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Aaron Chrysler Dodge Jeep Ram

Norco, CA

Overview
Employees
Reviews
Vehicles
3.7
778 Reviews
Welcome to Aaron Chrysler Dodge Jeep Ram! Your #1 Trusted Dealership In Riverside County! Doing Business The Aaron Way Our dealership is here to offer the best financing options for our customers. Great Financing Options Our Norco dealership is here to offer the best financing options for Norco Chrysler, Dodge, Jeep, and RAM customers Certified Used Vehicles We provide excellent certified used vehicles that have undergone many quality checks. Check out our hours and map page for driving directions to our dealership. Friendly Professional Assistance Our technicians are here to help in any way they can. We will help determine what maintenance your vehicle needs.
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1983 Hamner Ave

Norco, CA

92860

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Showing 778 reviews

July 29, 2023

Love my truck. It's important that you read the fine print in the ads before you visit. More

by WARRENMLK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ravi BHALLRU
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Warren, we are glad to hear that you are enjoying your new truck! However, we strive for transparency and clear communication in all our interactions with customers, so it's disappointing that we didn't meet those expectations this time around. We would appreciate the chance to speak with you and address any concerns you may have. If you are willing, please don't hesitate to reach out. Best, Dan Orel - General Sales Manager - (951) 271-4040

July 29, 2023

Got my truck washed complimentary as past if the oil and filter change and tire rotation More

by daagui1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mena
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Jul 31, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for stopping by to leave Aaron Chrysler Dodge Jeep Ram a wonderful review!

July 28, 2023

service was done promptly. Michele was my service advisor and did and outstanding job coordinating the work and the uber drop off and pick up. More

by mark Butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele
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Jul 31, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Mark, we're glad to know that Michele and our team at Aaron Chrysler Dodge Jeep Ram provided you with prompt service. We appreciate your feedback!

July 28, 2023

Excellent advice and service, MENA was very helpful…thank you’re I will be back More

by FXSTCBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service MENA
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Jul 31, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for leaving Aaron Chrysler Dodge Jeep Ram a five-star review! We are glad that Mena was helpful and offered excellent service advice. See you next time!

July 28, 2023

Jose was outstanding. Kudos to Jose! Answered all my questions. Kept me posted of progress of job being done. Great customer service at AARON. More

by tricia.j.mcfarland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynzi
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Jul 31, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're so glad to know that Jose provided outstanding service during your visit at Aaron Chrysler Dodge Jeep Ram. We appreciate the kudos and we'll make sure he gets them! Thanks for choosing us, and enjoy your ride!

July 28, 2023

They falsely advertise pricing to lure people in and then change price two days later after someone shows interest in vehicle claiming that market changed in two days resulting in thousands of dollars price More

by Kkoagent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ravi BHALLRU
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Martinez
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Aug 03, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're sorry to read about your experience. We strive for transparency and honesty in all our dealings, so it's concerning to see this feedback. I'd like the opportunity to discuss what happened further with you and address any misunderstandings that may have occurred. Please reach out at your earliest convenience - Thank you, Dan Orel - General Sales Manager - (951) 271-4040

July 28, 2023

Max was my service advisor and was informative and provided great communication and updates. I do wish more rental cars would be available. More

by jimmiya
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
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Jul 31, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Jimmiya, it's great to know that Max provided you with informative service and good communication. We appreciate your feedback about the availability of the rental cars - we're always looking for ways to improve our customer experience. If there's anything else you'd like to discuss, please feel free to reach out directly. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

July 26, 2023

I bought a new 2023 ram 1500 a couple months ago and the fuel gauge is way off made an appointment towed a car so I could get home but the service writer wouldn’t write a work order he said it didn’t have a More

by jhastoo831
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Casillas, Ali Ali
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Aug 23, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to read about the issues you're having with your new truck's fuel gauge. This is certainly not the level of service we aim to provide, and I'm very sorry that our team didn't work toward a further solution here. I'd like to personally assist in resolving this issue and ensure that your concerns are addressed properly. Please reach out at your earliest convenience so we can discuss this further. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

July 14, 2023

Service dept Ever since the change in name trying to schedule service for your car is literally impossible. No one answers ever or returns your calls. Don’t waste your time in this place. More

by mariocamacho51
Recommend Dealer
No
Employees Worked With
Service department
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Jul 31, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Mario, I apologize for the difficulty you experienced in scheduling service for your car. We strive to provide efficient and responsive customer service, so it's disappointing to hear that we have let you down. I understand your frustration and that we've lost your business, but your feedback will help us make improvements for all our customers in the future, so if there's anything else you can add, please reach out and I'll be sure to get back to you soon. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

July 11, 2023

Worst car buying experience I've ever had. Bait and switch at the highest level starting with the advertising to the quoted pricing. I spent quite a bit of my time with the sales person. There More

by lvmonk
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Victor Donato
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