ALM Kia South - Service Center

I had a good experience with the purchase of the vehicle. The salesman was consistent and attentive. The salesman was consistent and attentive. More

The service representatives have always been polite and professional. They check in with you to let you know how much longeron your service. They explain what was completed and seem to care about their j professional. They check in with you to let you know how much longeron your service. They explain what was completed and seem to care about their job and your vehicle. I like bringing my car in to keep it maintained. More

Quality of work was very poor. After alignment work was supposed to be done, the undercover of vehicle fell off while driving and found that it it was not secured back with screws. After alignment work was supposed to be done, the undercover of vehicle fell off while driving and found that it it was not secured back with screws. We contacted Eric and he told my wife that people make mistakes and tried to downplay it. She was out of town and felt insecure of whatever work was done but could not return to shop. Rear brake light was replaced but not installed fully and was still not working. Another dealership in Alabama had to assist and secured it properly. This is totally unacceptable. There should’ve been quality checks before letting vehicle leave. Smiles and all on the front end mean nothing if the work is poor. More

I can't even begin to explain everything wrong about my experiences with this Kia. All I can say is the turn around for employees is INSANE. And my experience with Kia prior to this location has always bee experiences with this Kia. All I can say is the turn around for employees is INSANE. And my experience with Kia prior to this location has always been good. Now? I will never own another Kia again. More

Fast, friendly service. Got my oil change done quickly and professionally. Highly recommend this dealership! Got my oil change done quickly and professionally. Highly recommend this dealership! More

I didn’t receive the courtesy wash for my car when I brought it in for an oil change. I wasn’t informed when my car was ready so I sat and waisted unnecessary time. brought it in for an oil change. I wasn’t informed when my car was ready so I sat and waisted unnecessary time. More

Technician was knowledgeable and very helpful on the vehicle. He even showed me features I wasn’t aware if vehicle. He even showed me features I wasn’t aware if More

I had Fast and friendly service which I really appreciate it and is grateful for. it and is grateful for. More

The service agent was efficient and promised my vehicle at a set time and delivered. I was satisfied with the results. I didn’t ask for any discounts for the services that may have been provided with a cus at a set time and delivered. I was satisfied with the results. I didn’t ask for any discounts for the services that may have been provided with a customer of only 6 months, but I do think being a new customer, I should have gotten discount coupons on my services. More

They were very nice with quick and prompt service. Waiting area was very comfortable. I would recommend KIA to all my friends. Waiting area was very comfortable. I would recommend KIA to all my friends. More