Back

Aaron Chrysler Dodge Jeep Ram

Norco, CA

3.8
778 Reviews
Welcome to Aaron Chrysler Dodge Jeep Ram! Your #1 Trusted Dealership In Riverside County! Doing Business The Aaron Way Our dealership is here to offer the best financing options for our customers. Great Financing Options Our Norco dealership is here to offer the best financing options for Norco Chrysler, Dodge, Jeep, and RAM customers Certified Used Vehicles We provide excellent certified used vehicles that have undergone many quality checks. Check out our hours and map page for driving directions to our dealership. Friendly Professional Assistance Our technicians are here to help in any way they can. We will help determine what maintenance your vehicle needs.
Contact Dealership

1983 Hamner Ave

Norco, CA

92860

Directions

By Type

Showing 778 reviews

August 15, 2023

Lorena my service advisor exceeded my expectations. She is great and I appreciate her competence. More

by N6UMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Aug 16, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Lorena will appreciate the kudos! Thanks for sharing your experience of working with our top-notch service team at Aaron Chrysler Dodge Jeep Ram!

August 15, 2023

No sales games or manipulations. Rene just listened and found me exactly what I wanted for the price I wanted. Actually, he got me more than I needed for the price I wanted. I didn't More

by chris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rene Olmos
Aug 15, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Chris, it's great to know that Rene was able to find you the perfect truck at Aaron Chrysler Dodge Jeep Ram. We always aim to provide the best deals possible, so we're glad he exceeded your expectations! Enjoy your new 4x4!

August 13, 2023

Staff is very friendly but aren’t on the same page. They day before I arrived to my set appointment I was contacted at least 5 different times to confirm my appointment. Responded to every text and c More

by MR.DELATORRE32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ravi BHALLRU
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I sincerely apologize that you had this experience. Our intention is never to waste our customers' time or energy, and I am sorry that you drove all the way here only for the prospective vehicle to not be on the lot. While we're happy to hear that you found something else, I am upset to learn about our team's lack of communication and post-sales support. I would appreciate the chance to speak with you directly to see how we can help assist you. I will look for your contact information and also invite you to reach out to me directly. Thank you, Frank Pierce - General Manager - (951) 271-4040 - frank.pierce@aaroncdjr.com

August 13, 2023

Arron Chrysler Dodge Jeep Ram provided me with easy appointment making in line and delivered fast effective service. Great job overall More

by SHARKTRAINER20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 15, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know that you found our online appointment system convenient and the service at Aaron Chrysler Dodge Jeep Ram effective. Thanks for your positive feedback!

August 11, 2023

Rene excelente vendedor. Tuvimos un trato muy amable definitivamente volvere a comprar un auto en Aaron Chrysler dodge jeep Ram More

by DIAZLAURA47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Olmos
Aug 15, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Laura, gracias por compartir su experiencia con Rene en Aaron Chrysler Dodge Jeep Ram. Nos alegra saber que le trataron bien y esperamos volver a verle en el futuro!

August 10, 2023

Jose was great, but the extortion of the digital license plate, the interior protection package, and the GPS tracking were ridiculous. All these items are available at 1/4 the cost, but they mandated you pu More

by chunt6085
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose
Aug 24, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad to know you found our team professional. However, we're sorry if there was any misunderstanding regarding the additional features in your contract. We aim for transparency in all dealings and would be happy to discuss this further with you so that we can address any concerns or misunderstandings. Please feel free to reach out at a time convenient for you - Thank You, Frank Pierce - General Manager - (951) 271-4040 - frank.pierce@aaroncdjr.com

Sep 07, 2023 -

chunt6085 responded

There was no misunderstanding, there was misleading. We were quoted the price, then we went into finance and there as $5,000.00 in added equipment that was not included in the quoted price. The added items are scams, the quoted license plate cost was 600% higher than what I could look up on the internet and it's not working because they first installed the wrong plate and sent me the wrong activation link. So the overpriced and forced upon digital license plate is no more convenient as I'll have to return to get it activated correctly. The "warranty" on the interior is a scam, they do not respond to claims nor will they return calls once you can prove you have a valid claim. And the "security system", we really have no idea what that even was or is as it was not really explained and we received nothing to show we have it. We watched other buyers walk out because of your scams, so you must get enough people to make it worth your while or you would drop the games. As a customer, I will never go back to your dealership to purchase a vehicle, I will not recommend your dealership to friends or acquaintances without first warning them of your unquoted extras. In the end we felt like we were deceived and paid an unfair price. Charles Hunt 909-226-1318

August 09, 2023

I bought a 2022 gmc canyon from your dealership and the price was $33,042 and then I got home and had a message from someone say they have a better price for me . I think before you send emails out to cust More

by KELLY.VESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 18, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Kelly, I'm sorry to learn about the confusion and frustration this email has caused. Our goal is to deliver seamless assistance and helpful information, and we apologize if we missed the mark. We'd appreciate the opportunity to discuss this further with you and address any concerns you may have. Please feel free to reach out directly when you have a moment. Thank you, Frank Pierce - General Sales Manager - (951) 271-4040

August 09, 2023

Oscar was very responsive and helpful. I was very pleased. Very very sharp contrast to my experience at an OC dealer and a welcome surprise. More

by bentler
Recommend Dealer
Yes
Employees Worked With
Oscar in Service
Aug 09, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're delighted to know that you had a positive experience with Oscar at Aaron Chrysler Dodge Jeep Ram! Thanks for your feedback!

August 09, 2023

Quick, Great communication and helpful. Don't hesitate to contact Aaron CDJR for your next purchase. More

by mike@dita.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Taufahema, Chris Schroeder
Aug 09, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We are thrilled to hear how quick, communicative, and helpful our Aaron Chrysler Dodge Jeep Ram team was. Thank you for this 5-star review and keep us in mind for future needs!

August 09, 2023

Everyone was caring and they took care of my problem by sending me to the people who could fix my problem. More

by bendzselbendzsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan ricks
Aug 09, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know our Aaron Chrysler Dodge Jeep Ram team was able to assist you during your time here. Thanks for sharing your experience and keep us in mind for any future needs!

...
23
...