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ALM Kia South - Service Center

Alpharetta, GA

4.2
1,376 Reviews

1,376 Reviews of ALM Kia South - Service Center

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May 07, 2025

This is the second time having my car serviced at this location, both times my car was kept for 2 weeks and the only way I was able to get any helpful information was to show my face ? because the commun More

by msjcole171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Bergh
May 05, 2025

This dealership met all standards of customer service and my wait was unbelievable great timing was well satisfied with the service and customer service More

by manofgodleroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bergh
May 04, 2025

Lack of communication, service advisors-no knowledge, techs unable to fix N/A & recalls- unprofessional More

by smile_tmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy was inexperience, I ask Ray to call me back not Tammy, you still took my monies after over 80 days of back and forth and I had to pay when stated the recall had been completed since last year. I asked for them to place my fuel pump in my car, my car, Ray Bergh
May 03, 2025

They did a great job! Jeril was very helpful! Thanks for everything! Would definitely recommend! More

by DOMONIQUECAREY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeril , Ray Bergh
May 01, 2025

This was my third visit to this dealer for service, and every time, the service has been exceptional... from the check-in, the wait, the friendliness of the staff, to the actual service. I have no complain More

by TiffanySneeze74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy - Service Department, was amazing!
April 30, 2025

Quick and effective service. Decent prices for an oil change and tire rotation. I will be back More

by racquaelwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS DAVENPORT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Bergh
April 30, 2025

Good service very courtious. I would do all business here. prompt repairs and a nice waiting area More

by ronaldlnickels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bergh
April 27, 2025

Miyah was great to work with. Her communication was swift and she made me feel comfortable in the lobby. More

by mmauldin1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miyah
April 27, 2025

These guys are a joke. I’ve seen this location change staff members over and over again. With the service only going down. Literally, I’ve seen one of the text driving a cu More

by jedonsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Bergh
April 25, 2025

Best customer service ever . I was kept well informed . Advisor called me after repairs to be sure I was happy . I will be telling all my friends about ALM Kia More

by Mrfix_it
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Roberson , Ray Bergh
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