Very friendly and helpful.
Finished my truck in a timely manner. I will be back.
Finished my truck in a timely manner. I will be back.
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by eric.barnes
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2026 -
AML Ford Prince George responded
Hi Eric!
Thank you so much for this five-star review! It’s wonderful our team made your service visit a positive one! I’m glad everyone was friendly and helpful and that we were able to get your truck finished in a timely manner. Thank you for trusting us with your vehicle. We truly appreciate your business and look forward to welcoming you back!
Josh Kinneer
Service Director
AML Ford of Prince George
The dealership, the service, Amber and Shelia, who worked
to help me when I was stuck on the road didn’t know anyone it didn’t even know where I was. They were more than exemplary. They were superb, kind, kn
to help me when I was stuck on the road didn’t know anyone it didn’t even know where I was. They were more than exemplary. They were superb, kind, knowledgeable, thoughtful this was the best experience dealing with the dealership that I’ve ever had even with the Ford dealership that I use for years in Georgia exemplary that’s all I can say they were all exemplary .
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by MYGAIL320@GMAIL.COM
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2026 -
AML Ford Prince George responded
Thank you so much for sharing such incredibly kind words. Knowing that Amber, Shelia, and our entire team were able to be there for you when you were stranded and unsure of what to do truly means more than we can say. We understand how overwhelming it can feel to be in that situation, especially when you’re somewhere unfamiliar, and we’re so grateful we had the opportunity to help you feel safe, supported, and cared for.
Hearing that this was the best dealership experience you’ve ever had, even compared to a dealership you trusted for years in Georgia, is an incredible compliment. I’ll make sure Amber and Shelia know how much their dedication meant to you. Thank you for allowing AML Ford to be there for you when you needed it most. We’re grateful for your trust and hope to welcome you back anytime!
Kelvin Bratcher
Owner and Executive Manager
AML Ford of Prince George
I took my vehicle to get serviced for a recall on July
27th 2026 (ABS, and airbag) and didn’t receive my car back for two weeks until August 12th. While my car was being serviced communicating was extreme
27th 2026 (ABS, and airbag) and didn’t receive my car back for two weeks until August 12th. While my car was being serviced communicating was extremely poor! To the point where I had to send my fiance to the establishment to check on the status of my vehicle. Upon my drop off I asked if a loaner is available while my car was being serviced, I was told I had to wait until my ABS module was approved. They said the part hadn’t come until the day before my pick up. Even on pickup day I had to come to Ford to communicate with Sade about when my vehicle will be ready. After receiving my vehicle my air conditioning does not work and my engine light came on the same day. I had picked it up around closing business hours so I sent Sade a text that was ignored until I called 4x. I was told I have to pay for a diagnostic although I’m aware and the paperwork states that there was no problem with my air conditioning. I asked for it to be checked and did not receive a answer what so ever. This is wicked work I have a newborn with no air conditioning
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by anajachelise
Verified Customer
Verified Customer
Service Price Transparency
Amber and Acey are great .
Very professional and handled my service great in a timely manner.
Very professional and handled my service great in a timely manner.
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by tthrift
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2026 -
AML Ford Prince George responded
It’s always great to hear when our team delivers excellent service! I’m glad Amber and Acey were able to take care of your vehicle professionally and efficiently while keeping everything on schedule. I’ll be sure to pass along your kind words to them. Thank you for trusting AML Ford Service, and we hope to have you back again soon!
Josh Kinneer
Service Director
AML Ford of Prince George
Kept car a week no loaner and then didn’t fix leak.
$543 got-nothing
$543 got-nothing
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by LINLBASSETT
Verified Customer
Verified Customer
Service Price Transparency
I never have a negative experience with this team.
From basic car questions & repairs to recalls. Very professional, courteous, & knowledgeable. Always a pleasure to work with professionals.
From basic car questions & repairs to recalls. Very professional, courteous, & knowledgeable. Always a pleasure to work with professionals.
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by TBRADER1
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2026 -
AML Ford Prince George responded
Thank you for taking the time to leave this five-star review! I’m so glad you’ve consistently had positive experiences with us, whether you’ve needed help with a basic question, a repair, or a recall. It’s wonderful to hear that our team has always been professional, courteous, and knowledgeable. Thank you for choosing AML Ford and for your continued support, we always enjoy taking care of you and look forward to seeing you again!
Kelvin Bratcher
Owner and Executive Manager
AML Ford of Prince George
Great service.
Amber was awesome and Pete our technician always takes care of us and our vehicles!
Amber was awesome and Pete our technician always takes care of us and our vehicles!
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by SBRAGAR13
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
AML Ford Prince George responded
Thank you for the fantastic review! I’m glad Amber and Pete continue to take such great care of you and your vehicles, you can always count on them for friendly, dependable service every time you visit. We truly appreciate your continued trust in AML Ford and look forward to seeing you and your vehicles again soon!
Josh Kinneer
Service Director
AML Ford of Prince George
Waited over 6 hours for a oil chance, when they said it
will be like 2 hours and online said no appointments needed. SECONDLY GOT CHARGE MORE EVEN WHEN THE AD SHOWED $89 FOR OIL CHANGE 40 OVER WHAT WAS TOL
will be like 2 hours and online said no appointments needed. SECONDLY GOT CHARGE MORE EVEN WHEN THE AD SHOWED $89 FOR OIL CHANGE 40 OVER WHAT WAS TOLD AT FIRST
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by LEONARDOSIBRI19
Verified Customer
Verified Customer
Service Price Transparency
Jeff took care of my car on two separate occasions.
He was very understanding of my concerns. And addressed each one.
The staff up front in service and Jeff provided great customer service.
Tha
He was very understanding of my concerns. And addressed each one.
The staff up front in service and Jeff provided great customer service.
Thank you!
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by TLMORSE144
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
AML Ford Prince George responded
Thank you for this GREAT review! I’m glad Jeff and our service team took the time to listen to your concerns and make sure each one was properly addressed. It’s great to hear that you received excellent customer service both from Jeff and our team up front. We truly appreciate you trusting AML Ford with your vehicle on both occasions. Thank you again, and I hope we have the opportunity to take care of you again soon!
Josh Kinneer
Service Director
AML Ford of Prince George
The employes are kind and courteous and know their jobs.
The job gets done asap.
The job gets done asap.
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by pkoren42
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
AML Ford Prince George responded
Thank you for taking the time to share this positive review! I’m pleased to hear our team was kind, courteous, and knowledgeable, while also getting your vehicle taken care of as quickly as possible. We know your time is valuable, so providing efficient service is important to us. We truly appreciate your business and hope to see you again for your next visit!
Josh Kinneer
Service Director
AML Ford of Prince George