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ALM Marietta
Marietta, GA
2,959 Reviews
Our humble beginnings started back in 2006 when we started the journey of providing high-quality pre-owned vehicles for drivers around the Metro Atlanta area. Over time, we grew to ten locations, allowing us to provide help all around the state without requiring drivers to make the trip to one location.
Now, we offer an experience that allows us to help customers all around the country with our 100-percent online car buying experience. We want to help make your time with us convenient, which is why you'll be able to shop from the comfort of home when you want!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 2,959 reviews
March 10, 2025
Purchased a vehicle from ALM in May 2024. It was an electric vehicle and they didn't do the proper paperwork required by the IRS to claim the Clean Vehicle Tax Credit for this tax year. I'm o It was an electric vehicle and they didn't do the proper paperwork required by the IRS to claim the Clean Vehicle Tax Credit for this tax year. I'm out thousands and working with a local news station on a story about it. Honestly, I'm not surprised. The vehicle that should've been put through their "rigorous 100 points inspection" has been riddled with issues. It's been in the shop for multiple engine issues as well as a ton of unaddressed recalls. Maybe the BIGGEST fail was the fact that, apparently, even with the "thorough inspection" of my Hybrid Minivan, they failed to check the backseat center console (the ones next to the children) which contained a small amount of marijuana and other drug paraphernalia. This was reported to the store immediately after we found it (with my young kids right there) and it was "being addressed". When I went up to the store to discuss the most recent tax issue. Steve, the manager of BOTH the Marietta and Kennesaw locations, said "it's not my problem" I said, "I'm out thousands for something that I was told would be done and is your responsibility to the IRS" and he said, "that's your problem" and then asked me to leave when I told his I would go to the news so other people didn't fall into this same trap. Also, my mother who had ridden along with me to the store said "that's not right" and he turned to her and said aggressively "who are you? I'm not speaking to you" Horrible experience. Would never recommend. More
by CCrenshaw
Employees Worked With
January 20, 2025
This place is great. I went to purchase a Mercedes EQS. I did not know much about electric cars. Then i met Keenan. He took his time explained all the pros as well as the I went to purchase a Mercedes EQS. I did not know much about electric cars. Then i met Keenan. He took his time explained all the pros as well as the cons of this new phase I looked to embark on. I am an electric cars owner and I can go forward with confidence. More
by My17benz
Employees Worked With
January 16, 2025
Exceptional Experience at ALM Marietta I hope this email finds you well. I wanted to take a moment to personally thank you and your team at ALM Marietta for the outstanding service I received during my rec finds you well. I wanted to take a moment to personally thank you and your team at ALM Marietta for the outstanding service I received during my recent visit. I came down during New Year with the intention of purchasing a cash SUV and ran into you at the desk. Long story short, within 10 minutes, I had picked out a used Nissan Murano, and less than an hour later, I was done with the paperwork with Stacey and Brian. The entire process was smooth, efficient, and, most importantly, I was treated with respect and dignity—a refreshing change compared to my experience at the last dealership I visited before coming to ALM Marietta. Please extend my gratitude to Stacey and Brian for their professionalism and assistance. My experience was truly top-notch, and I will not hesitate to recommend ALM Marietta to friends and family in the future. Thank you again for making this such a positive and seamless experience. More
by andredesantosmr
Employees Worked With
Other Employees :
Stacy, Brian and The general Mgr. I couldn't remember his name.
December 08, 2024
Tashanna Sands a great employee ! 10/10 Definitely Recommend . She’s a personable person & kind hearted. 10/10 Definitely Recommend . She’s a personable person & kind hearted. More
by Brianna Hills
Employees Worked With
November 24, 2024
Excellent customer service and a complete, friendly sales department, committed and willing to provide outstanding service department, committed and willing to provide outstanding service More
by dan.mercer.09
November 18, 2024
I believe that one of the most important things in any business is customer service, and I have been especially pleased with that section of this dealer business is customer service, and I have been especially pleased with that section of this dealer More
by neddylancaster
Employees Worked With
Customer Service
November 07, 2024
About two weeks ago, I saw a Lexus RC 350 on Cargurus and stopped by for some window shopping and ran into Lou, who was helping another customer at the time. Even though the showroom was busy, He took the t stopped by for some window shopping and ran into Lou, who was helping another customer at the time. Even though the showroom was busy, He took the time to greet me and reassured me that someone would be with me shortly. That simple gesture really stood out and made me feel valued, even before I made a decision. After doing my research, I decided to return to ALM Marietta, and I'm so glad I did and meet some fantastic folks in both the management and finance team. Thank you, Lou, and the entire team at ALM Marietta, for providing such a positive, hassle-free experience. More
by Andrew Wallace
Employees Worked With
Lou Ndoye
October 25, 2024
On some occasions when I've had to deal with a salespersons or used car sales representatives i always ended up upset or with the feeling that they wanted to scam me, this time i think it was the salespersons or used car sales representatives i always ended up upset or with the feeling that they wanted to scam me, this time i think it was the opposite, a lot of transparency and kindness More
by candencescott
Employees Worked With
