ALM Kia South - Service Center

Could use better customer service skills I was not greeted when I arrived. I sat in my car for about 10mins before some one finally acknowledged me. Then I had to wait another 5 mins befor I was not greeted when I arrived. I sat in my car for about 10mins before some one finally acknowledged me. Then I had to wait another 5 mins before I was seen. The gentle men that finally came out was very nice. The check process was pleasant. More

Very bad Went to Kia on 4-27-2019 got a car and on 4-28-19 the engine light came on so I took it back on 4-29-19 and may 1-19 and may 4-2019 and May 7 -2019 an Went to Kia on 4-27-2019 got a car and on 4-28-19 the engine light came on so I took it back on 4-29-19 and may 1-19 and may 4-2019 and May 7 -2019 and now they talking about using my warranty hello no not far if the next day the dam light came on want my money back simple More

Life changing I did a trade in here on my 2015 Kia Rio, and left with a 2018 gully loaded Kia Forte for not too much more. I'm a happy camper. I did a trade in here on my 2015 Kia Rio, and left with a 2018 gully loaded Kia Forte for not too much more. I'm a happy camper. More

They had great customer service that exceeded my expectation I purchased a car from another dealer unfortunately and after driving it a week encountered problems with it shutting off. I found out it was covered I purchased a car from another dealer unfortunately and after driving it a week encountered problems with it shutting off. I found out it was covered under Kia warranty so I took it to ALM. The problem I was having didn't trigger any lights to go off so it was hard for them to track the problem. I had to take it 2 times before they were able to locate the faulty part. That was not their fault though. Both times they performed diagnostics and couldn't find the problem that way. The second time I took it there they went through the car piece by piece until they found a cracked fan relay switch and diagnosed that as the problem. I have driven the car 2000 miles and it appears that was in fact the problem. I am happy to know Kia stands by their warranty. The service department went above and beyond what most places would have. I would highly recommend getting a new or low mileage Kia and getting it from the dealership and servicing it there. More

The staff and managenent were excellent They believe in customer satisfaction and are willing to go beyond the call of duty to insure customers pleased while working to offer lowest price po They believe in customer satisfaction and are willing to go beyond the call of duty to insure customers pleased while working to offer lowest price possible. More

Great Service Came in and got the service I needed done and even got a complimentary car wash. They even changed out my air and engine filter to which I was unaware Came in and got the service I needed done and even got a complimentary car wash. They even changed out my air and engine filter to which I was unaware of it needing to be changed. Thanks a lot More

I enjoy my service Everyone there was very nice I gave them a time to when I need my service done and the delivery early. I love the fact they detail my car Everyone there was very nice I gave them a time to when I need my service done and the delivery early. I love the fact they detail my car More

Terrible service all together They messed up my trade in info and called and started harassing me. They it’s been almost a month and they still havnt paid my old car off. Wouldn’t They messed up my trade in info and called and started harassing me. They it’s been almost a month and they still havnt paid my old car off. Wouldn’t recommend this place to an enemy. Still may need to take legal action if matter is t resolved. More

Outstanding Professional, courteous and great service. Made sure car was repaired properly and worked proprrly. Made sure car recalls were completed and took tim Professional, courteous and great service. Made sure car was repaired properly and worked proprrly. Made sure car recalls were completed and took time to explain all. More