ALM Kia South - Service Center

Great service Chad welcomed us, listened to our problem with this car's brakes. Got it to the service techs, kept us up to date on the progress, and personally inst Chad welcomed us, listened to our problem with this car's brakes. Got it to the service techs, kept us up to date on the progress, and personally installed my all-weather mats for me. Great job! More

Customer Service The customer service is always prompt and employees are extremely kind and professional. I would recommend anyone to the ALM Kia South location any ti The customer service is always prompt and employees are extremely kind and professional. I would recommend anyone to the ALM Kia South location any time! More

Great Customer Service From my arrival to departure at the service center, the representatives greeted me professionally and expediciously at my vehicle and attended to my s From my arrival to departure at the service center, the representatives greeted me professionally and expediciously at my vehicle and attended to my service questions and needs with knowledge and respect. My representative checked on me periodically in the waiting area and made sure that myself and other customers were as comfortable as possible. I appreciated being escorted to my vehicle once the service was completed. Accolades to the service center desk reps as well. More

Great service experience The staff worked with me to get the correct parts ordered and the service scheduled. Then, on service day everything went extremely well. Great custom The staff worked with me to get the correct parts ordered and the service scheduled. Then, on service day everything went extremely well. Great customer service from beginning to end. More

Outstanding Precision Vechile Diagnostics and Customer care. Went for an oil change and they found issues with my vechile that I had no knowledge of and took care Precision Vechile Diagnostics and Customer care. Went for an oil change and they found issues with my vechile that I had no knowledge of and took care of the problems beautifully. More

Andre is awesome!! Andre took care of a huge issue with the vehicle we had just purchased and kept us informed of what was happening the whole thre and s half weeks it w Andre took care of a huge issue with the vehicle we had just purchased and kept us informed of what was happening the whole thre and s half weeks it was there. More

Recall Notices The service department was very friendly and completed the services promptly. I had scheduled an appointment so I think that helped with the timeline The service department was very friendly and completed the services promptly. I had scheduled an appointment so I think that helped with the timeliness. My only complaint is they did not have a part to complete one of the recall notices. I feel they should have known this when they scheduled my appointment as I informed them why I was bringing the car in. They informed that the part would be available in the next couple of days and they would call me to reschedule. It has been two weeks now and still have not heard from them. More

Fast and accurate Like kia service everyone is friendly and wheres a smile i would recommend a friend, great humanity feels comfortable while waiting for service, free Like kia service everyone is friendly and wheres a smile i would recommend a friend, great humanity feels comfortable while waiting for service, free movie watching and nice snack😊 More

Customer Service The customer service was absolutely amazing. I was met at my car and treated as top priority. The wait was not long at all. Happy. The customer service was absolutely amazing. I was met at my car and treated as top priority. The wait was not long at all. Happy. More

Another great service I had severe shaking in my steering wheel.and after road testing it turned out I needed tires. Problem solved. Thanks KIA I thought it was something m I had severe shaking in my steering wheel.and after road testing it turned out I needed tires. Problem solved. Thanks KIA I thought it was something more severe. More