ALM Marietta

Our experience was phenomenal overall customer service, sales the entire stall was pleasant and Extremely well dressed especially Wilton customer service manager. The car we purchased has all the bells sales the entire stall was pleasant and Extremely well dressed especially Wilton customer service manager. The car we purchased has all the bells and whistles EVERYTHING! I am very pleased. We will return in couple of weeks to purchase my Porsche ! An outstanding dealership professionalism that's definitely off the charts Thanks again guys! More

I found a car online through this dealership. I emailed for more information and a picture of the car. I got a prompt response to my inquiry from Eduardo and that no picture of the car was available and t for more information and a picture of the car. I got a prompt response to my inquiry from Eduardo and that no picture of the car was available and that I needed to come in by Saturday because the cars sold fast. By the time I called the salesman, it was past closing hours. I emailed Eduardo letting him know I was interested in the car and that I wanted to come for a test drive. This was a Friday night. On Saturday morning, around 9:00, I called Eduardo to let him know I would be coming in to see the car. He said ok and that he was looking forward to seeing me and that he would get the car ready for me. I live in Rex, Georgia. I journeyed, with anticipation, that I had found my car. When I pulled up to the dealership I was very impressed with the layout and the inventory. Initially, I was apprehensive about dealing with a dealership I was not familiar with. I was approached immediately by a sales person but not Mr. Ferreira. After asking for him, another salesman came to tell me Mr. Ferreira was with 3 other customers and that he would be helping me. I told him I was there to see the Toyota I had spoken to Eduardo about. He said he would go in to get the keys. He took awhile to come back. I was concerned as to why it was taking him so long when finally he came out to say the car had been sold the night before and that their system had not been updated...in other words, waaaaa, waaaaa, waaaa, waaaaa. I literally heard nothing else after he said the car had been sold. He said he was sorry and that they did not usually have those type of cars. Since I drove over 35 miles to get to there, I asked if there was anything else he had that I could see. He did not even try to look. He said no; that they did not usually have those type of cars and that they usually sold "high end" cars (whatever that meant). To say the least, I was pissed. No I did not have the "high end" finances to purchased a luxury car. I went based on what was on the internet. The part that really pissed me off was first I was given another salesman and the car was sold after I spoke with Eduardo that morning to let him know I was coming. To make matters worse, Eduardo texts me to tell me he was sorry and that he had another car I may be interested in. Mind you, by this time I had already left the area and was back on my side of town. To me, that confirmed that the other salesman was not really interested in helping me purchased a "low end" car. More

1st I want to say thank you to Nancy Frempong. She made my experience easy, comfortable, and rememberable. She handled most if not all of my paperwork via electronic communications as I live 6 hours from t my experience easy, comfortable, and rememberable. She handled most if not all of my paperwork via electronic communications as I live 6 hours from the dealership. She explained everything to me regarding the vehicle, and how the process would work in terms of the sale, test drive, the inspection of my trade and the financing. Without reservation I would recommend all of my friends and associates who are in need of a luxury vehicle to see Nancy Frempong. More

This dealership is very friendly and professional. The salesperson, Nancy, works hard to ensure her customers are satisfied. I felt that the pricing and quality of cars was exceptional. salesperson, Nancy, works hard to ensure her customers are satisfied. I felt that the pricing and quality of cars was exceptional. More

Andre was an exceptional sales representative. Upon placing a call to inquire about an automobile for sale, he provided me with details, made follow up calls to answer questions that I had, and was pol placing a call to inquire about an automobile for sale, he provided me with details, made follow up calls to answer questions that I had, and was polite and respectful while demonstrating a great sales demeanor. Once I arrived at the dealership he was efficient with the time and effective in negotiating terms and price. It was a very nice gesture that he even assisted me in returning the rental car that I was driving so that I could leave in my new automobile. Many thanks to Andre and Marietta Luxury! Jamey Ackley 2010 Volkswagen CC More

Dwan was very helpful and one if the best salesmen I have had the pleasure of coming in contact with. I would highly recommend him to friends and family. P.S. He deserves a great bonus :) had the pleasure of coming in contact with. I would highly recommend him to friends and family. P.S. He deserves a great bonus :) More

I was moving to Atlanta from New York City and needed to have a car within a day or two of arriving into the city. I was researching cars online and found a Land Rover that I was interested in and reached have a car within a day or two of arriving into the city. I was researching cars online and found a Land Rover that I was interested in and reached out via email to Marietta Luxury Motors about this particular vehicle and if it was still available. Marcus Holloway responded back right away and went above and beyond throughout the entire process. He answered all of my questions, sent me short videos from inside the car so I could see the interior "in person" and negotiated on price with me all while I was still in NYC. We made an appointment and when we arrived the car was ready and washed and all the paperwork was ready to go. Marcus was a joy to work with and one of the most client focused, service oriented sales man I have interacted with over the years. I feel like I got a fair price and it was the most pleasurable car buying experience I have had to date. Thank you Marcus and team Marietta Luxury Motors! More

Overall experience was very pleasant because ALL the salesmen were attententive to my needs. They were patience and professional with me and I have already recommend this dealership. salesmen were attententive to my needs. They were patience and professional with me and I have already recommend this dealership. More

MARIETTA LUXURY MOTORS MADE MY CAR BUYING EXPERIENCE VERY EASY AND COMFORTABLE. THEY ALSO HAD ONE OF THE BIGGER SELECTION OF INFINITI'S IN THE ALL THE DEALERSHIPS I VENTURED. EASY AND COMFORTABLE. THEY ALSO HAD ONE OF THE BIGGER SELECTION OF INFINITI'S IN THE ALL THE DEALERSHIPS I VENTURED. More

There was a considerable selection and the finance dept worked with us on a great price for the vehicle we purchased. The customer service was great too, we felt we had some friends there. worked with us on a great price for the vehicle we purchased. The customer service was great too, we felt we had some friends there. More