Aaron Ford of Escondido

"5" Shannon is a true professional. Very much a people person. Her excellent service was overshadowed by a Sales Manager yelling at another employee in front of customers quite loudly away from the waitin person. Her excellent service was overshadowed by a Sales Manager yelling at another employee in front of customers quite loudly away from the waiting room and Serv Dept. You might want to address that..... More

I bought my Ranger almost a year ago and it has been an adventure, lots of complements and it run great . I love turbo and it handles great when loading something heavy. Great customer service every time adventure, lots of complements and it run great . I love turbo and it handles great when loading something heavy. Great customer service every time my truck is service. Keep up the great work . We are now looking at getting another Ford....just a matter of time. More

I can’t say enough nice things about how efficient and courteous the folks are over at Gosch Ford in Escondido. I always know they’ll be honest, friendly, and knowledgeable. My 2014 Ford Focus is still r courteous the folks are over at Gosch Ford in Escondido. I always know they’ll be honest, friendly, and knowledgeable. My 2014 Ford Focus is still running like new and that’s the best testimony ever! More

5 Excellent. Service Writer, Joshua Hay is Awesome, His Customer Service comes with a smile. It is always a pleasure to come into the Service Department. SCORE OF a 5 Excellent Service. Thank You. Customer Service comes with a smile. It is always a pleasure to come into the Service Department. SCORE OF a 5 Excellent Service. Thank You. More

I was very pleased that my total time of service was not long- In a timely manner! The staff was very professional, friendly and knowledgeable. I felt comfortable waiting & seeing that they were all taki long- In a timely manner! The staff was very professional, friendly and knowledgeable. I felt comfortable waiting & seeing that they were all taking precautions during this pandemic! Thank you Ford! :) More

Bought my car at another dealership, but have been coming here since I moved to San Marcos. I have been treated like I’m their number one customer every time! here since I moved to San Marcos. I have been treated like I’m their number one customer every time! More

The staff here are amazing! They really care about the people who come though their doors. Don't let bad reviews scare you. I have just bought new truck and Patrick and Rob jumped though hoops and waved people who come though their doors. Don't let bad reviews scare you. I have just bought new truck and Patrick and Rob jumped though hoops and waved magic wands to get me the truck that I wanted. My husband has brought his Flex to service and Hutch kept him update and informed. Even we these guys are super busy they have a smile and a helping hand available. We feel like we made friends here and WILL send anyone we know looking for a new ride or need service here. WE LOVE THIS PLACE. More

I purchased a Ford Transit 2020 from this place. I submitted my review for Ford.com but they did not publish it because it was a one star. Two main reasons for one star: 1. They sold me a car withou submitted my review for Ford.com but they did not publish it because it was a one star. Two main reasons for one star: 1. They sold me a car without passenger seat. I thought I can install a seat. When I went to pick up the car, they told me it doesn’t have any passenger airbags. Factory removed them! If they have told me I would never buy this car. It is not safe to operate. 2. I it took them one 8 days to finish the paper work for my car, and they only did it because I keep following up with them. 3. I purchase that car remotely, by phone. We agreed one a price that was 300$ less than MSRP. They called me after a while saying that somebody else is willing to buy the car for the whole MSRP price and I need to pay the full price if I want it. Who changes his word for 300$, one a 50+K$ car? 4. They removed a 1$ Funnel in the car to fill it from a canister. In my way home, I ran out of gas. I went to a gas station and filled a canister and came back then I couldn’t find the funnel to fill the tank and had to wait a long time for road side assistant. 5. The passenger door on my brand new 2020 car rattled sometime and you have to open and close it several times to fix this. Need to the new car to the dealership 6. The MPG is way lower than what advertised 7. And finally when I submitted my review for ford.com they said they can’t publish it. :D Be aware they don’t publish 1 star reviews. Will never trust ford again. More

From customer service, Van to the Tech TJ my service was flawless and enjoyable. No issue or complaints at all. A+ service. 100% Would return. flawless and enjoyable. No issue or complaints at all. A+ service. 100% Would return. More

I have taken three different vehicles to this dealership over the past couple of years and service has always been quick and efficient. Service advisors are courteous and respectful. over the past couple of years and service has always been quick and efficient. Service advisors are courteous and respectful. More