ALM Kia South - Service Center

This is the second time having my car serviced at this location, both times my car was kept for 2 weeks and the only way I was able to get any helpful information was to show my face ? because the commun location, both times my car was kept for 2 weeks and the only way I was able to get any helpful information was to show my face ? because the communication between the service manager, advisors, and the customer is very poor. My car was dropped off with a little under half a tank and I got it back on empty. I didn't even bother going back to say anything because I was already frustrated. More

This dealership met all standards of customer service and my wait was unbelievable great timing was well satisfied with the service and customer service my wait was unbelievable great timing was well satisfied with the service and customer service More

Lack of communication, service advisors-no knowledge, techs unable to fix N/A & recalls- unprofessional techs unable to fix N/A & recalls- unprofessional More

Lack of communication, service advisors-no knowledge, techs unable to fix N/A & recalls. Unprofessional techs unable to fix N/A & recalls. Unprofessional More

They did a great job! Jeril was very helpful! Thanks for everything! Would definitely recommend! Jeril was very helpful! Thanks for everything! Would definitely recommend! More

This was my third visit to this dealer for service, and every time, the service has been exceptional... from the check-in, the wait, the friendliness of the staff, to the actual service. I have no complain every time, the service has been exceptional... from the check-in, the wait, the friendliness of the staff, to the actual service. I have no complaints and will definitely continue to use for future service needs. More

Quick and effective service. Decent prices for an oil change and tire rotation. I will be back Decent prices for an oil change and tire rotation. I will be back More

Good service very courtious. I would do all business here. prompt repairs and a nice waiting area I would do all business here. prompt repairs and a nice waiting area More

These guys are a joke. I’ve seen this location change staff members over and over again. With the service only going down. Literally, I’ve seen one of the text driving a cu I’ve seen this location change staff members over and over again. With the service only going down. Literally, I’ve seen one of the text driving a customer car as if it was his own, and revving the engine.. latest visit I went in because I was having a park break issue. The guy reset it and said it was fine soon as I leave the dealership the light comes back on. I think I’m just going to find another Kia dealership to deal with. More

Miyah was great to work with. Her communication was swift and she made me feel comfortable in the lobby. Her communication was swift and she made me feel comfortable in the lobby. More