Aaron Chrysler Dodge Jeep Ram

I gave you a chance Paul Olsen Browning Jeep Norco Ca First off, they said over the phone they had the jeep we were looking for and then sent us out with a high school student that could not tell the diff First off, they said over the phone they had the jeep we were looking for and then sent us out with a high school student that could not tell the difference between the wangler and a honda. Next, they told us to wait "a little bit" and they would have the jeep we were looking for. 4 painful and eerily quiet hours later when we asked if it was ok to leave and get some food, they informed us that we would "lose our place in line" and be forced to stay longer if we did. 2 more hours later, we were informed that we would get our plates in the mail...6 months and 4 nice phone calls later I was pulled over by the CHP and informed that Mr Paul Olsen of the Norco California Browning Jeep dealership lied to me and the temporary tags had expired. 1 ticket later, I was furious and called the dealership to speak with anyone. Big spoiler alert... Browning Jeep in Norco California and his Royal Duchess Mr Paul Olsen was much too busy to take a call from a lowly Jeep owner. 5 more angry phone calls later...Mr Paul Olsen finally steps out from behind his secretary to tell me that he doesn't talk to customers who are upset and demanding answers for his gross incompetence and neglect. Don't get me wrong, no one would want to talk to me after dropping the ball like a noob and being called out like a sorry excuse for a human being (as if the reputation of a car salesman needed any more negative public opinion). However, if I had ever been responsible for the complete and utter failure of my duties for a customer that had spent more than $25,000 dollars, I would at the very least expect a scathing phone call and the tiniest slice of humble pie to eat. What did Doctor Paul Olsen of Browning Jeep in Norco California do? He hung up and refused to own up. Point is people, Jeeps are badass. Unfortunately, Jeeps are so amazing that some dealerships apparently believe the people buying them don't matter. Time to remind John and Jane Q. Public the old adage: Buyer Beware!!! More

Amazing service The sales crew at Browning Dodge Chrysler Jeep Ram were personable but most important NOT PUSHY. We are very satisfied with our purchase not only beca The sales crew at Browning Dodge Chrysler Jeep Ram were personable but most important NOT PUSHY. We are very satisfied with our purchase not only because we were able to buy what we wanted but the service was outstanding. We will definitely go again to purchase another vehicle from them in the future. More

Awesome customer service Loved the people and service. My new car came freshly washed and the price was phenomenal. Called and asked if they had 2 vehicles in the color I want Loved the people and service. My new car came freshly washed and the price was phenomenal. Called and asked if they had 2 vehicles in the color I wanted and when we got there they had them both ready for me to test drive. More

Just bought a 2014 Dodge Dart GT and the experience was great! The Staff is very friendly and helpful. they were able to get my apr down from 8.9% all the way to 3.0% which has never happened to me in all great! The Staff is very friendly and helpful. they were able to get my apr down from 8.9% all the way to 3.0% which has never happened to me in all my time of buying cars. They also gave me more for my trade in. I would recommend you give Browning a shot! Ask for a young lady named Laura Crohn who was very helpful! More

I submitted my info so they may speed up process. Still waited all day. Was lied to and ran my credit everywhere after asking not to. waited all day. Was lied to and ran my credit everywhere after asking not to. More

i bought a used car here a month ago exactly. i have had to get my car jump started 2 times this week because the battery they put in my car is BAD. i assumed (wrongly i might add) that when you buy a car to get my car jump started 2 times this week because the battery they put in my car is BAD. i assumed (wrongly i might add) that when you buy a car that everything should be in great working condition. a car batteries life span is between 2-5 years. i assumed that i wouldnt have to replace the battery for at least 1 year. 30 days is all that the battery lasted. this is unacceptable, it should not happen. i called the dealership to let them know about the problem they said come right in we'll take care of you. i get there, and i sit in my car with the radio on recreating the problem for less that 20 minutes while they get someone from service to come out and greet me ( it shouldnt take that long for you to greet a customer who comes in to the service area, but you have sales jumping on you as soon as you enter the lot). i spoke to a service person who told me i would have to pay 50% of a battery which would come out to $108. 1) i can buy at battery anywhere at that price. 2) i shouldnt have to pay to replace the battery after only 30 days of having the thing. when i got home, i called the used car manager and he basically reiterated the same thing as the service and that they "test" all car batteries to make sure that they "work". if the battery was in good working condition it would NOT go bad in a month. i believe they left a faulty battery in the car when they sold it to me (i would not have discovered it if i had not sat in my car with the radio on for less than 20 minutes.) i feel like i have been deceived and completely ripped off. i let the used car manager know that, he responded by basically telling me that it was my problem since it was my car. i honestly wish that i had taken my business elsewhere. this is no way to treat a customer. More

Awesome experience, they found the right truck for me and after I filled out the paper work went and picked it up and delivered it to me house that same night. I can't say enough about the sales and financin after I filled out the paper work went and picked it up and delivered it to me house that same night. I can't say enough about the sales and financing department. Will go back again for our next purchase. More

Thanks to all the staff I worked with including the internet department, the sales staff, and finally Finance, for making buying a car from Browning an excellent experience. We appreciated your profes internet department, the sales staff, and finally Finance, for making buying a car from Browning an excellent experience. We appreciated your professionalism, friendly manner, and the respect in which we were treated. We drove up from San Diego because you had the right car and said you would meet our budget needs, and you did. My sister-in-law loves her "new" used car, and the whole family is very happy. Also, it was fun to eat at Bob's Big Boy afterwards to celebrate.....haven't done that in 40 years :-) More

Im 18 years old looking for a new or used car I work part time for the payment had to be affordable. I went to browning my sales person Steve Whiteside help me with my payments and the pricing. Im very happ time for the payment had to be affordable. I went to browning my sales person Steve Whiteside help me with my payments and the pricing. Im very happy with the deal I got. More

My wife and I went into Browning doubting we would get a great deal. We were in and out with great service and left very satisfied. We highly recommend Browning and Steve Whiteside the salesman was great! W great deal. We were in and out with great service and left very satisfied. We highly recommend Browning and Steve Whiteside the salesman was great! We visited about six other dealerships and this one was by far the best. More