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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.7
237 Reviews
Call Service Center (951) 228-4513

237 Reviews of Aaron Chevrolet - Service Center

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October 27, 2023

Had an issue with receiving my vehicle registration, called the dealership and informed them of the issue, it was resolved very fast, these guys go the extra mile to accommodate their customers, they ca More

by ferrell.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Hornkohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Toscas
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Oct 30, 2023 -

Aaron Chevrolet responded

John, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Kriti Sharma, Business Operations Manager Kriti@aaronag.com (858) 956-2321

Helpful
October 26, 2023

Excellent communication regarding my vehicle’s needs. I appreciated the text service too while I waited in person. More

by MZMESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshal Fradd
Report | Print
Oct 27, 2023 -

Aaron Chevrolet responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Aaron Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 25, 2023

Professional and friendly service. Went out of their way to make sure i was taken care of. More

by damian.boggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Report | Print
Oct 26, 2023 -

Aaron Chevrolet responded

Damian, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 19, 2023

The girl at the service desk, very nice. Taylor is excellent person and he know his job, thank you. More

by united.signs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, service Dept.
Report | Print
Oct 23, 2023 -

Aaron Chevrolet responded

Thank you for this amazing review and shoutout for Taylor! We really appreciate your business here at Aaron Chevrolet. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 19, 2023

Thank you Aaron Chevrolet. Upon arrival. Met with Marshall who had outstanding customer service. My car was processed pretty quickly for its oil change. Tire rotation was compl More

by DJERICAANDERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Fradd
Report | Print
Oct 23, 2023 -

Aaron Chevrolet responded

It’s great to know that Marshall provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 18, 2023

I have been satisfied with the service I get with Aaron Chevrolet. This has been .the third time I have used their service department. More

by HDREIER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Oct 23, 2023 -

Aaron Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 18, 2023

Absolute worst Chevrolet dealership experience in my life. I will never return and I advise anyone reading this to not waste your time here. More

by DALUXURYCARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Oct 23, 2023 -

Aaron Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 18, 2023

The service department was easy to find and they checked me in quick as well. The service was quick. More

by betz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny
Report | Print
Oct 23, 2023 -

Aaron Chevrolet responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Aaron Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 16, 2023

Great service! Everyone was professional and had great attitudes. They were finished with the service in great time More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny
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Oct 17, 2023 -

Aaron Chevrolet responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Aaron Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 16, 2023

Great Dealership and great Customer Service and Support. Always Friendly and knowledgeable. Service department is great. More

by brockpinckney
Recommend Dealer
Yes
Employees Worked With
Mike Gandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Aaron Chevrolet responded

Your compliments and kind words mean so much to us and our team, Brock! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

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