Aaron Ford of Escondido

Very poor communication. Even when they say they will call you back… they won’t! Plus my car wasn’t even repaired! When I tried to get ahold of the person who said it was rep Even when they say they will call you back… they won’t! Plus my car wasn’t even repaired! When I tried to get ahold of the person who said it was repaired, no call or text back! More

Customer service representative gave me a wrong estimate. I waited a week to bring in my car because I was told you are very busy. Took my car in, it took a week to repair. No communication with anyone fo I waited a week to bring in my car because I was told you are very busy. Took my car in, it took a week to repair. No communication with anyone for the week you had it, even after several telephone calls and messages left. No notice it was ready and had to take more time off work. Went to pick it up and was over charged by $400. I questioned it and the same customer service representative said they made an error. Very disappointing for the second time taking my car there. Not sure I will be back… More

Super buena experiencia muy eficientes en lo q hacen con un gran conocimiento y pacientes sobretodo un gran conocimiento y pacientes sobretodo More

Top of the line service center. Always happy when the jobs done. Great warranty work to. Always happy when the jobs done. Great warranty work to. More

Gosch Ford went above and beyond in finding the vehicle I was looking for. Top notch customer service. Thank you! Five stars!! was looking for. Top notch customer service. Thank you! Five stars!! More

Gosch Escondido service Department is always extremely friendly and helpful. I have been to many other dealerships in the area and their service team is by far the best in San Diego. friendly and helpful. I have been to many other dealerships in the area and their service team is by far the best in San Diego. More

Denisse and Abraham are super helpful, knowledgeable and friendly. Ask for them when visiting this awesome dealership friendly. Ask for them when visiting this awesome dealership More

Always courteous and trying to be helpful to the clients whenever possible And they are also very honest and don’t try to upsell anything that isn’t necessary clients whenever possible And they are also very honest and don’t try to upsell anything that isn’t necessary More

My truck was in service for 11 days for battery replacement and alignment, not to mention service department claimed it was not suggested that I sit in truck and even listen to my radio for any lon replacement and alignment, not to mention service department claimed it was not suggested that I sit in truck and even listen to my radio for any longer than 5 minutes, I wanted the auto start to be serviced and and they did not even list it on service list. Then the last item "Ford Pass" was not working and service department had no idea how to help me with it, ultimately a salesman helped me retire it. More

Called for an appt for oil change they wrre very pleasant and got one very quickly then day of service every one was friendly waiting room very clean and great coffee i will return again and got one very quickly then day of service every one was friendly waiting room very clean and great coffee i will return again More