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Academy CDJR - Service Center

Tipton, IN

4.5
355 Reviews
Call Service Center (765) 415-4101

355 Reviews of Academy CDJR - Service Center

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July 28, 2025

We took our van, it wasn't cooling. Coolant was added Christopher stated he felt there was a leak and wanted to investigate. We took our van back for investigation. It was there a week More

by abernotas
Recommend Dealer
No
Employees Worked With
Christopher Logan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Logan
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Jul 28, 2025 -

Academy CDJR responded

Thank you for sharing your experience. We sincerely apologize for the communication issues you encountered during your van's service. It's our goal to keep our customers informed every step of the way, and we’re sorry we fell short in this instance. We appreciate Christopher's effort in investigating the issue thoroughly, and we’re glad there was no major problem found. However, we completely understand your frustration with the lack of updates and follow-up. Your feedback helps us improve, and we’ll be addressing this internally to ensure better communication moving forward. Please don’t hesitate to reach out directly if there’s anything more we can do for you.

July 28, 2025

Dealership seems to be very efficiently ran but prices for parts and repairs can be shocking. More

by j.boyd.ellis2
Recommend Dealer
Yes
Employees Worked With
Christopher Logan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Academy CDJR responded

Thank you for your feedback! We’re glad to hear you found our dealership efficiently run — we work hard to provide a smooth and organized experience. We understand that repair and parts pricing can sometimes be surprising, and we always aim to be transparent and competitive while maintaining the quality of service and genuine parts. If you ever have questions about a quote or repair recommendation, our team is happy to walk you through the details. We appreciate your business and your input!

July 25, 2025

Staff was all good and professional. Diagnostics was done in a timely manner, and the work was completed in less time than I expect. More

by Skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Academy CDJR responded

Thank you for your great feedback! We're glad to hear that our staff made a positive impression and that your diagnostics and repairs were completed efficiently. It’s always our goal to provide timely, professional service, and we're happy we exceeded your expectations. We appreciate your business and look forward to serving you again!

July 24, 2025

My experience with the dealership & sales staff was very good they took the time to make my decision & easier process. More

by egrady42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Academy CDJR responded

Thank you for your positive feedback! We're glad to hear our sales staff took the time to help make your decision easier. Providing a smooth and supportive experience is very important to us. We appreciate your business and look forward to assisting you again in the future!

July 24, 2025

Jordan always does a wonderful job. He has assisted us multiple times and we are always happy with his help. The facility is nice and we enjoy using the kids area to wait for our vehicl More

by Elle8620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Academy CDJR responded

Thank you for the kind words and continued support! We're so glad to hear that Jordan consistently provides excellent service—it means a lot to know you've had great experiences with him time after time. We're also happy to hear you enjoy our facility and the kids area while you wait. We truly appreciate your loyalty and look forward to serving you again soon!

July 24, 2025

Great experience staffs cool Cars nice Inventory full of cars All over is good thanks More

by yash123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Academy CDJR responded

Thanks so much for the awesome feedback! We’re happy to hear you enjoyed your experience, liked our staff, and found plenty of great cars to choose from. We appreciate you taking the time to share and look forward to seeing you again!

July 22, 2025

Excellent service courteous very professional always enjoy going there have not had a bad experience there yet More

by boydsuv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Academy CDJR responded

Thank you for the great review. We appreciate you!

July 21, 2025

Dealership is clean and the coffee and snack bar is well stocked. The bathroom was clean and the employees were friendly. More

by Sgman2
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Russell
Report | Print
Jul 28, 2025 -

Academy CDJR responded

Thank you for the great review. We appreciate you!

July 19, 2025

Great customer service and fast turnaround around time. Greatful they were able to get me back on the road fast! More

by aearl09
Recommend Dealer
Yes
Employees Worked With
Christopher Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Logan
Report | Print
Jul 21, 2025 -

Academy CDJR responded

Thank you for the great review! We're so glad we could get you back on the road quickly and that you had a positive experience with our customer service. Your appreciation means a lot to us!

July 18, 2025

service has been good gets my truck in and out and communicates everything with me More

by no24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Academy CDJR responded

Thank you for the kind words! We're happy to hear you've been pleased with our service. Keeping you informed and getting your truck in and out efficiently is always our goal—we appreciate your trust in us!

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