ALM Kia South - Service Center

Salesman was great, rating and comments are not on him. The car came with aftermarket wheels and the wheel lock key was never produced by mechanics and Management never returned my calls. Had to break off The car came with aftermarket wheels and the wheel lock key was never produced by mechanics and Management never returned my calls. Had to break off wheel locks/lug nuts. AC also when out within fist week, but luckily it was under warranty by the manufacturer. I guess this is how they treat cash buyers. More

The collision center suck. U have to call to check on your car, the service dont trust them, they just don't care. We're done with this company. Brought our brand new charger 392 in for cosmetics and got your car, the service dont trust them, they just don't care. We're done with this company. Brought our brand new charger 392 in for cosmetics and got it back worse than what it was, what a disappointment More

I brought my 2016 Kia Optima in to service for my a/c not blowing cold like it should. When the technician brought my car back it was blowing ice cold. Much needed with this heat. Thanks to the technician wi blowing cold like it should. When the technician brought my car back it was blowing ice cold. Much needed with this heat. Thanks to the technician with the very long beard. More

The service rep was very informative and professional- she is really perfect for the business👍🏽And she had such a calming personality that keeps the customers at peace from being agitated as they wait. she is really perfect for the business👍🏽And she had such a calming personality that keeps the customers at peace from being agitated as they wait. More

I’m disappointed with the level of communication and service. They’ve had the parts for the repair for over two weeks and haven’t yet begun. service. They’ve had the parts for the repair for over two weeks and haven’t yet begun. More

Everyone was great and super helpful! The service team is one of a kind, especially the service manager! I will always come to them for service! one of a kind, especially the service manager! I will always come to them for service! More

Fast and courteous service. I am very happy with the service received. They did exactly what I asked and contacted me when the job was complete. service received. They did exactly what I asked and contacted me when the job was complete. More

This dealership has been the worst dealership I’ve encountered so far. I ignored the red flags from the beginning and I wish I hadn’t. Seriously considering just leaving Kia altogether. This particula encountered so far. I ignored the red flags from the beginning and I wish I hadn’t. Seriously considering just leaving Kia altogether. This particular dealership never follow through on anything. From when I 1st bought my 2020 stinger til now. This would be the 2nd time I’ve made an appointment for a recall within months and they STILL don’t have the part. After calling me and saying that it’s in TWICE! So annoying and frustrating. Y’all really need to look into customer service here because it sucks! I will consider going to another dealership before I make my decision to leave Kia, because maybe it’s just this one spoil apple. But I wouldn’t recommend going hear if you don’t have time and patience to waste. More