and after driving it a week encountered problems with it shutting off. I found out it was covered under Kia warranty so I took it to ALM. The problem I was having didn't trigger any lights to go off so it was hard for them to track the problem. I had to take it 2 times before they were able to locate the faulty part. That was not their fault though. Both times they performed diagnostics and couldn't find the problem that way. The second time I took it there they went through the car piece by piece until they found a cracked fan relay switch and diagnosed that as the problem. I have driven the car 2000 miles and it appears that was in fact the problem. I am happy to know Kia stands by their warranty. The service department went above and beyond what most places would have. I would highly recommend getting a new or low mileage Kia and getting it from the dealership and servicing it there. More

Steven Friday was beyond helpful! Steven was well versed on selection, narrowing my options, financing options and super professional. When it’s time to trade up, I will definitely be Steven was well versed on selection, narrowing my options, financing options and super professional. When it’s time to trade up, I will definitely be back to ALM Union City! More

The best car buying experience ever. Went into the dealer ship and told them what I was looking for, and what I could do financially. In no time at all, they came back to me with 3 option Went into the dealer ship and told them what I was looking for, and what I could do financially. In no time at all, they came back to me with 3 options in writing. I looked them over and picked the one that worked for me, and a few hours later I was driving out with a new Telluride. They have me for life, I hate going to dealers, always have, they waste so much time. But ALM KIA was enjoyable , they do not waste your time or come back asking for more money. Give them a try you won't be disappointed. More

Satisfying Steven Friday, Ed and Kg awon were very professional and helpful. I appreciate all they've done to make my car buying experience a good one. Steven Friday, Ed and Kg awon were very professional and helpful. I appreciate all they've done to make my car buying experience a good one. More

The staff and managenent were excellent They believe in customer satisfaction and are willing to go beyond the call of duty to insure customers pleased while working to offer lowest price po They believe in customer satisfaction and are willing to go beyond the call of duty to insure customers pleased while working to offer lowest price possible. More