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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,342 Reviews

1,342 Reviews of ALM Kia South - Service Center

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May 16, 2019

Quick and easy Service was fast, service writer was very professional. They even washed my car. I was in and out in an hour. Great experience and I will definitely b More

by v.jackson78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc
May 16, 2019

Wonderful Mr. Rivera the gentleman that worked with me was very professional and courteous,the service was done in a timely manner, overall I was extremely plea More

by BOSSDAWG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo Rivera
May 16, 2019

Recall I went in due to a recall letter received. It was completed but I also had additional service done. I didn't want it but it was a maintenance service. More

by VJVALLION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paperwork not with me but the gentleman was nice.
May 14, 2019

Service Professional,timely and courteous service, I have my vehicle serviced exclusively at AlmKia and have been pleased with the quality and professionalism More

by Browninfbn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo Rivera
May 13, 2019

Worst ever After waiting for 15 minutes, I had to go inside and locate someone to give my keys to for my scheduled service appointment. When I picked my car up More

by MONICA.STEVENS37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Somona MARTINEZ
Jun 14, 2019 -

ALM Kia South responded

Hello, Thank you for your feedback, We are incredibly sorry to hear about your experience and timeliness of our staff. We assure you that we value our customers time and apologize that yours wasn't respected. We thank you for your patience throughout your visit and again apologize for the inconvenience we may have caused you.

May 09, 2019

Very bad Went to Kia on 4-27-2019 got a car and on 4-28-19 the engine light came on so I took it back on 4-29-19 and may 1-19 and may 4-2019 and May 7 -2019 an More

by jacquelinea255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I give Mr Cris Wright ????????and being fair also Mr Johnnie was a little helpful , Rod Williams, Kelvin Hutchinson
May 09, 2019

Could use better customer service skills I was not greeted when I arrived. I sat in my car for about 10mins before some one finally acknowledged me. Then I had to wait another 5 mins befor More

by TYMESHA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
May 08, 2019

Life changing I did a trade in here on my 2015 Kia Rio, and left with a 2018 gully loaded Kia Forte for not too much more. I'm a happy camper. More

by payneapril89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw, Garland Smith, Somona MARTINEZ
May 07, 2019

They had great customer service that exceeded my expectation I purchased a car from another dealer unfortunately and after driving it a week encountered problems with it shutting off. I found out it was covered More

by ewm12311981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Somona MARTINEZ
May 05, 2019

Great Service Came in and got the service I needed done and even got a complimentary car wash. They even changed out my air and engine filter to which I was unaware More

by cdr9514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grimm
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