ALM Kia South - Service Center

The sales experience at ALM Kia was great. But when I went back for my first service, an 8000 maintenance for my EV6, things quickly went south. First, the advisor repeatedly told me I needed But when I went back for my first service, an 8000 maintenance for my EV6, things quickly went south. First, the advisor repeatedly told me I needed an oil change. Then, after waiting for two hours, they finished my car, I paid, but then they lost my key. The kicker was that they made me wait for over an hour longer before they finally told me that the key was missing. I could see that my car was sitting, locked, but no one would tell me why I couldn't leave. And now - the icing on the cake - the manager offered me a free oil change to make up for all the hassle (in case you are wondering, no, an EV does not have oil). I was at the dealership for four and a half hours. I got my key back a few days later, another customer had taken them off the advisor's desk. So, my key was not secured as it should have been. A hot mess all around. Cannot recommend this dealer for service. More

My experience at ALM Kia was amazing. The staff was very accommodating and I was in and out in a timely manner The staff was very accommodating and I was in and out in a timely manner More

Great customer service! Friendly and very efficient. Very informative and always get the job done. Friendly and very efficient. Very informative and always get the job done. More

I don’t really know nothing about the dealer ship cause I just got a oil change just got a oil change More

Quality of the car repair was great. ..the associate that you gave the keys and info to not informing and attentive ..the associate that you gave the keys and info to not informing and attentive More

Excellent, friendly, knowledgeable,respectful, make sure l know service to be done and advise price before work is. Done. l know service to be done and advise price before work is. Done. More

The dealership has done everything that I have asked of them. I am very pleased with them. them. I am very pleased with them. More

Amazing fast service. My advisor was very nice and throughout with explaining my diagnostic on my car. My advisor was very nice and throughout with explaining my diagnostic on my car. More

Super quick I right wait long at all for the service I went to the store to have performed went to the store to have performed More

Great great great great great great great great great great great great great great great great great great great great great More