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Aaron Chrysler Dodge Jeep Ram - Service Center

Norco, CA

4.2
540 Reviews
Call Service Center (951) 271-4002

540 Reviews of Aaron Chrysler Dodge Jeep Ram - Service Center

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August 03, 2023

I was treated good by Max. He was good, help explain a lot of things that I did not know. More

by ANDY.SITTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max in service
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Aug 04, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Andy, we are so glad that Max was helpful and delivered a seamless service experience. Thanks for choosing Aaron Chrysler Dodge Jeep Ram!

August 03, 2023

I was able to make an appointment that worked for me and drop off my vehicle early. All services completed the first time around. More

by RNGASMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
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Aug 04, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know that our flexible scheduling and efficient service met your needs here at Aaron Chrysler Dodge Jeep Ram. Thank you for the positive review!

August 03, 2023

I brought my 300s in because it was running hot at 210-212 after service was done on my ride home the car ran at 210 not sure what to do next? More

by ralph_haber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Report | Print
Aug 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I appreciate your feedback, and we're sorry to learn about the issue with your vehicle. Our team at Aaron Chrysler Dodge Jeep Ram is committed to providing top-notch service, so please feel free to reach out directly for further assistance on this matter. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

Aug 07, 2023 -

ralph_haber responded

I will be bringing my 300S in this afternoon and loving it so hopefully it can be looked at and repaired on Tuesday...

August 03, 2023

I waited for the car and it was done in the time they promised. So far, great customer service. More

by mdl951
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 03, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

It was our pleasure to assist you! Thank you for choosing Aaron Chrysler Dodge Jeep Ram, it's great to hear that your visit was positive and efficient. Drive safely!

August 02, 2023

I feel like it took too long to service my vehicle. I was told a couple of hours. It took over 3 hours. More

by KNITWITFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose In service
Report | Print
Aug 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We appreciate your feedback and apologize for the longer than expected wait time during your recent service visit at Aaron Chrysler Dodge Jeep Ram. We're always looking to improve our customer experience, so we'll take this into account moving forward. Thank you!

August 02, 2023

They did good. I was Expected to get the recall for the dmv registration completed but they didn’t have the part. Won’t be in for about 2 weeks. My registration More

by COBRA92882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 02, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We appreciate your understanding and patience regarding the recall part. Our team at Aaron Chrysler Dodge Jeep Ram is always here to provide polite and efficient service. We'll do our best to get that part in for you ASAP!

August 01, 2023

I had to call to get updates on my vehicle status since the dealer did not call me. When I picked up my vehicle I was given the key and told to find it in the parking lot. More

by derekjrojas
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rene Olmos
Report | Print
Aug 07, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience, Derek. We strive for excellent communication and customer service, so it's disappointing to see we've fallen short in this instance. I'd like the opportunity to discuss this further with you if possible - please feel free to reach out at your earliest convenience. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

July 30, 2023

Great service and friendly staff. I'll definitely going back. Mena did an excellent job but sadly it was his last day. More

by LUCP
Recommend Dealer
Yes
Employees Worked With
Mena
Report | Print
Jul 31, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review of Aaron Chrysler Dodge Jeep Ram! We truly appreciate your shoutout to Mena and the team. Take care!

July 29, 2023

Got my truck washed complimentary as past if the oil and filter change and tire rotation More

by daagui1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mena
Report | Print
Jul 31, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for stopping by to leave Aaron Chrysler Dodge Jeep Ram a wonderful review!

July 28, 2023

Excellent advice and service, MENA was very helpful…thank you’re I will be back More

by FXSTCBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service MENA
Report | Print
Jul 31, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for leaving Aaron Chrysler Dodge Jeep Ram a five-star review! We are glad that Mena was helpful and offered excellent service advice. See you next time!

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