Taylor Murphy
Taylor Murphy at Aaron Chevrolet
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Taylor Murphy

Service Consultant

Aaron Chevrolet

31201 Auto Center Dr
Lake Elsinore, CA 92530

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4.8
23 Reviews
4.8

23 Reviews

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23 Reviews of Taylor Murphy

April 29, 2024

Dealership Rating
Employee Rating

Great service! Everyone is nice and they provide shuttle service to and from the dealership. More

by OSCAR20
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Aaron Chevrolet responded

Oscar, your review is music to our ears! Thanks for sharing your positive Aaron Chevrolet in Lake Elsinore experience.

April 29, 2024

Dealership Rating
Employee Rating

The visit to the dealership for the oil change and tire rotation was excellent as usual. The vehicle was completed in a timely manner. More

by dougdoty1969
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 25, 2024

Dealership Rating
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I contacted the warranty company myself . And spoke with a representative who told me that we have a platinum warranty but it does not cove routine maintenance as we were lead to believe at t More

by RUBENJ.5860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Aaron Chevrolet responded

We appreciate your understanding and patience in this matter. It's important to us that our customers have accurate information about their warranties, so we're sorry for any confusion. We'll pass on your message to Taylor at Aaron Chevrolet in Lake Elsinore - thank you!

April 23, 2024

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Employee Rating

Super happy Outstanding customer service. Will gladly recommend to family and friends Easy in and out even when waiting for vehicle. More

by jrbernalrubi123
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2024

Aaron Chevrolet responded

We're so glad to know you had a great experience at Aaron Chevrolet in Lake Elsinore! Thanks for your recommendation and we look forward to seeing you again. Safe travels!

April 18, 2024

Dealership Rating
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Great service everything was done in a timely and efficient manner. Thank you for your services. More

by ROLLSROYCE777
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mario Cisneros, Leslie Acevedo

Apr 18, 2024

Aaron Chevrolet responded

Thanks so much for taking the time to leave Aaron Chevrolet in Lake Elsinore a great review!

April 17, 2024

Dealership Rating
Employee Rating

Misleading at purchase of maintenance warranty contract . At the purchase of our truck . We didn’t pay for only oil , wipers , and filters . Aren’t those ‘ regular maintenance ‘ Taylor ? More

by RUBENJ.5860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 25, 2024

Aaron Chevrolet responded

I'm sorry to read about your dissatisfaction with the maintenance warranty contract. We aim for transparency in all our dealings and it's concerning if this wasn't reflected during your purchase. If you'd like, we can review the details of your contract together so there are no misunderstandings moving forward. Please reach out at a time that works best for you. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

April 16, 2024

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Great service was able to get me in right away for an appointment. Will be coming her for future maintenance. More

by JAYARZATE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Cisneros

Apr 16, 2024

Aaron Chevrolet responded

We're glad to know you had a great service experience with us at Aaron Chevrolet in Lake Elsinore! Looking forward to seeing you for your future maintenance needs. Safe travels until then!

April 11, 2024

Dealership Rating
Employee Rating

Truck returned on empty no gas after arriving with 1/2 tank and paying 78 dollars for fuel while they tried to diagnose ongoing egr issue. More

by pkmcorona
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Aaron Chevrolet responded

I'm sorry to read about your experience with the fuel issue. We strive for complete customer satisfaction and it seems we fell short this time around. I'd like to discuss this further so that we can find a suitable resolution, please feel free to reach out at your earliest convenience. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com, (951) 228-3054

April 06, 2024

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Employee Rating

Service center has always been great Taylor is very knowledgeable and reliable.. will be buying a new truck from here very soon! More

by Albert
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 07, 2024

Aaron Chevrolet responded

Albert, it's great to know that Taylor and our service center team have been able to assist you at Aaron Chevrolet in Lake Elsinore. We look forward to helping you find your new truck when the time comes!

April 04, 2024

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Employee Rating

Great service experience. Very easy to make an appointment and everyone was very helpful and friendly. More

by howardchris99
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Aaron Chevrolet responded

We're glad to know you had a great service experience at Aaron Chevrolet in Lake Elsinore! We always aim for convenience and friendliness. Thanks for the positive feedback!

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