1,324 Reviews of ALM Kia South - Service Center
Tracie, the rep who helped me with getting y car serviced was more than awesome! She was so helpful from the start to finish. She kept in contact with me throughout the process, informing me of what was cove was more than awesome! She was so helpful from the start to finish. She kept in contact with me throughout the process, informing me of what was covered under warranty and what services were needed. I’d definitely recommend this dealership to anyone! More
Great service, the wait was not long. Shout out to Robert Thompson and the young man who welcomed me on arrival (with a big smile on his face) and then assigned my car care to Robert. Shout out to Robert Thompson and the young man who welcomed me on arrival (with a big smile on his face) and then assigned my car care to Robert. More
Horrible service and horrible communication. They kept our car for 5 months and fixed nothing. They kept sending us emails that it was repaired and they never fixed anything. One time we came to They kept our car for 5 months and fixed nothing. They kept sending us emails that it was repaired and they never fixed anything. One time we came to see what was going on and they told us “a part was missing” and asked us where it was. We explained nothing was missing when we dropped it off. They later found it in their mechanic shop area. We felt with over 3 managers and 5 specialist. Every-time we got a new promise but nothing was ever fulfilled. We had to call corporate twice. It was a horrible experience. To the point I don’t ever buy another Kia again. Just to be sure I don’t have to deal with them. I absolutely hated dealing with them. They never picked up the phone. They never called when they said they would. Everytime I wanted some king of update, I had to drive an hour up there everytime to talk face to face because they never called back or picked up the phone. Just horrible. More
As soon as I walked through the door I was greeted. My service did not take long either. The store was clean and my service advisor Mr.Brooks was extremely friendly and helpful My service did not take long either. The store was clean and my service advisor Mr.Brooks was extremely friendly and helpful More
They are all lazy in my opinion. Nothing gets done right. would not recommend to anyone. Nothing gets done right. would not recommend to anyone. More