ALM Kia South - Service Center

Chad, The technician that analyzed the issue did a great job. The issue was a frustrating and difficult problem with a noise in the rear end. He took the time to work with me to understand and diagnose what job. The issue was a frustrating and difficult problem with a noise in the rear end. He took the time to work with me to understand and diagnose what was wrong. That level of service is critical for success.and I greatly appreciate it. More

ALM South is the only place that I will take my car because they are very kind, attentive and their prices are fair and reasonable. because they are very kind, attentive and their prices are fair and reasonable. More

Thank you for the fast service. I brought my laptop thinking I’d be in there for an hour or two. It took under 30 minutes, if that. thinking I’d be in there for an hour or two. It took under 30 minutes, if that. More

Had an appointment at 11 a.m on 8/7 for a regular oil change. Waited almost 2 hours. On my way home the car was sounding a little louder than usual. I drove on home just to pull up and the car smoking change. Waited almost 2 hours. On my way home the car was sounding a little louder than usual. I drove on home just to pull up and the car smoking like a bbq grill. I thought maybe a little oil was wasted and burning off. I thought let me just check. Pulled the hood. Oil is everywhere and look over. My oil cap was not on. I called back and the girl that answered suggest i get the car towed back up there. I told her thats not my job, you all made the mistake. No customer service at all.She says I'll give you the number to the manager. She didn't even want to wait til i can get a pen. Tells me I'll have him call you back in 15mins. I took the number and called Mike. He says wow or something and said text him my address. Tho he did send someone out. No explanation or anything. The guy comes out and just poured oil in and replaced the cap. Asked if i wanted him to get the oil off the engine. That would have been common sense. He took the car, evidently just took some paper towel and wiped the cover. Under my hood oil is still everywhere. I just don't know how im going to deal with these people. Car was never detailed which was promised when i purchased. Had to go get my own emissions in which i was supposed to had been reimbursed..never happened. Lied about my purchase thru out. Just make sure you all pay attention and ask questions. Make them write and sign all agreements. More

All of alm employee are best people ever i will say thank you for evrey one to great service and respect full i love ya all thank you for evrey one to great service and respect full i love ya all More

They kept my car for more than 15 days and did nothing They kept my car for more than 15 days, making excuses everyday. finally said that they can't do anything. My wife lost her job due to a ride problem. They kept my car for more than 15 days, making excuses everyday. finally said that they can't do anything. My wife lost her job due to a ride problem. They have terrible service or may be a discrimination. the location was union city ALM More

Service was great, the wait time could have been better. Haven’t received my refund back on a returned item yet, still waiting on check. Haven’t received my refund back on a returned item yet, still waiting on check. More

Service was very quick and friendly. They were attentive to my needs and automatically assessed a problem with my tires without me having to ask. to my needs and automatically assessed a problem with my tires without me having to ask. More

Great knowledge of service needed. Speedy service! Great team of experts. I received a warranty on my battery. Thanks alot guys. See you some day. team of experts. I received a warranty on my battery. Thanks alot guys. See you some day. More

Too Long of a wait Took 3 Hours just for a oil change. The new employee was nice and gave me some $ off and a car wash but I was not planning on staying that long. I ha Took 3 Hours just for a oil change. The new employee was nice and gave me some $ off and a car wash but I was not planning on staying that long. I had to keep checking with them to see what was going on. I saw Two people leave an hour before me and they came in after me for the same service yes an Oil Change. I have patients and I'm glad I did not have to be anywhere but 3 hours for an oil change is ridiculous. More