ALM Marietta

Latisha Jackson was very knowledgeable and did a fantastic job with my purchase. It was a very long drive for me from Myrtle Beach but I would do it again because it was such a pleasant transaction fantastic job with my purchase. It was a very long drive for me from Myrtle Beach but I would do it again because it was such a pleasant transaction working with Latisha. Mitch Guiffre More

we first met Michael Brown and were very happy with his service. however, we were unable to decide on the purchase that day. Wilton helped us the next day. After paying for a local Lexus dealership to d service. however, we were unable to decide on the purchase that day. Wilton helped us the next day. After paying for a local Lexus dealership to do the inspection on the car we targeted, we came back on a third day to close the purchase. Michael Brown was great. We made the purchase and left satified. will recommend the dealership, Michael Brown, and manager James Hill to others. More

Wilton went WAY out of his way to please me!! Even stayed almost 3 hours past his going home time to sell me my car!! almost 3 hours past his going home time to sell me my car!! More

I had an incredible experience at Marietta Luxury Motors. Michael Brown was very helpful in helping us find a Honda Accord that we loved at the right price and monthly payments we could work with. He and M Michael Brown was very helpful in helping us find a Honda Accord that we loved at the right price and monthly payments we could work with. He and Mamadi went over and beyond to satisfy our desires, keeping our purchase affordable and giving us a deal that we couldn't have imagined. After shopping around a number of dealers, Marietta Luxury was able to give me the best overall trade-in value, cost, and customer service. We will DEFINITELY be purchasing more cars from this awesome dealer. 10 stars all the way! More

Overall I had a quality experience at Marietta Luxury Motors. The car was the best price with the research I have done, as well as in good condition. They also were very good on making sure when they mad Motors. The car was the best price with the research I have done, as well as in good condition. They also were very good on making sure when they made me my offer everything was included and that there were no hidden fees or missing things like Gap insurance, warranty, and etc...... More

After traveling from Knoxville, Tennessee we went into Marietta Luxury Motors and was greeted by Michael Brown. He was an awesome salesman during our experience there. My wife and I felt very comfortable Marietta Luxury Motors and was greeted by Michael Brown. He was an awesome salesman during our experience there. My wife and I felt very comfortable with him. The dealership was clean and had an excellent amount of inventory. They were very organized and professional. My wife loves her Infinity G37 Convertible! Avery and Jennifer Yow Knoxville, TN More

I bought a car which had a problem. We resolved the issue. I am now satisfied with their customer service. I had a problem and they fixed it. issue. I am now satisfied with their customer service. I had a problem and they fixed it. More

Rhon Lee is the man! I was an out of state buyer,and Rhon bent over backwards for me to make the deal happen. He even picked me up at the airport in the car i purchased. When i returned to the dealership to bent over backwards for me to make the deal happen. He even picked me up at the airport in the car i purchased. When i returned to the dealership to sign the paperwork, i noticed that the wheels had what i call "curb rash". When i brought this to his attention, he had one of his detail guys promptly fix the issue. I could not be happier with my experience with Rhon or the Dealership. Class Act. 5 stars More

Rhon Lee went above and beyond any dealership that we have ever used. We traveled from Birmingham to Marietta to buy our 2012 Honda Accord EX-L V6. Not only was he very personable and in contact with us have ever used. We traveled from Birmingham to Marietta to buy our 2012 Honda Accord EX-L V6. Not only was he very personable and in contact with us all the way, he even programmed my Cell to the Blue Tooth, set up the Sirius/XM Radio and explained all the bells and whistles in great detail. Rhon was GREAT!! Why we gave the rating that we did, because we got a wonderful deal on a preowned car and a wonderful Salesman. I would highly recommend Rhon at MLM. I even gave him a hug before we returned home. More

Wilton met us when we arrived and stayed with us until we were able to identify the car that we wanted. He was knowledgeable, helpful and assisted us with questions and through the buying process. However, o were able to identify the car that we wanted. He was knowledgeable, helpful and assisted us with questions and through the buying process. However, once the paperwork was signed and we drove the car off the lot, all customer service ended there. Within the first few days of owning the car, we discovered the locks on two of the doors weren't working, so we took the car to the dealer for service. We then discovered the car needed a new battery, an oil change and something else was wrong. Thank God we bought the extended warranty, which covered the repairs, but not the $150 for the diagnostics test and taxes. We paid everything and went back to MLM to ask if they would at least cover the diagnostics and taxes fee; we were told by James, the owner or GM, that they would. It's been almost a month, and despite follow up by my husband, we haven't heard anything. I'd also asked Wilton if they would give us a free Sirius XM trial with the car; he said he'd ask James and get back to me. I've called him several times and despite his promises to call me back, he never has. We are very disappointed in the customer service we've received. UPDATE: After posting this review, I was contacted by the customer service department of Marietta Luxury Motors. They apologized for the lack of communication and wanted to get in contact to resolve the situation. I spoke with Daniel and we were able to resolve all of our issues to our satisfaction. Daniel did reimburse us for the expenses we requested, and even Fed-Exed the check to us. I appreciate Daniel working very quickly to resolve our complaint; his actions exemplify good customer service and helped restore our confidence in this dealership. More