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This rating includes all service center reviews, with more weight given to recent reviews.
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1,324 Reviews of ALM Kia South - Service Center
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July 10, 2021
Courtesy excellent, informed in timely manner about repairs and information given quickly about car being ready Quickly got car and repairs done well Overall excellent repairs and information given quickly about car being ready Quickly got car and repairs done well Overall excellent More
by BECKMANGH
Verified CustomerEmployees Worked With
Maintenance
July 07, 2021
Received warranty work, patch up read bumper, paint already starting to bubble. Had to go back multiple times bc job wasn't completed at first already starting to bubble. Had to go back multiple times bc job wasn't completed at first More
by jrdurha311
Employees Worked With
New body shop manager
July 01, 2021
I love the attitudes in the building. However, they missed out on a 5 star because they forgot to top off my fluids at my service appointment. Human error is ok tho. Would still recommend! missed out on a 5 star because they forgot to top off my fluids at my service appointment. Human error is ok tho. Would still recommend! More
by L.A.
Employees Worked With
Nicole Anokam, Rianna Carter, Shakeem McMillan, Jayda Benos
June 30, 2021
Very unprofessional. They don’t answer the phone, when they did answer the phone the call was disconnected before I was about to get an update about my car. they did answer the phone the call was disconnected before I was about to get an update about my car. More
by jasminedaeshawna
Employees Worked With
Erika Wallace
June 30, 2021
horrible place 2 go very unprofessional, rude service manager name "Mike" unorganized service reps never answer calls met many unhappy customers there when i went manager name "Mike" unorganized service reps never answer calls met many unhappy customers there when i went More
by DEGZIZ
Employees Worked With
Mike Service manager
June 25, 2021
Kia of Union City service dependent was easy to work with.. Great service was in and out within an hour. Jason and the service department are amazing. with.. Great service was in and out within an hour. Jason and the service department are amazing. More
by C_EMERIC
Employees Worked With
Jawon Shaw
June 24, 2021
I was very impress. Last service was great also. They were backed up due to lack of employees, but overall the service was great. Thanks were backed up due to lack of employees, but overall the service was great. Thanks More
by FELITAHOOD
Employees Worked With
