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Aaron Ford of Lake Elsinore

Lake Elsinore, CA

3.1
97 Reviews

31500 Auto Center Dr

Lake Elsinore, CA

92530

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97 Reviews of Aaron Ford of Lake Elsinore

May 12, 2026

I used the valet service for a recall on my vehicle and really appreciated the service More

by rkeichline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who, but everyone was helpful
May 12, 2026 -

Aaron Ford of Lake Elsinore responded

Thank you for reviewing Aaron Ford of Lake Elsinore! It was so kind of you to share your experience.

May 11, 2026

Raidel gave me a great customer service answer all my questions I’m highly satisfied, I highly recommend Raidel for all his help More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raidel Soto
May 11, 2026 -

Aaron Ford of Lake Elsinore responded

Hi Richard! We are delighted to read your recommendation of Raidel's work. Thank you for choosing Aaron Ford of Lake Elsinore and for sharing your support!

April 28, 2026

Friendly, fast service dept. Fresh donuts and great coffee. Excellent communication. Glad I chose this dealership. More

by Brianed0505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim/Lisa Hawkins, Andrea Rufino
Apr 28, 2026 -

Aaron Ford of Lake Elsinore responded

Hi Brian, thank you for choosing Aaron Ford of Lake Elsinore and for sharing your experience with our service team. See you next time!

April 23, 2026

Jasmine was fantastic to work with made it so easy for us to have both cars serviced with your pickup and drop off service. Was absolutely fantastic 👍👍👍👍👍 More

by mp_dingman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Apr 23, 2026 -

Aaron Ford of Lake Elsinore responded

We're delighted to hear about your seamless service experience with Jasmine and our team. Thank you for choosing Aaron Ford of Lake Elsinore and we hope to welcome you back again down the road!

April 15, 2026

Anetcy, my service writer was friendly, professional, and thorough. The technician was able to make the repair and I left Arron Ford satisfied. More

by greghackett57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anetcy, 5 stars
Apr 16, 2026 -

Aaron Ford of Lake Elsinore responded

We are so glad Anetcy and the team provided you with such prompt and professional service, Greg! Thank you for choosing Aaron Ford of Lake Elsinore and for sharing your feedback. We hope to see you again down the road!

April 15, 2026

Raidel was courteous and kept me informed of what my vehicle needed to run well. More

by bwynhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raidel
Apr 16, 2026 -

Aaron Ford of Lake Elsinore responded

Bwynhoff, it means so much to us to see your review! Thanks from the team at Aaron Ford of Lake Elsinore.

April 15, 2026

Very efficient Jasmine helped me out right away, I was in and out without a problem. More

by RVUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Apr 15, 2026 -

Aaron Ford of Lake Elsinore responded

Great to hear Jasmine provided efficient service and made your visit smooth! We appreciate the positive feedback at Aaron Ford of Lake Elsinore.

April 13, 2026

Best experience I have had with a service advisor, jasmine was friendly knowledgeable and kept me informed on my vehicle. Look forward to working with her in in the future. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Jasmine
Apr 13, 2026 -

Aaron Ford of Lake Elsinore responded

Paul, this feedback made our day! We're so glad Jasmine provided such a positive service experience. Thank you for choosing Aaron Ford of Lake Elsinore!

April 08, 2026

She was pleasent to Work with. However the Service was not performed as I would expect. Tire pressure was to be checked and was not. Tire pressure at the front was 56,57 in the fro More

by jl.martinez157
Recommend Dealer
No
Employees Worked With
Anetcy
Apr 10, 2026 -

Aaron Ford of Lake Elsinore responded

We're glad to know you found our team pleasant to work with, but sorry that the service didn't meet your expectations. We want to provide thorough and accurate maintenance, and I apologize if the tire pressure wasn't checked properly. I'd like to make things right and ensure all of your needs are met—please reach out so we can address this issue more effectively. Thank you, Cainen Wong, General Manager - CWong@aaronag.com, (951) 228-4401

March 29, 2026

I WAS TOTALLY OVERWHELMED WITH UPSELLS AND THEN ANOTHER SET OF UPSELLS FROM MECHANIC. MECHANIC SUGGESTED 220.00 FOR TIRE ROTATION, AS LUGNUTS WERE IMPOSSIBLE TO GET OFF, NEEDING ALL NEW ONES. I TOOK THE CA More

by psglenn1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MORGAN
Apr 02, 2026 -

Aaron Ford of Lake Elsinore responded

I'm sorry to hear about your recent visit. It's upsetting to know that our recommendations came off as pushy rather than helpful, and that you felt overwhelmed as a result. I'd like to step in and address these concerns—please give me a call if you're open to giving us another chance. Best, Ara Printsian - Vice President - ara@aaronag.com, (951) 228-4401

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