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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
457 Reviews
Call Service Center (951) 228-4513

457 Reviews of Aaron Chevrolet - Service Center

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June 07, 2024

They did a nice job butt two hours for an oil change little long but then again it was a good price More

by DANKELLEYJS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denny Covarrubias
Report | Print
Jun 07, 2024 -

Aaron Chevrolet responded

Thank you for taking the time to leave Aaron Chevrolet in Lake Elsinore a review and share your feedback. We appreciate your patience and will work to improve our wait times for you in the future. See you then!

June 03, 2024

I brought my GMC Denali to your location 3 times (during Warranty period) for the same issue (windows shuttering when lowering). This has never been fixed. I would like this fixed under warranty (now at 48 More

by MIKE2246453
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Report | Print
Jun 10, 2024 -

Aaron Chevrolet responded

It's concerning to hear that your window issue hasn't been resolved despite multiple visits. We understand how frustrating this must be and I would like to address it under warranty as requested. Please reach out directly so we can assist you further with this matter. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

Jun 14, 2024 -

MIKE2246453 responded

My apologies to Mark, Faisel and Chevy! I was told once before to clean my windows. I get my truck detailed often and wrongly ruled this out as the source of the issue. I just got my truck back (no charge). I was informed that the window seals are very sensitive, and even a small amount of dirt can cause the shuttering. MY APOLOGIES TO YOU GUYS, YOU HAVE ALWAYS GIVEN ME GREAT SERVICE. 5 stars are deserved here. Mike

Jun 18, 2024 -

Aaron Chevrolet responded

Thank you, Mike, for updating your feedback and for your kind words. We appreciate your understanding and are glad we could resolve the issue with your truck. It's always our goal to provide great service, and we're happy to have met your expectations. If you need anything else, please don't hesitate to reach out. Thank you!

June 03, 2024

Greeting me when I arrived. Then asked me what service I needed. Then the service was fast and done More

by SONDEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
Report | Print
Jun 03, 2024 -

Aaron Chevrolet responded

Thank you for trusting Aaron Chevrolet in Lake Elsinore with your business! We are happy to hear you had a smooth service visit.

May 31, 2024

A a a a a a. A a a a a a a a as More

by JOAQUIN_DUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janette Avila, Kassandra Ramirez
Report | Print
May 31, 2024 -

Aaron Chevrolet responded

Thank you for your confidence in Aaron Chevrolet in Lake Elsinore, Joaquin!

May 31, 2024

Faisal, my tech advisor was professional, informative and attentive. My service was completed in a timely manner. More

by MTCASTELLANO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Report | Print
Jun 03, 2024 -

Aaron Chevrolet responded

We're glad to hear Faisal provided you with professional and attentive service at Aaron Chevrolet in Lake Elsinore. Thanks for the positive feedback!

May 30, 2024

Service is not the issue. The amount of time you have to wait even to just be addressed is ridiculous. There is no reason to set an appointment if it is not going to be honore More

by tyarbrough33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Aaron Chevrolet responded

I apologize for the long wait time you experienced. We strive to honor our appointments and provide timely service, so it's disappointing to hear we fell short. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

May 30, 2024

They really made this process so easy. Love my car and I would will definitely be getting my next one here! More

by jessicalynnkeenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Castanon, Mike Gandy, Bailey Barillas
Report | Print
May 30, 2024 -

Aaron Chevrolet responded

Jessicalynnkeenan, we're delighted to hear that you had such a smooth experience at Aaron Chevrolet in Lake Elsinore. Enjoy your new car and we look forward to seeing you again for your next one!

May 30, 2024

We were very pleased with Denny he gave us so much information and everything was taken care of in a very reasonable time. We were very very happy with all the service we had there thank you. More

by ALLMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
Report | Print
May 30, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Denny provided you with excellent service and timely assistance at Aaron Chevrolet in Lake Elsinore. Thanks for sharing your positive experience - safe travels!

May 30, 2024

Excellent work, very helpful and got us in and out in no time! Very knowledgeable in his area of work. More

by gutierrezv2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
Report | Print
May 31, 2024 -

Aaron Chevrolet responded

Thank you for the positive feedback! We're glad to hear our team at Aaron Chevrolet in Lake Elsinore provided efficient and knowledgeable service. Enjoy your new ride!

May 27, 2024

Taylor my service writer is great to work with. Scheduling the repair was simple over the phone and the cost of the repair was reasonable. The repair was finished on time and I'm very pleased. More

by SEEKENBASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Taylor made your service experience smooth and efficient at Aaron Chevrolet in Lake Elsinore. Thanks for sharing your positive feedback!

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