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Aaron Chrysler Dodge Jeep Ram

Norco, CA

4.1
767 Reviews
Welcome to Aaron Chrysler Dodge Jeep Ram! Your #1 Trusted Dealership In Riverside County! Doing Business The Aaron Way Our dealership is here to offer the best financing options for our customers. Great Financing Options Our Norco dealership is here to offer the best financing options for Norco Chrysler, Dodge, Jeep, and RAM customers Certified Used Vehicles We provide excellent certified used vehicles that have undergone many quality checks. Check out our hours and map page for driving directions to our dealership. Friendly Professional Assistance Our technicians are here to help in any way they can. We will help determine what maintenance your vehicle needs.
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1983 Hamner Ave

Norco, CA

92860

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Showing 767 reviews

December 13, 2024

They went over and beyond to help me. The service writer made sure my needs were met. More

by Rebelsracing33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 13, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Our Aaron Chrysler Dodge Jeep Ram team strives to go the extra mile for all our clients, so your feedback makes our day! Thank you!

December 05, 2024

3 hours for an oil change. After making an appointment is unacceptable! I will not be back… More

by Jimdauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 13, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

I am sincerely sorry to hear about your experience and the extended wait time for your oil change. We will be sure to discuss this with our team to improve our efficiency for the future. If there is any additional information that you would like to provide, we would be happy to discuss it with you. Thank you, Max Monroy - Service Manager - (951) 446-0335 - max.monroy@aaroncdjr.com

December 05, 2024

Bought a used car from them less than a month ago. A/C wasn't working so they promised to have it fixed like new. Even put on the contract. They must have done exactly as we feared and just charged it More

by JSomebody
Recommend Dealer
No
Employees Worked With
yunior
Dec 13, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to hear about your experience with the AC issue. We strive for transparency and quality in our services, so it's concerning to learn that this wasn't reflected during your purchase. We'd like the opportunity to address this situation and find a resolution for you. Please reach out to me directly at your convenience. Thank you, Max Monroy - Service Manager - (951) 446-0335 - max.monroy@aaroncdjr.com

November 26, 2024

Working with Wesley Warren was a pleasure. He made the deal painless. Call him for your Jeep needs. More

by tono_thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Warren
Nov 27, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Thomas, thank you for leaving Aaron Chrysler Dodge Jeep Ram a five-star review and giving a shoutout to Wesley! We hope you enjoy your Jeep!

November 06, 2024

Customer service is subpar. My vehicle took over a week to be serviced without any update by service department. It took me 3 times to contact them for updates. Will not be retu More

by Brianargumosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Service Manager, Stephen Photopulos
Nov 15, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Brian, I'm sorry to hear about your experience with our service department. We strive for timely communication and it's clear we fell short here. I would appreciate the opportunity to discuss this further and make things right if possible. Please feel free to reach out at your convenience. Thank you, Max Monroy - Service Manager - (951) 446-0335 - max.monroy@aaroncdjr.com

October 31, 2024

Had a terrible experience trying to buy a new jeep. Spoke with them on the phone and by text were I have in writing that they will sell me the Jeep for the Net cost on the dealerships page without the More

by D. Mishaga
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mary, Marne and Service manager
Nov 05, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to hear about your frustrating experience. We strive for transparency and it's concerning that this wasn't reflected during your visit. I would like to address this issue personally, so please reach out when you have a moment. Thank you, Jhony Naime - General Sales Manager - 951-597-2288 - bassan.naime@aaroncdjr.com

October 25, 2024

I had an amazing experience today from trading in my Dodge to purchasing a new car. Ali Ali and Hanan Hassan were extremely helpful from the minute I walked into the minute I left. They listened to me a More

by Lori N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALBERT KUMAR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Ali , Hanan Hassan
Oct 25, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Lori, we're delighted to hear that Ali, Hanan, and Albert made your experience at Aaron Chrysler Dodge Jeep Ram so positive! Thank you for recommending us; we appreciate your support and hope you're enjoying the new car!

October 15, 2024

I visited the dealership on a Tuesday to purchase a Jeep. After test-driving a higher trim model, I decided on a lower trim that was available on the lot, and we agreed on all the terms. However, when I went More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roger
Oct 24, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

George, I'm truly sorry to hear about your frustrating experience. It sounds like there was a lot of miscommunication and inconvenience during the process, which is not what we aim for with our customers. I'd appreciate the opportunity to discuss this further and see how we can make things right for you. Please feel free to reach out at your convenience. Thank you, Jhony Naime - General Sales Manager - 951-597-2288 - bassan.naime@aaroncdjr.com

October 05, 2024

Jhony the manager will provide you exceptional service, they will make sure you get treated like family and get the right thing. More

by Omarahsan74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ravi BHALLRU
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALBERT KUMAR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manjit Singh, ALLAH (MOE) AZAD, EHSANULLAH AZAD, JALIL AHMADI, RAMIN ANSARI, OMAR ALIMARI, NABIL ZEIN
Oct 07, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

We're delighted to hear that Jhony and the team at Aaron Chrysler Dodge Jeep Ram made you feel like family while providing exceptional service. Thank you for sharing your experience with us!

September 05, 2024

BEWARE prices aren't as advertised . ..DEALER ADD ONS $4500 (alarm , ceramic coat , some windshield garbage ?) Saw the car online Saturday,I emailed to see if it was still available wh More

by Leo Terry
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
TED ESTEL
Sep 14, 2024 -

Aaron Chrysler Dodge Jeep Ram responded

Leo, I'm sorry to hear about your experience with the additional charges and miscommunication regarding pricing. We strive for transparency and it's disappointing that we fell short here. If you're open to discussing this further, please reach out to me directly at your convenience. Thank you, Jhony Naime - General Sales Manager - (858) 933-4615 - bassan.naime@aaroncdjr.com

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