Aaron Ford of Escondido

Mike never was there all the times I called I stopped in he was ent there 4 days later German new I was getting upset he took over and had my van dune at ge end of the day. The side sliding door still isent he was ent there 4 days later German new I was getting upset he took over and had my van dune at ge end of the day. The side sliding door still isent vlosing properly and the back up camera is still a solid blue screen half the time I have to turn the van off then on and it works those two things are vary annoying not sure what happens there I had some recalls that I assume we’re done and the charging cord was replaced but you gave me the old 240 volt cord cap and you kept the o new one that came in the new bag More

Took 100 days to try to find the problem with the truck. Rather than actually fix it, they had the engineer alter his report to state he drove at the document speeds and it was normal. They just wanted thei Rather than actually fix it, they had the engineer alter his report to state he drove at the document speeds and it was normal. They just wanted their loaner car back because they sold the dealership to a different company. The problem is still in the truck. More

Service advisor was difficult to reach and was extremely slow returning calls. My service invoice stated $130.69 online but I was charged $249.36 at pick up. I asked to speak with a manager and he claimed slow returning calls. My service invoice stated $130.69 online but I was charged $249.36 at pick up. I asked to speak with a manager and he claimed the dealership had recently been sold and he was unable to do anything about the price I was being charged. More

Dealer never provided any updates during my year and a half+ wait on my Bronco order. I had to contact Ford Motor Company directly. Additionally, the dealer knew I was an out of state customer (I subseque half+ wait on my Bronco order. I had to contact Ford Motor Company directly. Additionally, the dealer knew I was an out of state customer (I subsequently moved to AZ during the wait ) and never provided a manufacturer certificate of origin or informed me that I would be getting a title from CA so now I'm still waiting to register the vehicle in home state until the title is mailed to me. More

PAID $2550 FOR BRAKE REPAIR. IT WAS REPAIRED PROPERLY. I have been calling for 3 weeks asking about the status of my vehicle. TO SEE IF MY CAR IS REPAIRED PROPERLY NOW. INo one e IT WAS REPAIRED PROPERLY. I have been calling for 3 weeks asking about the status of my vehicle. TO SEE IF MY CAR IS REPAIRED PROPERLY NOW. INo one ever calls back. Why? More

I don’t know what happened to this dealership. Used to be top of the line . They just text you instead of calling you about your car to tell what’s going on with it or even give updates . Tech ser Used to be top of the line . They just text you instead of calling you about your car to tell what’s going on with it or even give updates . Tech service never answers their phones . Makes me really want to go to another dealership More

Sales greed not willing to listen to customer would not recommend dealing with your sales manager recommend dealing with your sales manager More

I have already addressed the negative issues I experienced. I was dissatisfied with the number of times I had to return to have one issue resolved. It should have been resolved the first time. experienced. I was dissatisfied with the number of times I had to return to have one issue resolved. It should have been resolved the first time. More

My car had a transmission problem they could not even fix it and they are telling me your car is already fixed. That’s disappointing I’m driving I can see it . There is a transmission problem. They didn’t ev it and they are telling me your car is already fixed. That’s disappointing I’m driving I can see it . There is a transmission problem. They didn’t even fix it . Just told me drive like that. When It’s a stop ! done we can’t fix it.! More

Awesome job kept me informed on my truck the entire time including videos. Dropped off and picked me up at home including videos. Dropped off and picked me up at home More