Amber Cadnum
Amber Cadnum at AML Ford Prince George

Amber Cadnum

Service Advisor

AML Ford Prince George

4500 Whitehill Blvd
Prince George, VA 23875

4.5
21 Reviews
4.5

21 Reviews

Write a Review

21 Reviews of Amber Cadnum

August 30, 2026

Dealership Rating
Employee Rating

Very friendly and helpful. Finished my truck in a timely manner. I will be back. More

by eric.barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Rogers, Sade Gregory

Sep 01, 2026

AML Ford Prince George responded

Hi Eric! Thank you so much for this five-star review! It’s wonderful our team made your service visit a positive one! I’m glad everyone was friendly and helpful and that we were able to get your truck finished in a timely manner. Thank you for trusting us with your vehicle. We truly appreciate your business and look forward to welcoming you back! Josh Kinneer Service Director AML Ford of Prince George

August 29, 2026

Dealership Rating
Employee Rating

The dealership, the service, Amber and Shelia, who worked to help me when I was stuck on the road didn’t know anyone it didn’t even know where I was. They were more than exemplary. They were superb, kind, kn More

by MYGAIL320@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cheryl Rogers

Sep 01, 2026

AML Ford Prince George responded

Thank you so much for sharing such incredibly kind words. Knowing that Amber, Shelia, and our entire team were able to be there for you when you were stranded and unsure of what to do truly means more than we can say. We understand how overwhelming it can feel to be in that situation, especially when you’re somewhere unfamiliar, and we’re so grateful we had the opportunity to help you feel safe, supported, and cared for. Hearing that this was the best dealership experience you’ve ever had, even compared to a dealership you trusted for years in Georgia, is an incredible compliment. I’ll make sure Amber and Shelia know how much their dedication meant to you. Thank you for allowing AML Ford to be there for you when you needed it most. We’re grateful for your trust and hope to welcome you back anytime! Kelvin Bratcher Owner and Executive Manager AML Ford of Prince George

August 29, 2026

Dealership Rating
Employee Rating

I took my vehicle to get serviced for a recall on July 27th 2026 (ABS, and airbag) and didn’t receive my car back for two weeks until August 12th. While my car was being serviced communicating was extreme More

by anajachelise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cheryl Rogers, Sade Gregory

August 29, 2026

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Amber and Acey are great . Very professional and handled my service great in a timely manner. More

by tthrift
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Acey Booker

Sep 01, 2026

AML Ford Prince George responded

It’s always great to hear when our team delivers excellent service! I’m glad Amber and Acey were able to take care of your vehicle professionally and efficiently while keeping everything on schedule. I’ll be sure to pass along your kind words to them. Thank you for trusting AML Ford Service, and we hope to have you back again soon! Josh Kinneer Service Director AML Ford of Prince George

August 28, 2026

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Employee Rating

Kept car a week no loaner and then didn’t fix leak. $543 got-nothing More

by LINLBASSETT
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Recommend Dealer
No

August 28, 2026

Dealership Rating
Employee Rating

I never have a negative experience with this team. From basic car questions & repairs to recalls. Very professional, courteous, & knowledgeable. Always a pleasure to work with professionals. More

by TBRADER1
Service Price Transparency
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Recommend Dealer
Yes
Sep 01, 2026

AML Ford Prince George responded

Thank you for taking the time to leave this five-star review! I’m so glad you’ve consistently had positive experiences with us, whether you’ve needed help with a basic question, a repair, or a recall. It’s wonderful to hear that our team has always been professional, courteous, and knowledgeable. Thank you for choosing AML Ford and for your continued support, we always enjoy taking care of you and look forward to seeing you again! Kelvin Bratcher Owner and Executive Manager AML Ford of Prince George

August 24, 2026

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Great service. Amber was awesome and Pete our technician always takes care of us and our vehicles! More

by SBRAGAR13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Acey Booker

Aug 28, 2026

AML Ford Prince George responded

Thank you for the fantastic review! I’m glad Amber and Pete continue to take such great care of you and your vehicles, you can always count on them for friendly, dependable service every time you visit. We truly appreciate your continued trust in AML Ford and look forward to seeing you and your vehicles again soon! Josh Kinneer Service Director AML Ford of Prince George

August 21, 2026

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Employee Rating

Waited over 6 hours for a oil chance, when they said it will be like 2 hours and online said no appointments needed. SECONDLY GOT CHARGE MORE EVEN WHEN THE AD SHOWED $89 FOR OIL CHANGE 40 OVER WHAT WAS TOL More

by LEONARDOSIBRI19
Service Price Transparency
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Service Communication
Recommend Dealer
No

August 18, 2026

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Jeff took care of my car on two separate occasions. He was very understanding of my concerns. And addressed each one. The staff up front in service and Jeff provided great customer service. Tha More

by TLMORSE144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sade Gregory

Aug 28, 2026

AML Ford Prince George responded

Thank you for this GREAT review! I’m glad Jeff and our service team took the time to listen to your concerns and make sure each one was properly addressed. It’s great to hear that you received excellent customer service both from Jeff and our team up front. We truly appreciate you trusting AML Ford with your vehicle on both occasions. Thank you again, and I hope we have the opportunity to take care of you again soon! Josh Kinneer Service Director AML Ford of Prince George

August 17, 2026

Dealership Rating
Employee Rating

The employes are kind and courteous and know their jobs. The job gets done asap. More

by pkoren42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Rogers

Aug 28, 2026

AML Ford Prince George responded

Thank you for taking the time to share this positive review! I’m pleased to hear our team was kind, courteous, and knowledgeable, while also getting your vehicle taken care of as quickly as possible. We know your time is valuable, so providing efficient service is important to us. We truly appreciate your business and hope to see you again for your next visit! Josh Kinneer Service Director AML Ford of Prince George

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