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Aaron Chevrolet

Lake Elsinore, CA

Overview
Employees
Reviews
Vehicles
4.6
437 Reviews
Aaron Chevrolet: Riverside County Chevy Dealership At Aaron Chevrolet, we realize that our dealership would be nothing without its loyal customers. Your satisfaction is our No.1 priority, which is why we've tailored our dealership experience to your needs. From our stress-free, no-pressure environment to our small-town look and feel, everything we've done has been designed to help you feel right at home when you buy, lease, or service with us. Do you have any questions or concerns for us? Contact us any time and we'll be happy to help you! We're one of the most-trusted car dealerships near Murrieta, Hemet, Menifee, Temecula, Corona and the surrounding cities. But don't take our word for it: read what people are saying about us!
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31201 Auto Center Dr

Lake Elsinore, CA

92530

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Showing 437 reviews

April 30, 2024

The sealer stocked the necessary parts to repair my vehicle in under the promised time. The gal in service noticed my GM rewards saving me 152.41 on my repair. Will I go back yes! Do I recommend this d More

by CASUNRISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Aaron Chevrolet responded

It's great to know that our team at Aaron Chevrolet in Lake Elsinore was able to help you save on your repair and get everything done ahead of schedule. We appreciate the recommendation and look forward to seeing you again!

Helpful
April 30, 2024

Very helpful, friendly. Eager to help us get our vehicle, explained everything clearly and efficiently More

by Kailikmichel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Aaron Chevrolet responded

We're delighted to know you had a positive experience at Aaron Chevrolet in Lake Elsinore. We always aim for clear and efficient service! Thanks for your review.

Helpful
April 30, 2024

We had a horrible experience at this dealership. Salesperson was aggressive to say the least. Awful customer service! More

by lachele83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t remember the sales person’s name
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May 10, 2024 -

Aaron Chevrolet responded

Lachele, I'm really sorry to read about your experience. It's important for us that our customers feel comfortable and respected during their visits, so it sounds like we missed the mark here. i'd appreciate a chance to learn more about what happened and see how we can make things right - please reach out when you have a moment. Thank you, Nick Prom – General Sales Manager – nprom@aaronchevy.com

Helpful
April 29, 2024

The service on my vehicle was completed exactly when Faisal said it would be. I appreciated that the cost was as close to predicted as stated over the phone. No surprises which is what you look for in More

by vern.fischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faisal
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Apr 29, 2024 -

Aaron Chevrolet responded

We're glad to know that our team at Aaron Chevrolet in Lake Elsinore was able to provide you with timely and predictable service. We always aim for no surprises! Thanks for the positive feedback, we appreciate it!

Helpful
April 29, 2024

Great service! Everyone is nice and they provide shuttle service to and from the dealership. More

by OSCAR20
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Aaron Chevrolet responded

Oscar, your review is music to our ears! Thanks for sharing your positive Aaron Chevrolet in Lake Elsinore experience.

Helpful
April 29, 2024

The customer service was great, but unfortunately the main reason for my car being serviced was not fixed. I am having to bring it back. More

by ilovemy4kids44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
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Apr 30, 2024 -

Aaron Chevrolet responded

We're glad to know you had a positive experience with our customer service, but we apologize for the inconvenience of having to return due to an unresolved issue. We understand how frustrating this can be and would like the opportunity to make things right. Please reach out so we can ensure your vehicle is properly serviced on your next visit. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

Helpful
April 29, 2024

Briana was great and made sure to keep me posted on what was going on with my car. Super nice!!! More

by sserna300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
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Apr 30, 2024 -

Aaron Chevrolet responded

We are so glad that Briana delivered a five-star service experience! Thank you for sharing with Aaron Chevrolet in Lake Elsinore and leaving us a wonderful review.

Helpful
April 29, 2024

The visit to the dealership for the oil change and tire rotation was excellent as usual. The vehicle was completed in a timely manner. More

by dougdoty1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Aaron Chevrolet responded

We're glad to know your visit for an oil change and tire rotation at Aaron Chevrolet in Lake Elsinore was excellent! We always aim to provide efficient service. Thanks for the review!

Helpful
April 25, 2024

It was a nice place to go and have my truck service Brianna was very smart service person I missed the cheese and potato potato chips used to have More

by wood-man48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna was very knowledgeable and on the services that I needed in my truck
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Apr 26, 2024 -

Aaron Chevrolet responded

We're glad to know you had a positive experience with Brianna at our service department. We appreciate your feedback and will take note of the cheese and potato chips! Thanks for choosing Aaron Chevrolet in Lake Elsinore!

Helpful
April 25, 2024

I contacted the warranty company myself . And spoke with a representative who told me that we have a platinum warranty but it does not cove routine maintenance as we were lead to believe at t More

by RUBENJ.5860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Aaron Chevrolet responded

We appreciate your understanding and patience in this matter. It's important to us that our customers have accurate information about their warranties, so we're sorry for any confusion. We'll pass on your message to Taylor at Aaron Chevrolet in Lake Elsinore - thank you!

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