
ALM Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Who is this tax & tag lady? I bought a car from MLM at the end of April. I received financing from one of their preferred lenders. I was told that the car had passed emissions. I bought a car from MLM at the end of April. I received financing from one of their preferred lenders. I was told that the car had passed emissions. That was a lie. Three weeks later, I received a call at work by a salesperson saying that I needed to return to the dealership for my car to be inspected. Ok, fine. It passed. I did receive somewhat of an apology from him and he did say that I (obviously) didn't have to pay for it although the inconvenience, the time, and gas would not be reimbursed. Ok, fine. I was told that my tags and registration would be done by the June 9th deadline. That was a lie. I went to the local tax & tag place and received an extension until July 9th. Around the last week of June, I started calling the dealership to speak with someone about my situation as I am a rideshare driver and maximizing my income is predicated upon being able to work for more than one company. And working for more than one company is predicated upon me having my car registration. I was given the number of the "tax & tag lady" Julie. I called three times from my mobile phone and left messages detailing my situation and my return number. I was never contacted. I finally called from my house phone and someone picked up claiming to be an assistant initially, but then finally claiming to be Julie. She then looks through her computer and tells me that the reason I don't have my tags is because they had to reapply for the title. She then asks me when my second temporary tag will expire, I tell her, and she assures me that everything will be done by said date: July 9th. That was a lie. So, on July 9th, I had to drive back to MLM to receive another extension. After speaking to a few sales associates, I was directed to a finance manager who did express disgust at having to deal with negligence from another department, but I received another temporary plate. Over a month later and still I have not received my tags. I cannot even estimate the amount of lost wages, time, and inconvenience that just doing business with this establishment has cost me. I am extremely disappointed in the lackadaisical attitude of the "tax & tag lady" as I explicitly told her in a direct and respectful manner that my livelihood depended upon her just simply doing her job and yet there has been zero follow-up. As a result, I have no other option than to file complaints with the Better Business Bureau, the GA Used Car Board, and the GA Department of Laws Consumer Protection Unit. More
2 for 1 I traded two vehicles and bought one. The appraisal process was FAST and fair; beating out a franchise dealer for one of their own brand. They took I traded two vehicles and bought one. The appraisal process was FAST and fair; beating out a franchise dealer for one of their own brand. They took the total package and made it work where we differed on the other. The only negative was the length of time I spent making it all happen. However, the entire staff I dealt with along the way were great and made the time pass well. Bottom line is, Robert was a great salesman to usher the process and make it a good deal for both of us. Great car, great price, no BS. More
Trustworthy Dealer I traded in my Z4 for a newer model that was still under factory warranty. Negotiating a deal is always a chore, but I found the dealership personnel I traded in my Z4 for a newer model that was still under factory warranty. Negotiating a deal is always a chore, but I found the dealership personnel to be very engaged and upfront in their dealings. Mark was my salesman and he had excellent knowledge of the car and patiently worked with me to make the deal. I did have an issue regarding how the tires were mounted and found Danny, the service manager to be very helpful in resolving the problems and installing some new parts that had been damaged. Although I usually buy my cars from new car dealerships, I would definitely consider MLM for my next car purchase. They have a huge inventory of top notch automobiles. More
Straightforward No surprises. Friendly, personable, professional. I had researched the car well in advance, so I knew what I wanted. Went on a test drive and was r No surprises. Friendly, personable, professional. I had researched the car well in advance, so I knew what I wanted. Went on a test drive and was ready to buy. They whisked me through the paperwork and I was on my way. Fast. More
Great long distance service I live in Texas and found the perfect vehicle here on the web. My salesman (Sunny) was very accommodating and honest and attentive to my calls. I pu I live in Texas and found the perfect vehicle here on the web. My salesman (Sunny) was very accommodating and honest and attentive to my calls. I purchased it, sight unseen and with the hopes that Sunny was honest and the reviews about this dealer were right! Within a few days the vehicle was on its way to me and when I finally got to see it, I was very happy. It had a couple of scratches, which I was told about and all else was exactly as he said. Everyone at this dealership was helpful and patient with me in seeing this transaction through to the end. I would definitely buy through them again if they had a vehicle I was wanting. Thank you for being honest and easy to work with! More
Ask For Sunny Sunny is very knowledgeable in cars . He listens to the customer and pulls the strings to get you driving away in a new vehicle , same day, awesome, n Sunny is very knowledgeable in cars . He listens to the customer and pulls the strings to get you driving away in a new vehicle , same day, awesome, no words to describe Sunny, he is the Best Car Salesman I've ever encountered, Totally Recommend!!! More
Personal but Professional service My wife and I recently purchased a Porsche Panamera S from Marietta Luxury Motors. From the start Hasani was very helpful and informative with answeri My wife and I recently purchased a Porsche Panamera S from Marietta Luxury Motors. From the start Hasani was very helpful and informative with answering our questions. I have to add that this particular day was a sweltering 90 plus degrees and he allowed us to look over and exam the vehicles of choice. I definitely plan on another purchase in the near future from this dealership. More
This is a Scam Just spent the day working with a sales rep who took all of my personal information social credit card info etc. Only to find the dealer sold the car Just spent the day working with a sales rep who took all of my personal information social credit card info etc. Only to find the dealer sold the car. When i checked CarFax, the car was listed as being in Florida and not GA. This car was on the web for over 2 weeks as listed at Marietta Luxury Cars in GA. Theres resources strike me as being entirely sketchy and not to be trusted. More
Chad was great! Chad Walker was very patient with me! He showed me several cars and was very enjoyable to work with. I would request his assistance again. Chad Walker was very patient with me! He showed me several cars and was very enjoyable to work with. I would request his assistance again. More
Thanks to everyone over Marietta Luxury Motors Thanks for the amazing experience over at Marietta Luxury Motors. As I searched for many car along my journey in looking for a new vehicle I found the Thanks for the amazing experience over at Marietta Luxury Motors. As I searched for many car along my journey in looking for a new vehicle I found the exact one that I was looking for here. When I am in the market for a new car again I will most definitely consider Marietta Luxury Motors again. Again, Thank You More