ALM Marietta

Outstanding Service and People I recently purchased a Acura ILX for this dealer and was overly surprised at how well my wife and I were treated. Not only during the buying process b I recently purchased a Acura ILX for this dealer and was overly surprised at how well my wife and I were treated. Not only during the buying process but afterwards as well. Vic was our sales person and made good of every promise throughout the process. He and Marq (finance manager) helped us make a smart decision on a vehicle as well as kept us within our budget. Not at any point were they pushy or rude. I honestly felt like we were doing business with family the whole time. We test drove a vehicle on late sunday night and in the rain and was never given to sense of rushing or as if we were bothering them. Marq was great with finding us something the following day that was within our budget after the first car didn't fit the numbers we wanted. They even stayed a little past closing time that Monday night due to how far away we stayed from the dealership to finish our deal. Received the car that night with a full tank of gas and warranty coverage. Even the small problem we had with the keys was easily taken care of by Shaun in service without a hiccup. This is a great place to purchase from and very upstanding guys! More

Best dealership experience I've ever had! I wish I had come to this dealership first! Other dealerships I went to had so few employees where you can't get the help you want and you can't get t I wish I had come to this dealership first! Other dealerships I went to had so few employees where you can't get the help you want and you can't get their full attention. But at MLM they had plenty of friendly employees, a great selection of cars and great prices! Gerard and Leon worked with me and gave me their full attention to help me find a car at a price that worked for me! I couldn't be happier with my Dodge Charger! More

Keep Moving If you are looking for a dealership that follows thru on their obligations to the buyer, this isn't the place. Keep moving. I bought a car from them a If you are looking for a dealership that follows thru on their obligations to the buyer, this isn't the place. Keep moving. I bought a car from them and paid for tag, title, and transfer of the title. The sales manager gave me a temporary tag and told me my tag would be sent to me at my home address. Well the temporary tag expired and no tag. So I was forced to take a day off of work and go to the tag office and see what was going on. They told me not only did I not have a tag, but the dealership had not even filled out the paperwork to get the title transferred, much less pay for my tag. So I called the sales manager and asked him what the deal was? He said he would look into it. Two weeks later no tag. So I had to take time off from work again. This time the lady at the tag office said the title was paid for, but the dealership DID NOT pay for the tag. So I had to pay the $20 for the tag. Not to mention I lost out on a day and a half of work ( $532 ), and the fact I had paid $44 in the bill of sales for the car. So I am out a total of $596. But wait it gets better. The guy that sold me the car said he was going to mail me the second key to the car. I called several times to no avail. The Honda dealership has informed me that this type of key has to be programed and the cost for a replacement key is $180. Absolutely incredible. More

Experience I worked with Gerard and really enjoyed his customer service. He is not pushy and really wants to make sure you are taken care of. I was not impresse I worked with Gerard and really enjoyed his customer service. He is not pushy and really wants to make sure you are taken care of. I was not impressed with the cleanliness of the vehicle I purchased and feel that they really need to work on this department. I got a good deal on my vehicle so I didnt mind having to spend a few hours really detailing the car to make sure it was clean. I did have an issue shortly after driving off the lot and my vehicle broke down on the side of the road at 9 pm when I was still 3 hours from home. We were stuck and I called the sales rep to see what they could do to help since I had just purchased the car a few hours prior. My husband was able to get the car running again, and the company had offered to pay for our hotel until we could resolve the issue in the morning. They also told me a manager would call the next day to follow up. I was happy that they eventually came to a solution to take car of us, but there was no follow-up from the manager which was disappointing. I recommend Gerard as a sales rep, but I was not really impressed with the cleanliness of a vehicle that was being purchased from a dealership or with the follow up from management. More

My experience Efficient, professional and caring was my experience in getting my new Hyundai. I love the deal I got on it and the salesperson Charles who took care Efficient, professional and caring was my experience in getting my new Hyundai. I love the deal I got on it and the salesperson Charles who took care of me. Highly recommend. More

Easy purchase experience I was looking for a used Nissan Rouge and through cargurus.com found 3 that I was interested in looking at. I submitted interest to all 3 and within 3 I was looking for a used Nissan Rouge and through cargurus.com found 3 that I was interested in looking at. I submitted interest to all 3 and within 30 minutes received a call from Victor Stanley with Marietta Luxury Motors to set up a time for me to come in. Once there I test drive and was instantly in live with the car. We financed through my bank (although they have several banks that they deal with), purchased a 4 year comprehensive warranty and negotiated my trade-in within a few hours. Mr. Ken did a great job with getting all the paperwork finalized and I couldn't be happier with my purchase and overall experience. I highly recommend this dealership and ask for Victor! More

Great Experience! Leon Williams did a great job helping us find a car. We came to look at one certain vehicle and when we didn't like it he helped us find one we loved. Leon Williams did a great job helping us find a car. We came to look at one certain vehicle and when we didn't like it he helped us find one we loved. The employees were friendly, helpful, and stayed late to help us complete our purchase. The man that helped us with our paperwork and warranty was also fabulous. He worked hard to get us the best interest rate. They beat our own credit union. Great experience!! More

Quite the Surprise!! We visited this dealership yesterday with no thoughts of actually purchasing that day. We are in the market, and could pull the trigger in about a wee We visited this dealership yesterday with no thoughts of actually purchasing that day. We are in the market, and could pull the trigger in about a week, but Leon met us and greeted us in such a professional manner. A very knowledgeable salesperson with a heart of gold, Leon guided us as we took the time we needed to make a decision. We'd done business here before, so it was only natural to return. The vehicle selected was quite the surprise and I'm happy that I really end up getting the vehicle I wanted. A big shout out to Leon Williams!! This guys is a class act unto himself, and is an exemplary team member at this establishment. We love this guy! Marques Holloway is another person we worked with and he's another awesome person at MLM! If you ever got bad service, report it because they take YOU seriously and they want you to be happy in the end! Take care y'all! More

Salesperson Susie Washington I purchased a vechile on August 19,2017 Ms. Susie was awesome all the way around. Very friendly and they worked very hard to make sure I got the car I I purchased a vechile on August 19,2017 Ms. Susie was awesome all the way around. Very friendly and they worked very hard to make sure I got the car I wanted More

We found the prefect car for my mom The car we saw at the leadership had all the features we wanted and that was great. We will definitely look here first when buying a car . The car we saw at the leadership had all the features we wanted and that was great. We will definitely look here first when buying a car . More