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1,178 Reviews of ALM Kia South - Service Center
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June 18, 2024
Complimentary whash was very poor, the car ended up with a lot of spots like it was left at the sun when it was still wet, it ended up worst that it was. a lot of spots like it was left at the sun when it was still wet, it ended up worst that it was. More
by OMAR_DEL_BLANCO
Verified CustomerEmployees Worked With
N/A
Helpful June 15, 2024
Great, job always thank you for always taking great care of my car in a timely manner of my car in a timely manner More
by CAYENNE1861
June 12, 2024
Great customer service Rebekah Highsmith was very professional and knowledgeable. Easy to make an appointment. Rebekah made you feel like she appreciated your business. professional and knowledgeable. Easy to make an appointment. Rebekah made you feel like she appreciated your business. More
by ATLANTABOISE
Employees Worked With
Rebekah Highsmith and Kahyree
June 07, 2024
I brought my car in for a recall and they were very prompt and kind! I waited while the recall was being done and it turned out quicker than they said. Would not hesitate using ALM Kia South again! G prompt and kind! I waited while the recall was being done and it turned out quicker than they said. Would not hesitate using ALM Kia South again! Great job. More
by CBANDERSON15
Employees Worked With
Miyah Hardy was the person we dealt with and she was great.
June 06, 2024
Really Fast service friendly staff! I always look for them to greet me with a smile I always look for them to greet me with a smile More
by ANDREEHJ83
June 05, 2024
Worst experience I ever had I will never buy a Kia again. After an attempted theft of my Kia for the THIRD time. I got my ignition switched to a push to start at another dealership. After I got my ignition s After an attempted theft of my Kia for the THIRD time. I got my ignition switched to a push to start at another dealership. After I got my ignition switched the mechanic notified me everything was great but my battery died after attempted theft. My car is a 2023 so obviously I have a warranty so I towed my car to Kia to get my battery replaced. As soon they recognized the push to start switch the tone was negative. After looking at it they just ASSUMED the previous mechanic was having a wiring issue. They charged me a diagnostic fee even though my warranty covers it. The rep send me a message saying my battery is fine but they can keep testing to try to see if it will die. After about two weeks I get a message saying my battery is fine and it's probably the wiring issue and I should pay over $1000 to switch back to a key start, I was also notified if I didn't I would need to pick my car up within 72 hours or I would be charged a fee. Once I arrived to Kia I paid the diagnostic fee and asked to speak with a manager, eventually the lead mechanic came and spoke with me. After explaining that no actual diagnosis had been done he assured me he would test the battery again and if not he would do the wire testing to actually identify the issue. Well you won't believe it! The battery was dead! When I came and retrieved my vehicle (at this point I have not drove in a MONTH) , my car started perfectly with no problem. I am furious that I have been without transportation over a BATTERY! Thank you to the service manager for refunding my diagnostic fee. It has been terrible since I have bought this car. I was promised my car would be delivered in a week, well it was not delivered for over a month! And I had to settle for a different color other than the one I ordered! Never buy a Kia here. Never! More
by DESTINYABRITT
Employees Worked With
Keleon Green
