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1,330 Reviews of ALM Kia South - Service Center
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January 23, 2019
Great Customer Service Service light came on for tires and ALM Kia South got me in for nitrogen topoff immediately early the next day....Thanks Guys I appreciate your expe Service light came on for tires and ALM Kia South got me in for nitrogen topoff immediately early the next day....Thanks Guys I appreciate your expeditios and courteous service! More
by GeeGee
Verified CustomerEmployees Worked With
Jay Battle, Kia Service Consultant
January 23, 2019
Oil change Tire Rotation We love the maintenance crew and the sales center at ALM! You all make it much easier for me to bring my car in get it serviced and the waiting area i We love the maintenance crew and the sales center at ALM! You all make it much easier for me to bring my car in get it serviced and the waiting area is awesome. Thank you ALM More
by JAMEELAHGARY
Employees Worked With
Tyrone Duncan, Customer Service, Benjamin Rieves, Chris Gantt, Damien Geiger, Elizabeth Turner, Reginald Coley, Tina Phillips, V Gardner, Chad Alexander
January 22, 2019
Car broke down on side of road 1 week later I brought my car in for a multi point inspection and complained of a sparatic tugging while driving and i needed new light bulbs in front. They perfor I brought my car in for a multi point inspection and complained of a sparatic tugging while driving and i needed new light bulbs in front. They performed the inspection and informed of need for new brakes and rotors Which was explained to be the cause of the tugging and said we need new pig tails. All in all this came to about $400. No other recommended services to be performed. We had an out of state trip to Florida we were getting the car for. Needless to say a week later we brake down on the side of the road. The engine blew! Car began throttling down, engine light flashing and loud knocking noise, we immediately stopped. So you’re telling me these mechanics could not decipher any engine misfires or issues a week prior?! We were stranded on the side of the Florida turnpike, had to get towed to the Leesburg KIA, pay for a hotel and call off of work. What a hassle and waste of money! Very disappointed with KIA and dissatisfied with service. ( Engine is on back order, we’re in a rental until further notice and i was forced to leave my car 6 hours away from home) More
by R. Fortunato
Employees Worked With
Other Employees :
BDC Manager ALM South, Dorsey Chinnery, Jose Armas, Kalan Bell, Nicole Anokam, Reginald Coley, Rianna Carter, Samuel Anokam, Chad Alexander
January 18, 2019
Oil Change Fast service. This was my first oil change at ALM Kia South. I didn’t know they offered complimentary car wash service because it was raining and late Fast service. This was my first oil change at ALM Kia South. I didn’t know they offered complimentary car wash service because it was raining and late they couldn’t do it. I was told that I could bring it back and they will still wash my car for me. I More
by LESHANTEBGOLDEN
Employees Worked With
Customer Service, Nicole Anokam, Chad Alexander
January 17, 2019
Easy and friendly. Offer car wash and snacks. It was friendly. I'm old so I can't recall the name of the young lady who helped me but she's great. The lounge is comfortable an free snacks are av It was friendly. I'm old so I can't recall the name of the young lady who helped me but she's great. The lounge is comfortable an free snacks are available. More
by B12PHIL
Employees Worked With
Young lady with baby and works with chad, Chad Alexander
January 17, 2019
oil change and car detail got there yesterday without an appointment and the service department took me right away great people and great Personality.there is nothing to say k got there yesterday without an appointment and the service department took me right away great people and great Personality.there is nothing to say keep up the great work. More
by Mary Noel
Employees Worked With
the back service department , Customer Service
January 16, 2019
In and Out My overall experience was great and very pleasant we literally got in and out. Jay was very knowledgeable and helpful and gave awesome customer servic My overall experience was great and very pleasant we literally got in and out. Jay was very knowledgeable and helpful and gave awesome customer service. More
by ericamatthews66
Employees Worked With
Jay Battle
January 16, 2019
Fast, friendly, and professional My visit involved fast, friendly, and professional service from beginning to end. I’ll definitely return in the future and I’ll also recommend to oth My visit involved fast, friendly, and professional service from beginning to end. I’ll definitely return in the future and I’ll also recommend to others. More
by GGRIMES4
Employees Worked With
Antwon Smith, Donte Lewis, Dorsey Chinnery, Garland Smith
January 16, 2019
Out of date records ALM service records are outdated. Purchased my vehicle from another dealership. ALM purchased, inherited or assumed service contract. After much back ALM service records are outdated. Purchased my vehicle from another dealership. ALM purchased, inherited or assumed service contract. After much back and forth to neighboring dealer, ALM finally found contract and honored agreement. ALM serviced vehicle but did not offer complimentary cleaning of vehicle. I requested the cleaning and ALM again honored the request. Chad was not helpful in beginning, but did assist after a little persuasion. More
by Supah12u
Employees Worked With
Chad Alexander
January 15, 2019
amazing experience! Tasha and the service team were amazing! they understood my needs and were extrmemly friendly and timef when servicing my car. Tasha truly went above Tasha and the service team were amazing! they understood my needs and were extrmemly friendly and timef when servicing my car. Tasha truly went above and beyond to deliver world class service!! More
by myke.herrera
Employees Worked With
Tasha Marshall
