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Aaron Chrysler Dodge Jeep Ram - Service Center

Norco, CA

4.2
540 Reviews

540 Reviews of Aaron Chrysler Dodge Jeep Ram - Service Center

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August 29, 2023

Service center was great, very helpful. Wish I could say the same about the sales department. More

by IVANSOTELO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 02, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Ivan, I am happy to hear you have received five-star service from the Aaron Chrysler Dodge Jeep Ram team! However, I do apologize if your sales experience has not left you with te same confidence in our business. I would be happy to take your call if you would like to share any helpful feedback. Best, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

August 29, 2023

I have responded to previous text requests already. Service department is horrible. It took 6 weeks to fix my air conditioner. I had to call them and even go to the shop for updates. I only recieved o More

by cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reuben
Sep 09, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience with our service department. We strive for timely and efficient communication, so it's disappointing to see we've missed the mark here. I understand how frustrating this must be, and I'd like to see if there's anything I can do to help here. Please reach out directly so that we can discuss a solution that works best for you and address any concerns you may have. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

August 28, 2023

They understood my situation and did everything possible to get my truck repaired. Oscar was great to work with. More

by rueda.henry7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Galvan
Aug 28, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know our team was able to assist with your truck repair at Aaron Chrysler Dodge Jeep Ram. Your kind words about Oscar are much appreciated! Thanks for the review and for trusting us with your vehicle needs!

August 28, 2023

The service was very good, I would definitely come back for my future services. Thank you More

by CARRIER_DAMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 29, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

It's an honor to have earned your confidence! We look forward to your next visit to Aaron Chrysler Dodge Jeep Ram!

August 27, 2023

Our service appt. was great. The service manager “Donavon” & our service advisor “Max” are always professional & courteous to work with. They do what it takes to get More

by icclaysguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max in service, awesome customer service
Aug 28, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thanks for highlighting our service team at Aaron Chrysler Dodge Jeep Ram! Donovan and Max will appreciate the kudos, and we all hope to see you again soon!

August 25, 2023

Michelle was excellent as always , management and technicians were great as well everyone is more than willing to help More

by KEELY.DAMICO0613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 28, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Keely, it's great to know that Michelle and the rest of our team at Aaron Chrysler Dodge Jeep Ram provided you with excellent service. We're always here to help!

August 25, 2023

I know it takes quite a long time to get parts for my truck. But everything else was OK. More

by jessie_wine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Max
Aug 28, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We appreciate your patience and understanding while we wait for your parts to arrive. Thanks for putting your trust in the team at Aaron Chrysler Dodge Jeep Ram and please let us know if there's anything we can do to assist you at this time!

August 24, 2023

Fast and efficient! !! Brought my Jeep in for service. Highly recommend Aaron Dealership in Norco. More

by tspina0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 25, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for sharing a great review! We appreciate your business and we hope to see you again at Aaron Chrysler Dodge Jeep Ram. Drive safely!

August 24, 2023

Overall, the dealership did what they do. However, the wait time in the service driveway is deplorable. There were work trucks left sitting in the service line with no one taking them away. I More

by ALBEGOLFIN323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Flores
Aug 25, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We appreciate your feedback about the wait time at our service department. Your comments will help us improve this aspect of our customer experience at Aaron Chrysler Dodge Jeep Ram. Thanks for bringing it to our attention!

Aug 25, 2023 -

ALBEGOLFIN323 responded

Did I mention that I had an appointment, and still sat there for ever.

August 24, 2023

Very professional and easy to work with. Rene was awesome! We will be back! Highly recommended. More

by TBROWN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Olmos
Aug 25, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thanks for your glowing recommendation! Rene and the team at Aaron Chrysler Dodge Jeep Ram are always happy to help. See you next time!

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