ALM Kia South

Awesome service and customer care. My service writer got me in and out quick. I have a back handicap and the seating there isn't alot of high top stools and tables. So I told him about My service writer got me in and out quick. I have a back handicap and the seating there isn't alot of high top stools and tables. So I told him about my issues and he was quick to have my recall done. Instead of an hour or longer it was done in 45 minutes. The service was exceptional. More

The Efficient & effective way to purchasing a new vehicle!! Thank you to Jose Armas and the entire staff at ALM for making the experience a pleasant one. This is our second vehicle from ALM South and we hav Thank you to Jose Armas and the entire staff at ALM for making the experience a pleasant one. This is our second vehicle from ALM South and we have one word - "AMAZING!! AJ in finance was a gentleman and detailed. Cliff was the best in his role. Thank you all!! More

Great service!! Great service. Everyone was helpful, nice and informative. My vehicle was serviced in a timely and effective matter. I will continue to use ALM Kia So Great service. Everyone was helpful, nice and informative. My vehicle was serviced in a timely and effective matter. I will continue to use ALM Kia South for my vehicle services. More

Worst buying experience ever First time KIA buyer, 11th new car I've bought. Five hours to close a deal where the price had been agreed to the day before and the trade in took ten First time KIA buyer, 11th new car I've bought. Five hours to close a deal where the price had been agreed to the day before and the trade in took ten minutes to negotiate, then over 4 more hours to get to a finance officer to close a clear title and cash deal. Shame on me for not walking out, shame on anyone else who hears my story if they go to ALM. Part of the deal was an accessory cross bars at dealer cost. Somehow they never got ordered a month ago, I was told that person left the company. Now the parts foks want me to come in and pay for the part first before they offer to order it again. Ridiculous, you guys need to get some professionals in who understand customer service and do your best to keep them. To be fair the initial contact salesman and finance officer were decent, the sales manager was the epitome of public opinion of car salesman, smug, arrogant. It's a shame I actually think the vehicle is well made. This dealership has a long way to go. I hope I hear from them. More

Lack of organization & preparation I arrived on 4/05/19 for a scheduled oil-change. The filter was not in-house and had to ordered. On 4/10/19, I returned for the work which took 3-1/2 I arrived on 4/05/19 for a scheduled oil-change. The filter was not in-house and had to ordered. On 4/10/19, I returned for the work which took 3-1/2 hours. I didn't even get my complimentary car wash! Can you guys do better? More

Kia is the best This Kia has the best customer service you can possibly ask for they are speedy with service and keep you occupied while your waiting for your vehicle This Kia has the best customer service you can possibly ask for they are speedy with service and keep you occupied while your waiting for your vehicle . More

First Oil Change Great Service in and out in a good time. Big Mike took care of everything. They did forget to fill up the Car as part of the service plan. Great Service in and out in a good time. Big Mike took care of everything. They did forget to fill up the Car as part of the service plan. More

New car purchase I have yet to experience the complete service center since my car is new and I’ve only had it for two weeks, the purchase of the vehicle however it i I have yet to experience the complete service center since my car is new and I’ve only had it for two weeks, the purchase of the vehicle however it is the best as far as the purchase portion because I was pre approved for the vehicle I had chosen online and the process was quite quick. More

Honda I had a wonderful experience. My salesperson Javon , Finance manger Waddell Jawon the Delivery Specialist help me and everyone else that helped with I had a wonderful experience. My salesperson Javon , Finance manger Waddell Jawon the Delivery Specialist help me and everyone else that helped with my purchase was awesome. More

Easy car buying experience This was the easiest car buying experience I’ve ever had! We found the car online, communicated with our salesman AJ via text about the details in th This was the easiest car buying experience I’ve ever had! We found the car online, communicated with our salesman AJ via text about the details in the car and agreed to the price before we even got to the dealership. Within an hour we were driving away in our new car. Thanks AJ and team for such great customer service. I love my new telluride! More