ALM Kia South - Service Center

No one will return your call Don't expect to talk to a person after the purchase of your car goes through. The receptionist will answer and transfer you but no one will ever answ Don't expect to talk to a person after the purchase of your car goes through. The receptionist will answer and transfer you but no one will ever answer or return your call. Same goes for the service department. Horrible customer service after the sale. More

Great Customer Service Had a great experience. Representative was personable, knowledgeable and kept me abreast of what was going on. Visit was shorter than anticipated. Wou Had a great experience. Representative was personable, knowledgeable and kept me abreast of what was going on. Visit was shorter than anticipated. Would highly recommend it. More

My experience was great. I was told to ask for Mike when I got there and he was so nice and helped me out so much. Thank you Mike for helping me with my service. I was told to ask for Mike when I got there and he was so nice and helped me out so much. Thank you Mike for helping me with my service. More

Best dealership I've been to This Kia dealership has to be the best dealership I have ever visited I wish I can say the same for the Kia dealership on Thornton Road and also in Jo This Kia dealership has to be the best dealership I have ever visited I wish I can say the same for the Kia dealership on Thornton Road and also in Jonesboro alm was very courteous while my car was being fixed they offered drinks food and etc while we waited the best thing of all is this kia dealership has where they help customers fix their car by offering a finance program if you don't have all oh the money for the car repair if I could give this dealership 10 Stars I would... More

Horrible They are slower than Christmas no where is the history of me ever getting an oil change have I ever had a 2hr 30min wait They are slower than Christmas no where is the history of me ever getting an oil change have I ever had a 2hr 30min wait More

Awesome I came in to have a recall done and a part placed on my windshield. Everything was done in a timely manner. Henry was awesome ! I came in to have a recall done and a part placed on my windshield. Everything was done in a timely manner. Henry was awesome ! More

Oil Change Thank you ALM for always taking care of Grey Storm. You all are the best. Your service is AWESOME! We look forward to continuing to do business with y Thank you ALM for always taking care of Grey Storm. You all are the best. Your service is AWESOME! We look forward to continuing to do business with you all. More

Recall The customer service representative was very helpful but the manager Jason went above and beyond for me to ensure my vehicle was properly fixed. Very The customer service representative was very helpful but the manager Jason went above and beyond for me to ensure my vehicle was properly fixed. Very pleased with my service and customer service. I would recommend servicing and purchasing a vehicle from this location before any other location. More

getting my car service oil change Mike did you thank for all you do made my 2017 Kia Forte was tooken care of always friendly and took me to the waiting room offer coffee snacks,and tv Mike did you thank for all you do made my 2017 Kia Forte was tooken care of always friendly and took me to the waiting room offer coffee snacks,and tv restroom,popcorn across the the walk way Mike thanks for all you great job!!! More

Service I appreciated that Denise Made sure I was able to get a rental until my vehicle was repaired and stayed in touch to let me know what was going on I appreciated that Denise Made sure I was able to get a rental until my vehicle was repaired and stayed in touch to let me know what was going on More