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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.7
218 Reviews
Call Service Center (951) 228-4513

218 Reviews of Aaron Chevrolet - Service Center

Sort by
October 11, 2023

In and out very fast. Love the service. Mario very knowledgeable and efficient as a service rep. More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Oct 12, 2023 -

Aaron Chevrolet responded

Hi Beverly, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Aaron Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 10, 2023

This was my first visit to Aaron Chevrolet. The service was fast and easy. Wish I would of received more detailed information regarding recommendations of future services needed. More

by primo213ls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kegley
Report | Print
Oct 10, 2023 -

Aaron Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 10, 2023

Never received a letter saying that Aaron will no longer honor the life time oil change. More

by artmill77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Ortiz
Report | Print
Oct 12, 2023 -

Aaron Chevrolet responded

Thank you for sharing your experience with us, Art. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 09, 2023

It was fast and easy. Got me and got me out. I wish you guys had a car wash there. More

by HSANCHEZ1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Oct 10, 2023 -

Aaron Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

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October 08, 2023

First visit since it became Aaron Chevrolet. Service was excellent and personnel were very friendly. More

by rmartinez35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall
Report | Print
Oct 09, 2023 -

Aaron Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 04, 2023

Early morning service. Although took a little longer than I would have liked for an oil change and tire rotation. Mario was a super nice guy as well! More

by ERICF29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Oct 05, 2023 -

Aaron Chevrolet responded

Thanks for your great review, Eric. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 04, 2023

Great service, friendly staff , vehicle was serviced in a timely manner…I was kept informed throughout the entire process! More

by sharktracs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Kuzmanic
Report | Print
Oct 05, 2023 -

Aaron Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 04, 2023

My first visit to this dealership and I was impressed with the smooth and efficient checkin process. Denny Covarrubias was helpful with outlining service options and repairs needed for my car. More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
Report | Print
Oct 05, 2023 -

Aaron Chevrolet responded

It’s great to know that Denny provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 04, 2023

very good fast and efficient service with fair price qualified and certified staff, of course I recommend it More

by germaflores_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Vazquez
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Oct 05, 2023 -

Aaron Chevrolet responded

It's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Aaron Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

Helpful
October 02, 2023

Great service and had vehicle ready before the time that it was promised. Thanks for another great experience. More

by JBEN_ELECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Oct 03, 2023 -

Aaron Chevrolet responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Aaron Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

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