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AML Ford Prince George

Prince George, VA

4.5
488 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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4500 Whitehill Blvd

Prince George, VA

23875

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Showing 488 reviews

October 02, 2026

The abs light was illuminating on my vehicle . The mechanics misdiagnosed the problem on the first try so I had to return the vehicle. However, they got it right the second time and gave me a siza More

by robertbriggs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Cadnum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2026 -

AML Ford Prince George responded

Hi Robert, Thank you for taking the time to share your experience with us. I’m sorry the initial diagnosis of your ABS light issue meant you had to make a second trip to the dealership. I understand how frustrating that can be, and I appreciate your patience while our team worked to get the problem resolved. I’m glad we could address the issue on your return visit and offer a discount to help make things right. Your feedback is valuable, and we appreciate you giving AML Ford Service the opportunity to get your vehicle back on track! Josh Kinneer Service Director AML Ford of Prince George

October 02, 2026

Excellent service as always. The service valet makes my life so much easier since I'm a small business owner. More

by RICKRALSTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Cadnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sade Gregory
Oct 14, 2026 -

AML Ford Prince George responded

Hi Rick! Thank you for this five-star review! I’m glad our service valet continues to make your life easier, especially while balancing the demands of running a small business. We know how important it is to keep your day on track, and it’s great to hear this convenience makes a real difference for you. We look forward to making your future visits just as smooth! Josh Kinneer Service Director AML Ford of Prince George

September 30, 2026

Trevor is an excellent raising salesman and is destined to achieve great things. He does his best to make sure he can meet your needs. He is an accent to the dealership. Thanks for everything Trevor More

by Dorigittens64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Perry II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2026

I went in to get an estimate on my vehicle and at the front desk they told me that it's going to be around $1,200. Once I told him what was going on and they said I will have to pay $200 for a diagnostic More

by STONEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sade Gregory
September 29, 2026

Trevor was great to deal with. Straight forward and very helpful. His boss I believe Kenny wasn't as easy to deal with as he was trying to overcharge me for the truck I had sent an More

by jerry@maloadrite.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wingfield
2.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

AML Ford Prince George responded

Jerry, Thank you for the review! Trevor will be thrilled to hear your kind words. We appreciate your feedback regarding the pricing details with management and apologize for the misunderstanding. We’re glad we could reach an agreement that worked for you, and we hope you love your new truck! Will Nichols General Manager AML Ford of Prince George

September 28, 2026

Phenomenal sales staff and competent service workers. I felt quite unbothered when I first walked into the showroom and wasn't even rushed to purchase a vehicle when I did eventually ask for assistance More

by JOSEPH_PUCCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Cadnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

AML Ford Prince George responded

Joseph, Thank you so much for this positive review! It’s wonderful to know you felt comfortable and unbothered while exploring the showroom, and that our sales team was right there to help as soon as you were ready. Combining that seamless buying process with top-notch support from our service crew is what we aim for with every customer. Enjoy your vehicle, and we look forward to seeing you down the road! Will Nichols General Manager AML Ford of Prince George

September 28, 2026

Issued is not resolved. 1FTEW1EP2MFC42565 21 F150 we have had this truck in for service on the same issue3 or 4 times. It's like your worried about how fast you can get the More

by frank.pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheryl Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Cadnum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sade Gregory
Sep 30, 2026 -

AML Ford Prince George responded

Hi Frank, Thank you for taking the time to share your feedback, and thank you for your kind words about our staff. We sincerely apologize for the ongoing frustration with your truck. Having to bring a vehicle in multiple times for the same issue is unacceptable, and we completely understand your disappointment regarding the cost and inconvenience. We recognize the urgency and are currently reviewing your service history with our management and service technical team to ensure this is thoroughly diagnosed and corrected. A member of our management team will reach out to you directly to discuss how we can make this right. Josh Kinneer Service Director AML Ford of Prince George

September 28, 2026

The entire staff were very friendly and accommodating. The salesperson was very good and helpful. This was a good experience and didn't take long to close the deal. More

by RHUFFMAN22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

AML Ford Prince George responded

Thank you so much for the fantastic 5-star review! We are thrilled to hear that you had such a seamless, efficient buying experience with us. Mary Robertson and Trevor Gonzales will be so glad to hear your kind words about their assistance! Delivering friendly service without wasting your time is always our goal. We truly appreciate your business and hope you love your new Ford! Will Nichols General Manager AML Ford of Prince George

September 27, 2026

So far it looks like an great job, the Technician as far as I can see, did an excellent job, he took the time to re- attach the skid plate over the drain pan & the gauges show fine, the Representative who w More

by JOSEPH.NICHOLS08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Cadnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

AML Ford Prince George responded

Thank you so much for the review, Joseph! We’re thrilled to hear about your great experience with our service department. Amber Cadnum will be glad to know her communication and tire recommendations were helpful, and we’ll be sure to pass along your compliments to our technician for taking that extra care with your vehicle’s skid plate. If you're looking to grab those new tires soon, right now through September 30th we have our Buy 3 select tires, get 1 for $1 offer, plus up to a $100 tire rebate when you buy four select tires! We’d love to help you save on that next set. We appreciate your business and look forward to seeing you again! Josh Kinneer Service Director AML Ford of Prince George

September 27, 2026

It took over 6 business days for the technician to install the camber kit in my 2010 Ford Ranger More

by KBROWN3958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Cadnum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

AML Ford Prince George responded

Hi KBROWN3958, Thank you for sharing your feedback. We sincerely apologize for the delay in getting the camber kit installed on your 2010 Ford Ranger. Our service team is factory-trained, highly organized, and committed to overcoming every repair challenge to ensure work is completed safely and correctly. However, complex repairs can sometimes present unexpected hurdles that extend service times. We understand your frustration with the six-day duration, and our management team is actively looking into this issue to see how we can improve our turnaround moving forward. Thank you for your patience. Josh Kinneer Service Director AML Ford of Prince Goerge

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