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Aaron Chevrolet

Lake Elsinore, CA

Overview
Employees
Reviews
Vehicles
4.6
767 Reviews
Aaron Chevrolet: Riverside County Chevy Dealership At Aaron Chevrolet, we realize that our dealership would be nothing without its loyal customers. Your satisfaction is our No.1 priority, which is why we've tailored our dealership experience to your needs. From our stress-free, no-pressure environment to our small-town look and feel, everything we've done has been designed to help you feel right at home when you buy, lease, or service with us. Do you have any questions or concerns for us? Contact us any time and we'll be happy to help you! We're one of the most-trusted car dealerships near Murrieta, Hemet, Menifee, Temecula, Corona and the surrounding cities. But don't take our word for it: read what people are saying about us!
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31201 Auto Center Dr

Lake Elsinore, CA

92530

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Showing 767 reviews

April 16, 2024

Great service was able to get me in right away for an appointment. Will be coming her for future maintenance. More

by JAYARZATE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Cisneros
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Apr 16, 2024 -

Aaron Chevrolet responded

We're glad to know you had a great service experience with us at Aaron Chevrolet in Lake Elsinore! Looking forward to seeing you for your future maintenance needs. Safe travels until then!

April 15, 2024

He was very helpful and listened to all my concerns. He was able to get my vehicle completed within the same day I dropped it off. More

by SRAWLS2046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias, Kassandra Ramirez
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Apr 15, 2024 -

Aaron Chevrolet responded

We're glad to know our team at Aaron Chevrolet in Lake Elsinore was able to address your concerns and get your vehicle back on the road quickly. Thanks for sharing this positive feedback!

April 14, 2024

What a horrible dealership. I made a deal on a car over the phone and went in to buy it and they sold it the night before. Not a courtesy call, nothing. Aldo the manager was com More

by Todd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessie Gutierrez , Dina Castanon, Mike Gandy, Brandy Atkinson, Geoff Crosby, Aldo Aguilera
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Apr 22, 2024 -

Aaron Chevrolet responded

Todd, we are very sorry that the vehicle you were interested in was sold. This is never the experience we hope to offer, and your frustrations are understandable. We assure you we do not run our business to mislead our customers, and we would like the opportunity to make this right. My number is listed below if you like to provide any additional information before we are in touch. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

April 13, 2024

Overall The staff is friendly and knowledgeable. I had a positive experience with most of the people working there. More

by Dee Marsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rico, Ariel, Hhhh Kkkk, Aldo Aguilera, Kelly Montoya
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Apr 15, 2024 -

Aaron Chevrolet responded

Dee, we're glad to know that you had a positive experience with our friendly and knowledgeable staff at Aaron Chevrolet in Lake Elsinore. Thanks for sharing your feedback!

April 13, 2024

Danny and service was excellent. Got my truck out on time. Everybody was very courteous that I worked with. More

by Gary.unzueta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
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Apr 15, 2024 -

Aaron Chevrolet responded

Gary, it's great to know that Danny and the team at Aaron Chevrolet in Lake Elsinore provided you with excellent service. We appreciate your feedback!

Apr 15, 2024 -

Gary.unzueta responded

Just keep up the good work.

April 13, 2024

Purchased my corvette from out of state (Las Vegas) and everything was ready as scheduled. Kelly was very helpful and walked me through the whole process great customer service! More

by FERMAR321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Aguilera, Kelly Montoya
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Apr 15, 2024 -

Aaron Chevrolet responded

We're delighted to know that your out-of-state purchase went smoothly and you found Kelly and our team helpful. Thanks for choosing Aaron Chevrolet in Lake Elsinore, enjoy cruising around in your new Corvette!

April 12, 2024

I inquired about a vehicle and was told that because I wasn't physically there, I wasn't a priority. After messaging them daily for a week, the vehicle was sold to someone else. More

by joshuaeric
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bailey Barillas, Kelly Montoya
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Apr 22, 2024 -

Aaron Chevrolet responded

Joshua, I'm sorry to read about your experience. It's important for us to treat all inquiries with the same level of priority and respect, regardless of whether they're in person or online. We'd like a chance to make things right if you'll allow it - please reach out at your earliest convenience so we can discuss this further. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

April 11, 2024

Customer service was OUTSTANDING! Recommended items were identified with no pressure to perform was appreciated. More

by alexzpop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
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Apr 11, 2024 -

Aaron Chevrolet responded

We're glad to hear about your outstanding experience at Aaron Chevrolet in Lake Elsinore! Thanks for the recommendation and your kind words - safe travels!

April 11, 2024

Truck returned on empty no gas after arriving with 1/2 tank and paying 78 dollars for fuel while they tried to diagnose ongoing egr issue. More

by pkmcorona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Aaron Chevrolet responded

I'm sorry to read about your experience with the fuel issue. We strive for complete customer satisfaction and it seems we fell short this time around. I'd like to discuss this further so that we can find a suitable resolution, please feel free to reach out at your earliest convenience. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com, (951) 228-3054

April 11, 2024

Denny is very knowledgeable and was able to give me a lot of recommendation on tires and options for other services that we should consider. I also appreciated the shuttle home service since my car was going More

by torres25u1p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros, Denny Covarrubias
Report | Print
Apr 12, 2024 -

Aaron Chevrolet responded

We're glad to know that Denny was able to assist you with your needs at Aaron Chevrolet in Lake Elsinore. It's great that our shuttle service added convenience for you while your car was being serviced. Thanks for the review!

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