ALM Marietta

Absolutely TERRIBLE experience. Drove 3.5 hours from Nashville to show up to this pathetic dealership to see a Ford Edge SEL that I thought was going to be in LUXURY condition, at le Drove 3.5 hours from Nashville to show up to this pathetic dealership to see a Ford Edge SEL that I thought was going to be in LUXURY condition, at least the professional photos (that weren't really the car I went to see) lead me to believe that...much to my surprise, the vehicle was the exact opposite of the word luxury. This Edge (which is still currently for sale at the dealership) was in very poor condition for only having around 18k miles...there were several scratches, both repairable/buffable and many that had to be touched up....there was overspray on a lot of the vehicle...passenger door didn't shut correctly and there appeared to be some kind of cover up around the door handle, like there was damage of some sort, the front moulding was severely cracked as if someone ran into a wall, the rear bumper moulding looked as though a dog chewed through it...chunks were missing out of the chrome wheels....much more...much more folks. I had asked my salesman, Felix, to check the condition for me before the trip was made, and was told it was in excellent condition and even smelled great inside. I offered to put a deposit to hold it, but he said he would hold it cuz there wasn't much business...which he did hold it. You would think that the salesman would have the car detailed/cleaned, especially if he knew we were serious buyers...we even negotiated a trade amount before I made the trip...but no. The car was very dirty, had white stuff all over the place, door jams...just everywhere....then Felix, before we even saw the car apologized for not cleaning it...said the cleaning crew didn't show up that day. Poor excuses. So...based on overall poor condition of the vehicle, there was no chance of a sale...Felix knew it as we were calling out all of the items wrong with it...he seemed embarrassed/ashamed...as he should have...but...they still did an evaluation of my vehicle...in which the finance guy did the appraisal....never once made eye contact with me...and as I saw him drive off on his test ride, it was if he were given free admission to a NASCAR race...he gunned my vehicle with all the pedal there was...needless to say, that infuriated me too. So...we are ready to leave back to nashville...and Felix comes out and informs me that they were willing to give me exactly what I wanted for my trade...and of course, he knew, but I told him again, NO DEAL. That car was going to need at least 2500-3500 in work to get it back to normal. So, we get in my car, I put it in reverse, and Felix knocks on my door and says, "if we give you another thousand for your trade, would you do the deal?" Keep in mind folks, I DIDNT EVEN DRIVE THE CAR I WENT THERE TO SEE. It's sad that a dealership would try to pull of these types of shenanigans in this day and time...I hope the better business bureau knows of Marietta Luxury Motors poor unethical standards of sales. Gross. More

Friendly and Professional Great customer service and great quality cars! Mr. Jobe was friendly, helpful and very knowledgeable. We will definitely come back to him when we ne Great customer service and great quality cars! Mr. Jobe was friendly, helpful and very knowledgeable. We will definitely come back to him when we need another car. More

Didn't pressure me and got an awesome deal!! I really enjoyed the service and the effort MLM put into helping get into the car I wanted. I will definitely will be going back when I wanted to purc I really enjoyed the service and the effort MLM put into helping get into the car I wanted. I will definitely will be going back when I wanted to purchase a new car, and I will definitely recommend MLM to anybody thinking about buying luxury. Thanks Eduardo for you excellent service! More

Sanford Williams My husband and I drove to MLM from Nashville to find a car for me. From the moment we arrived I felt very comfortable with Sanford . He spent alot of My husband and I drove to MLM from Nashville to find a car for me. From the moment we arrived I felt very comfortable with Sanford . He spent alot of time with us making sure we got the best deal and a real nice car! I I was impressed by this dealorship and would definitely recommend it to others. Thanks to Sanford for making this an easy process! Grant and Cynthia More

Great job Had a great experience with Eduardo. He really worked hard to find exactly what I wanted and to get me a great deal. He was personable and definitely Had a great experience with Eduardo. He really worked hard to find exactly what I wanted and to get me a great deal. He was personable and definitely committed to me as a buyer and I appreciated that. I will be using him for future purchases More

Eduardo Ferreira Eduardo was a great person to have bought a car from. He was nice and considerate and honest. I believe he gave me the best deal possible. I am very h Eduardo was a great person to have bought a car from. He was nice and considerate and honest. I believe he gave me the best deal possible. I am very happy with my purchase. Thanks again Eduardo! More

Great saleswomen Ms. Christina Jones was a very good saleswomen, she was very patience, helpful,knowledgeable. I would recommend my friend to go and see her. The car Ms. Christina Jones was a very good saleswomen, she was very patience, helpful,knowledgeable. I would recommend my friend to go and see her. The car was very clean and nice More

Nice people, great prices! This was mine and my husbands first purchase together, so it was a big deal to us. Eduardo was super nice and made the process so easy! He drove the c This was mine and my husbands first purchase together, so it was a big deal to us. Eduardo was super nice and made the process so easy! He drove the car before we got there to make sure it ran good and was so honest. He hurried the process which made everything go by so fast. The finical manager was great at getting us a better interest rate and making our payments lower. I recommend this place to anyone looking for a nice car and a great price and I absolutely will be using Eduardo again! He's the best! -The Young's More

Felix and Hugh Treat You Well! Our salesperson (Felix Velez) and Hugh (Finance Manager) made our buying experience very pleasant. Felix went above and beyond to make sure that the Our salesperson (Felix Velez) and Hugh (Finance Manager) made our buying experience very pleasant. Felix went above and beyond to make sure that the car was everything we wanted including setting up an independent assessment from a nearby Nissan dealer. He worked extremely hard to earn our trust and business. We run from pushy dealers so it was refreshing to work with a dealership that did not hover over us every second. Hugh was also a pleasure to work with. He knew our budget limits and worked to get as close as possible to that limit. He also worked to ensure the lowest finance charges possible. The pit boss, sorry I did not get his name, gave us a fair price for our trade-in and genuinely wanted us to be satisfied customers. I typically HATE dealing with car dealers; however, I will go back to Marietta Luxury Motors and I recommend them to others. My son was extremely happy when he saw his new used car! It was everything he wanted! Thank you Marietta Luxury Motors! More